Moissanite Co has a rating of 4.8 stars from 4,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 55th among Gems sites.
I recently got my fiance now wife a gorgeous three stone Moissanite ring. Before purchasing it, we asked tons of questions and had immediate responses from Chris who was always honest and patient. When we recieved the ring we were blown away! The stones are white and clear even on cloudy days. They have unbelievable sparkle, fire and brilliance. In the past few weeks My wife has recieved so many coments on her ring and no one says anything but oh my god. The sparkle! My wife has a similar three stone very high quality diamond ring and after comparing the two. She really likes the exceptional fire and warmth of the enhanced mossianite better than the very expensive diamond ring! You should see how people stare and ohh and ahh at the bling on her finger. I am a very very proud man to give my beautiful wife such a beautiful piece of jewelry. It is honestly the most beautiful high quality ring we could have imagined and completely in our budget. The matching eternity band is also gorgeous.( in fact we bought two and chris rush ordered the second one right before our wedding.) We could not be happier and highly reccomend this company for its excellent customer service and outstanding jewelry!
My husband surprised me with thr216 as a replacement for my ering that was lost. This is the prettiest 3-stone ring I have seen in a while. The metalwork on it is so fluid and sleek, it's like butter on the hand! This ring oozes elegance and class. It goes wonderfully with my eternity band eband001b. Absolute perfection!
I'm absolutely thrilled with my new engagement ring ( and wedding band... put away for our wedding day)... (wed025). Having been through a big let-down with another company on line... dealing with bad craftmanship and someone who did NOT know how to work with platinum... It is a pleasant relief to see this ring... the way it should be! Kudos to your jeweler! I am happy to have done business with you ( well, my fiancee, technically did that end of it... but I picked it out!)and I'm more than proud to wear this ring and boast that it is from MoissaniteCo.com. And, if anyone even begins to compare moissanite to a simulant diamond... well... there really IS NO comparison. And, for the record, "sparkly" is a GOOD THING! Thank you again for all you've done for me and my partner. We appreciate it very much... on various levels.
Bought the ring for engagement and my fiance loves it! The design and price was amazing enough to satisfy me as a customer! Highly recommended!
My first purchase was back in 2012 and since then I've purchased 3 additional pieces. What does that tell everyone? That in the span of 3 months I've purchased a total of 4 pieces. Again, what does that tell everyone? It's THAT good. That is what I am telling everyone! Customer Services is over and beyond their call of duty and is so very attentive. Honestly, don't hestitate to buy from MoissaniteCo. Start with something small and reasonable in your budget and I promise that you won't regret it and would come back for something more significant. Just so you know... here's what I purchased in the last 3 months. A setting earrings, bracelet, gemstone ring and a eternity band. I sparkle like crazy and the compliments just kept on coming... These aren't the last of my purchases either -- I will be back for more! I AM A VERY HAPPY CAMPER!
My husband and I have been back and forth with this company. We had custom engagement and wedding rings made for me. Three times now the small end gem has fallen out within 4 to 6 months of wearing the ring. I take care of it and do not wear it when doing anything physical. We have sent it back to them twice now and been back and forth asking that this mistake not happen again. Never have our questions been answered why this keeps happening or told how this problem can be fixed. We have had to pay for shipping at least once to have it repaired. We have not ever been assured this would not continuously happen, especially past the warranty. I have no assurance that if we get the ring replaced with one of their other rings that this won't also happen. It is so disappointing because it is such a beautiful ring. Frankly, this is NOT how I wanted to celebrate my marriage, sending my wedding band back and forth with a lack customer service or reassurance or even a sliver of trying to solve the issue on this company's end.
The Round Brilliant Moissanite ( Stackable Band - 2mm) ring looks fantastic, and I'm very satisfied with its quality! Thank you for delivering on time!
My fiance purchased for me the Round Moissanite Antique Floral Style Solitaire Ring [sol267]. We were looking for a solitaire ring that was something a little different from the traditional styles out there. I love the floral design on the band. It gives the ring a very feminine touch to the ring and gives it that something extra lacking in other solitaires. The moissanite diamond is absolutely stunning! He purchased the solitaire with a 1 carat gem and it sparkles more brilliantly than a mined diamond and sets off the band in exceptional brilliance. Moissanite Co. Also offered a layway option that allowed my fiance to put down any percentage each month he chose before he paid it off in the third month. Their customer service is top notch. I wouldn't hesitate to purchase more jewelry from them again in the future.
I just received my solitaire pendant and it's absolutely gorgeous. My husband cannot believe how sparkly it is! I'll be back for matching earrings and who know what else! Thank you so much!
We ordered a loose 2.5 carat round stone and set it in a tiffany mounting and put it together with two diamond eternity bands. We couldn't be happier with how it turned out, even the owner of our local jewelry store didn't know is wasn't a diamond. When I told my jeweler it was a moissanite he said it was the best one he'd ever seen. My stone always tests positive as a diamond and I've never been questioned about it's authenticity. It's an amazingly beautiful stone and we will absolutely purchase more. The staff was wonderful and very helpful and always availble to answer my questions. If you're still undecided, take a chance on moissanite, you will not be disapointed.
