From the business
Online Loans and Lines of Credit Between $200 - $2500.
MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.
The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.
We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.
With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.
Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.
*Not all applications are approved; duration of approval process may vary.
**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.
MoneyKey Reviews Summary
MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.
This summary is generated by AI, based on text from customer reviews
Cleopatra was the greatest! Very professional and super sweet! Thank you. A pleasure to work with and talk to.
My review is that I give overall appreciation to Cleopatra and Noel... for taking the time to acknowledge my services... and Il keep u guys for awhile cause u helped me out of a bind thank u MONEYKEY...
SINCERELY,
MATILDA GONZALES
The agent was very kind and had great knowledge on the product and my account. I feel as though she cares about the customer.
Mireya was awesome to talk to and very helpful. Moneykey is super easy to work with and will use them again in the future!
This is not the first time I've dealt with Money Key. Every time is always a good experience. Mireya handled the call very well and was so professional. Great Customer Service makes it easy to come back.
It was ok. Needed at least to April but it will be fine. Thanks for the help though. I could barely understand who was helping me at the time..
The lady was very kind helpful and respectful with helping me get my loss taken care of. I will use money key again and recommend it to friends
The customer service rep was so helpful and professional. I hope I am recalling her name correctly Marabella.
I requested a loan and was approved, I was told they would have my request deposited the following day. However it was never done they sent me my loan docs to sign at least 9 times. Assured me my loan would be in my account the following Monday. Monday came no funds deposited but got a message they denied the loan. They will be hearing from the BBB
It was nice not to be stuck on the phone for too long. My whole experience was around 15 minutes and the woman that helped me was absolutely great$
Excellent service friendly Customer service representatives process is very convenient Money key has always helped with cash when I really needed it they have never said no and I have been a Customer since 2016
I was very satisfied with Irene. She was very polite and helpful. I am very satisfied with the service with moneykey
Irene was so helpful and kind in getting an installment loan verified and completed for me. It seemed like it might take a while, but she gave me a suggestion and a speedy verification happened. Thanks again for all of your help and patience. I look forward to doing business with you.
Very professional and thorough. Amanda did a great job. Very responsive. 100 Characters. What is wrong its Brevity?
I spoke with Mireya R and she took care of my request in a fast, professional, and friendly manner. After I told her I wanted to get a new loan, she had me all set up in 5 minutes.
I called in with great concerns about my account this was actually the second call I'm I've made and Gizelle affirmed any concerns that I had would be taken care of. I've been using MoneyKey now for 3 years and they are awesome.
Miss Mirey iwas an exremelr nice individual. She made my situation very comfortable and was helpful with my circumstance.
I would like to thank every represents that were so kind and help full with me. Every time I /we would try to fix the account we'd get interrupted, but my final call was with Ms Irene H and she was so patient, courteous, and extremely helpful. Moneykey is lucky to have such a great agent like "Irene H "
Money Key is fast efficient and the people never fail to make you feel like they care. When you ask questions they always know the answer or where to find it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Gina,
Thank you for writing to us. We’re interested in hearing from you, as the details you’ve provided do not align with MoneyKey’s business practices. At MoneyKey we aim to make the loan process simple and convenient, we apologize for your experience and we will contact you separately to address your concerns. If you have any additional questions, please give us a call at 1-866-252-5578 ext. 2123 or send an email to feedback@moneykey.com. Thank you