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MoneyKeyReviews 939

4.4

From the business

Online Loans and Lines of Credit Between $200 - $2500.

MoneyKey is an online lender and credit services provider, offering a safe and secure online platform. Online credit available through the MoneyKey website includes Installment Loans and Lines of Credit.

The products offered through MoneyKey can provide you with financial flexibility and a safety net for unexpected expenses that may come your way. We strive to provide five-star service to customers. The application process is quick and easy. Apply online, verify your information and you may be approved in minutes*. If your application is approved, you may receive your money the same business day**.

We understand that taking out a loan is a serious and often daunting task, and we are here to help you every step of the way. Our highly trained Customer Care team will review important terms and conditions with you to ensure that you understand how the borrowing and repayment process works. To find out if you qualify for one of our products, simply visit our website or call us toll-free today.

With an online loan through MoneyKey, you will not be surprised by any hidden fees. You can pay off your balance in full or make additional payments at any time. No cash advance fees, late fees, early payment fees, or annual fees. Please refer to our Rates and Terms page for further details on the cost of the product available in your state of residence.

Applications submitted on the MoneyKey website may be originated by one of several lenders, depending on your state of residence. Visit the Rates page on the MoneyKey website for state availability.

MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, New Mexico, Tennessee, Utah, and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization (CSO) and a Credit Access Business (CAB). In this state, loans are funded by third-party lenders and serviced by MoneyKey.

*Not all applications are approved; duration of approval process may vary.

**If approved, any requested funds may typically be deposited into your bank account the same business day; the timing of funding may vary by product and state. The date and time funds are made available to you by your bank are subject to your bank's policies.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
19
This company responds to reviews on average within 12 days
New Mexico
1 review
0 helpful votes
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They are very friendly and have some of the best rates. I have used them 8n the past they are very helpful if you need any thing.

Date of experience: April 8, 2018
Massachusetts
1 review
0 helpful votes
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Irene
April 5, 2018

Very friendly helpful and exceptional customer service. She made it so easy to reapply. Thanks Irene!

Date of experience: April 5, 2018
Utah
1 review
0 helpful votes
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Understanding
April 5, 2018

Irene H. Was so nice and understanding she helped me out. She was super personal. This company wants to help

Date of experience: April 5, 2018
Pennsylvania
2 reviews
0 helpful votes
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My Representative was CLEOPATRA! She was very understanding and helped me greatly, I had a knee injury on my job and needed time to get my pay period back in line and had asked to get more time to Start back repayments, and, Cleopatra helped me through it, and I am thankful that you guys are understanding. Thank you again. Thanks, CLEOPATRA!

Date of experience: April 4, 2018
Texas
1 review
0 helpful votes
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I appreciated her patients and understanding when I was doing my Application. She does very good work on her part.

Date of experience: April 3, 2018
Texas
1 review
0 helpful votes
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Awesome
April 3, 2018

Money key agent was helpful and friendly she helped me through my agreement papers I love this Loan company

Date of experience: April 3, 2018
Texas
1 review
0 helpful votes
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Mireya was very helpful. I was very pleased with the assistance that I received. She was not in a rush to get the call done. She listened and answered every question with a friendly and professional attitude.

Date of experience: April 3, 2018
Louisiana
1 review
0 helpful votes
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Mireya was very professional in taking care of my needs. She also was very polite and if I had to rate her on a scale of 1 through 5. She would get a 5 star for her customer service.

Date of experience: April 3, 2018
California
1 review
0 helpful votes
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Giselle is very professional and she knows her job very good for her and for the customers thank you Giselle

Date of experience: March 30, 2018
New York
1 review
0 helpful votes
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MoneyKey has been very helpful in a pinch. They have the technology to help fast! Eduardo helped me and was very fast and professional. Thank you!

Date of experience: March 30, 2018
Texas
1 review
0 helpful votes
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Satisfied customer
March 29, 2018

Great customer service by
Agent harini. She was very helpful. I like making business with money key.

Date of experience: March 28, 2018
Ohio
1 review
0 helpful votes
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Mireya was very helpful in moving my due dated to the 3rd of the month when I get paid instead of the 2nd like it was originally for some reason. She was very respectful, polite and just nice & helpful. Would recommend Money Key to anyone needing a loan.

Date of experience: March 28, 2018
Pennsylvania
1 review
0 helpful votes
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Ok
March 27, 2018

Why do I have to enter a hundred characters when I all I want to say was she was okay nothing above and nothing under customer service

Date of experience: March 27, 2018
Maryland
1 review
0 helpful votes
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Irene was very helpful and extremely pleasant and most importantly professional in the manner in which she handled my inquiry.

Date of experience: March 27, 2018
Nevada
1 review
0 helpful votes
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Great and fast
March 26, 2018

Great and fast and friendly. Irne was very patient and understanding with my situation, I wanted to take advantage of the money I had still available.

Date of experience: March 26, 2018
Texas
1 review
0 helpful votes
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This is my third time getting money from them and each time it has been a breeze. They listen to your needs and they try to get you the best amount that they can. Monekey has always depositied the money into my account the very next day. Customer service reps have always been outstanding.

Date of experience: March 26, 2018
California
1 review
0 helpful votes
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I asked Irene to stop deducting from my account (ACH) and she understand my situation and happy for her help.

Date of experience: March 26, 2018
Germany
1 review
0 helpful votes
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Very thorough and knowledgeable. Mireya offered excellent customer service. She was also polite and friendly

Date of experience: March 26, 2018
Ohio
1 review
0 helpful votes
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Mireya
March 25, 2018

Mireya was so kind. My computer gave me a panic attack, and this lady was so kind and gave me all the time I needed, and she handled the loan very professionally. I have borrowed from MoneyKey before, and they live up to everything they say.

Thank you
Dawna

Date of experience: March 24, 2018
Texas
1 review
0 helpful votes
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Y yo recomendaria a esta agencia y a todo su personal. La persona que me atendio se llama Mireya y es muy atenta con los cliente y se preocupa por tener satisfechos a los clientes ojala todos fueran asi como Mireya

Date of experience: March 24, 2018