I received my setting yesterday in the mail. I already knew how gorgeous moissanite was - as I have owned an 8 MM (2 carat) round center stone for the past 2 years, and worn in it a plain solitaire setting. But now I ordered a. 60 carat moissanite two tone gold setting to really give the stone the justice it deserves. Today I went to have it set by a ring setter at the local jewelery exchange and reveled in his comments as to how exquisite both the setting and the center stone were. I can wear and enjoy a long-lasting gemstone and be PROUD that it is a moissanite and NOT a diamond, knowing that it is conflict free - both in terms of humanity and in terms of my wallet. Thanks you so much moissaniteco.com for giving us this beautifful option! You guys are a wonderful company to work with and offer stunning pieces! I will be a repeat customer!
Today, I received my most-awaited ring and they are just like wow. It is perfect in size and exactly what I ordered. The delivery was on time with beautiful packaging.
I was hesitant to purchase my ring online, because I have very thin fingers and was scared to commit to a ring that doesn't suit my hands. But it turned out better than I EVER expected! Originally I thought I knew what I wanted but after reaching out and explaining what I like they were so helpful and sent me many options to look at. I fell in love with the WED001-EM. Me and my fiancé are so happy with our purchase. Not only was the customer service amazing but the turnover was nice and short. I loved working with the people at MoissaniteCo. Do not hesitate, the craftsmanship is beautiful, you'll be very happy with the product, I keep staring at mine haha.
I loved my first pair of earrings so much that I was excited to use this store for my wedding ring update. Best decision! My new set is gorgeous, and I love that it's ethically produced.
First online web site order for 2017 placed on 03/24/2017 with a promised commitment time of 3-3.5 weeks which was a JOKE as of today 04/18/2017 the item was still in production from 03/******* and no status up date could be provided?! Merchant was PAID IN FULL on 03/24/2017 however we DISPUTED the transaction to assure our account integrity and we are anticipating a FULL REFUND?! Staff are rude and obnoxious if you make a contact attempt by e-mail so do not HOLD your breath waiting for a reply?! They have no phone service to speak of?! I have read NEGATIVE reviews on the web for this merchant as well?! Save your time, money and aggravation and shop else where as the Testimonials do not jive with the negative information on the web for this merchant?!
The wedding band is absolutely gorgeous and matches perfectly with my fiancé's engagement ring. She is beyond excited to wear it!
Finally received my diamond ring. The product looked good and beautiful with the perfect finishing of edges. It comes exactly with elegant craftsmanship. Amazing.
I'd wanted a pair of Moissanite Stud earrings for so long.The pair from MoissaniteCo
Is absolutely radiantly perfect. I am very happy with my purchase.
My husband and I ordered sol365 with a 8mm stone. I received my ring in 14 days. I didn't know much about moissanite, so I wasn't sure what to expect. The ring looked EXACTLY like the picture. The quality is wonderful, the size was exact and the stone is just beautiful. I went to a jewelery store to see if I could find a ring enhancer to go with the ring and they thought it was a diamond. It even tested as a diamond. To be honest, I am not trying to pass this off as a diamond. I think people should be aware that you can get a stone more beautiful than most diamonds, for half the price! I will definitely be a return customer!
Nice ring, however VERY POOR customer service. We purchased a ring and within 6 months my wife was missing 2 stones. We asked if the ring was resized to see if that was the reason the stones fell out. They assured me it wasn't... We sent the ring back (on our own dime), got the ring back a few weeks later and not even a week goes by and TWO MORE STONES GO MISSING! I contacted customer support and told them we are not interested in sending the ring back every week. That ignored my request. A week later I went online and asked why I didn't get a response and they said they weren't ignoring me and it was in the que. Two weeks go by so I send another email asking for a reply, they sent a short reply saying that I need to keep sending the ring back. I will not be recommending this company to anyone.
Answer: We are located in the USA. It would be made and shipped from the USA.
Answer: No telephone number, you have to send an email and it could take 24 hours to receive a response
Answer: Scam - they sell inferior products, their craftsmanship is of low quality. After you have made a purchase, you are left with no recourse if the item is not up to par, not as advertised, poor quality. The owner is rude and has no idea how to retain clients
We are sorry the customer has chosen to not let us assist with repairing the ring. The first time it was repaired it unfortunately was in poor condition, having been subjected to an usually high amount of wear and tear with deep scratches and wear marks in the metal.
The reason the stones had come out of the ring was due to side stone prongs having been damaged. Unfortunately having us restore the ring to new condition won't prevent the ring from possibly being damaged again in the future. Nevertheless when Ricky contacted us, we immediately offered to assist him. He requested a return shipping label which we promptly supplied. However he then declined to send it in.
We offer a one year warranty against manufacturing defects, and even though it doesn't cover damage, we offered on multiple occasions to restore the ring to new condition (on 2/8,2/9,2/14,2/23, and 2/24). Unfortunately we need the customer's help to send in the ring. Without it, we aren't able to resolve the issue.