From the business
Online Loans and Lines of Credit Between $200 - $2500.
MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.
The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.
We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.
With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.
Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.
*Not all applications are approved; duration of approval process may vary.
**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.
MoneyKey Reviews Summary
MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.
This summary is generated by AI, based on text from customer reviews
Getting my loan today from moneykey was a positive experience. Kristen was incredibly patient. From verifying my bank info. To signing the docs thru email. It was time consuming. Kristen was more than gracious & incredibly patient. She knows her job and is very good at it. I appreciate Money Keys focus on customer service, as these loans go they are A Cut Above the rest.
M.
The staff of Money Key was very polite and knowledgeable. The service was very swift, easily approved and hassel-free. I would recommend this company to others.
Great representative! Helped answer any questions I had. Very helpful person. Thank you for all you do.
Ms. Irene was a great help with answering my questions and was knowledgeable in making sure my accommodation was met. Thanks again Ms. Irene
Amanda H was very courteous & professional. Spoke with clarity & with professional good customer service
The representative Rachel I spoke to was very helpful. The attention to detail was brilliant and she explained the loan to me clearly.
Spoke with Adham G. And he was very easy to deal with and processed the loan quickly and without a hassle. Easy, Quick and Friendly.
This is my 2nd time borrowing money from MoneyKey. The process was very easy and quick. The representative that helped me was very easy to talk to. She was also very professional and very informative.
This company was really great until I had a breach in my account due to the Credit Unions fault as well as the Experian breach. During that time it took 3 weeks to get accounts switched over and I was put on bed rest until my back surgery had been done thus losing my job. And I forgot about them, to be honest. So no contact by either of us in Dec., in Jan., or in Feb. And not even an attempt to pull out the money from the closed account. New account info was never given and it was never signed and approved for them to pull out the money in the first place. Then I get my check in March and all of a sudden I have an alert from my bank telling me that I am now in the hole and that my car insurance bill went NSF. I looked into it find out why had to pay 25.00 to get out of the hole 25.00 to put account at base minimum pay 25.00 for NSF through car insurance and the 113 for the car insurance. Not a good company, crooked, unethical tactics used by them and or their collections department that could have a foot in the door in being a fraudulent department.
Easy to deal with and understand she helped me and was very polite made my experience easy and i will cone back next time
Yea Mireya she's a wonderful person, Very professional i haven't seen such a knowledgeable customers service before she took her time to attend to me and her explanation is very clear and understandable she, I will recommend to whom it may concern to give Mireya a raise for her good, God bless you Mireya keep up the good work, From Linus
Minreya was very helpful and prompt! Have dealt w ur company several times and have had good results! Thanks
Gracias Mireya, fue muy amable, no me hizo esperar mucho tiempo, y me ayudó con lo que nesecitaba, exelente
I spoke with Irene and she was very helpful with my needs. She made sure that payment will be taken cared of and guided me to where I need to be to be successful with completing this loan.
So far money key has been a nice place to receive a loan from. Great customer service. Irene acted quick to solve my issue about my ssd due date change which I much appreciate.
Irene did a very good job. Very nice & friendly. I know they'll always just a phone call away. Been using them for about a year now
Hatini P was awesome! She walked me through the process. She was very professional and it was a pleasure speaking with her.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Christopher,
At MoneyKey, we are committed to consumer satisfaction and take all complaints seriously. The details you’ve provided do not align with MoneyKey’s practices. We are preparing our response to you accordingly and will get back to you as soon as possible. If you have any additional questions, please give us a call at 1-866-252-5578 ext. 2123 or send an email to feedback@moneykey.com. Thank you