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MoneyKeyReviews 937

4.5

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
19
This company responds to reviews on average within 12 days
Washington
1 review
0 helpful votes
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Great and helpful
February 26, 2018

Helped me understand any questions I had... great job. I had a need for some questions. And because I was a return borrower and because of the service today, you can understand why

Date of experience: February 26, 2018
Louisiana
1 review
0 helpful votes
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Great customer service!
February 26, 2018

I just wanted to say that you guys have a great staff. Awesome representative like Irene. Keep up the great work!

Date of experience: February 26, 2018
New Mexico
1 review
0 helpful votes
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Quick and easy process for returning customers. Friendly representive who thoroughly explained the contract details to include early payback options.

Date of experience: February 25, 2018
Texas
1 review
0 helpful votes
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Perfect
February 23, 2018

Giselle was extremely helpul in helping with the calculations of the monthly payments for the 2 optional loan amounts I had in mind. I chose my loan and signed the documents while she stayed in line in case i needed help...
Every step was transparent and easy.
Thank you

Date of experience: February 23, 2018
Ohio
1 review
0 helpful votes
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Ihave been with moneykey for quite some time and everytime iave needed help they
Have always been there for me. Always willing to help

Date of experience: February 23, 2018
Ohio
1 review
0 helpful votes
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Excellent service
February 23, 2018

Irene was efficient and very nice, a pleasure to speak with seems to really know how to treat people I hope I get to speak with her again

Date of experience: February 22, 2018
California
1 review
0 helpful votes
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Customer Service
February 23, 2018

Irene H was very polite and nice customer service rep. Knew exactly what i needed to apply for a new loan.

Date of experience: February 22, 2018
Maryland
1 review
0 helpful votes
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Awesome
February 23, 2018

Mireya was courteous and professional while handling my inquiry. All of my questions were answered accurately and promptly. Shes a great customer service rep!

Date of experience: February 22, 2018
Texas
1 review
0 helpful votes
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Applied for another loan
February 23, 2018

The entry process was handled so very professional. I was very impressed YALDA was outstanding she differently rated five stars

Date of experience: February 22, 2018
Ohio
1 review
0 helpful votes
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Awesome!
February 21, 2018

Great company to do business with! Customer Service rep David was awesome to talk with. I recommend them to all who are interested. Thanks!

Date of experience: February 21, 2018
Illinois
1 review
0 helpful votes
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She helped me very much and was very polite and helpful in all aspects of my questions. I would do business with her anytime

Date of experience: February 21, 2018
Ohio
1 review
0 helpful votes
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Wonderful
February 21, 2018

Mireya was most helpful and professional!
Your company has been very reliable and has saved me in the past as well as now!

Date of experience: February 21, 2018
Texas
1 review
0 helpful votes
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Great
February 21, 2018

Tammy was excellent in helping correct my email address and the process for my loan was FAST! Not only was she kind but professional in all ways!

Date of experience: February 21, 2018
Texas
1 review
0 helpful votes
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Patience
February 21, 2018

Ms. Tammy was very patient with me as I was trying to understand all of the terms and agreements. She made several suggestions and tried her best to explain all of the details.

Date of experience: February 21, 2018
Texas
1 review
0 helpful votes
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Patience
February 20, 2018

Knowledgeable. Helpful. Patience understanding & knowledgeable. Explain. Gave understanding of payment plan

Date of experience: February 20, 2018
Texas
1 review
0 helpful votes
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Efficient
February 20, 2018

Service was fast, friendly and efficient. It did not take long for my business to conclude. It was fast and easy.

Date of experience: February 20, 2018
California
1 review
0 helpful votes
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Great customer service
February 20, 2018

Tammy was really helpful with me getting my loan. Everyone needs a little help with extra funds, and she was very professional and helped me get the funds I needed.

Date of experience: February 20, 2018
Germany
1 review
0 helpful votes
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Great service! She really made my day and helped me. She was very nice and professional. Irene should be given kudos for her great service. I work in customer service so I really look for a great customer experience.

Date of experience: February 20, 2018
New York
1 review
0 helpful votes
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Friendly and professional
February 19, 2018

Excellent service easy and efficient thoroughly explain the terms of loan. Helpful resourceful knowledgeable.

Date of experience: February 19, 2018
Texas
1 review
0 helpful votes
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MoneyKey not only saved my sanity, they saved my house! Gisele was patient and helpful. I am SO glad I found them!

John B.

Date of experience: February 17, 2018