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Moissanite CoReviews 4,586

4.9

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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,586 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
144
value
146
shipping
146
returns
139
quality
150
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angryrok V.
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We are absolutely delighted with both the service and the ring we received from MoissaniteCo! We emailed Chris countless times with various requests and each reply was timely, polite and he really went above and beyond. The ring is truly stunning and draws many compliments. Will definitely be repeat customers!

Date of experience: November 20, 2015
Karen C.
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4 years and $20,000 worth of purchases later, I love dealing with MoissaniteCo. Don't hesitate to purchase from this company

Date of experience: November 20, 2015
Jerry G.
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It was easy to coordinate what I wanted custom made and moissanite executed perfectly. The ring came earlier than expected.

Date of experience: November 19, 2015
Wyatt B.
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The checkout process online was quite seamless
November 19, 2015

The checkout process online was quite seamless. All of my questions were answered from information displayed on the website.

Date of experience: November 19, 2015
JDP P.
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I purchased my fiancé's ring back in April of this year and proposed in August. She LOVED the ring! She gets compliments on her ring almost every day. The ring online appeared to be colorless, but when I opened up the box, it had a yellow hue to it. Now that it has been on her finger for about 3 months, I don't notice the color and either has anyone else. One small stone fell out immediately so I emailed customer service. They told me to send it back to them, so I plan on doing that as soon as she lets me take the ring back off of her finger (very hard to do because she loves it so much)

Besides the color and the stone falling out, the ring is fantastic and you really can't tell that its not a real diamond.

I will be buying from here again!

Date of experience: November 19, 2015
Jay U.
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...
November 19, 2015

Date of experience: November 19, 2015
Justin F.
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I really enjoy the look and quality of MoissaniteCo
November 19, 2015

I really enjoy the look and quality of MoissaniteCo. The specific band I chose for my wife we have noticed is hard to keep the gemstones in place, it's very dainty, but MoissaniteCo has replaced those a few times now (in a year, which is concerning, so I may change the band). I've had to pay to ship it to them which costs around $40-50 to ship with insurance. Overall I do really enjoy their work and would recommend to someone else.

Date of experience: November 19, 2015
Jennifer S.
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It was great!
November 19, 2015

It was great! Thank you so much!

Date of experience: November 19, 2015
Jeff K.
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Great price, great product
November 19, 2015

Great price, great product. Very happy.

Date of experience: November 19, 2015
J V.
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I've had a great shopping experience
November 19, 2015

I've had a great shopping experience. Chris answered all my questions promptly. I ordered a loose forever one stone and it shipped the same day and arrived on time. The stone is exactly as described and it's so beautiful in person. We will definitely be returning to this website for future purchases!

Date of experience: November 19, 2015
Scott Z.
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I purchased a wedding set, and later a man's wedding band, from MoissaniteCo. I also had to send the wedding set in to be resized. My questions were answered promptly, the order status was updated as expected, and we couldn't be happier with the products themselves. The price is good and the selection is excellent.

Date of experience: November 19, 2015
Rea B.
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I love my engagement ring and will be going back for my wedding ring!

Date of experience: November 19, 2015
Rich F.
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I asked the customer service department a few questions before my purchase and the were very responsive, polite, and helpful.

Once I made a decision, I bought a ring that was a little too big for my liking once I received it and was able to inspect it in person. MoissaniteCo allowed me to exchange the ring for one more suited to my tastes and refunded the difference as a store credit. Every thing was done in a nice and timely fashion.

I appreciated their help in sorting out any questions I had or issues I came across during the purchasing process and they really helped remove any risk or concerns from making a purchase like this online.

Date of experience: November 19, 2015
Randy B.
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I ordered an engagement ring from moissaniteco.com and I am completely satisfied with the rings beauty and blown away by its brilliance and clarity. My fiancée gets awe inspiring compliments by everyone who takes notice. It is nice to see her walk around proud as a peacock, showing off her ring, and getting complimented! I was initially nervous about ordering a ring online; from not being able to physically see it to not being able to talk to someone. I even had to contact customer service to change the size after the initial order. However, their customer service responded promptly, made the change without incident, and the ring arrived sooner than I expected. Thank you to everyone involved and thank you to moissaniteco.com for the most gorgeous ring. We will both be back to finish up and order wedding bands!

Date of experience: November 19, 2015
Tina C.
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I have ordered several rings from Moissaniteco.com and have been more than pleased with each purchase. In the future if I am in need of wedding jewelry, this is the only place I intend on looking!

Date of experience: November 19, 2015
FutureMaker X.
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This is my 4th purchase from Moissaniteco
November 19, 2015

This is my 4th purchase from Moissaniteco. I love the ability to customize my ring (ie: change to rose gold).

Date of experience: November 19, 2015
irishtrini Y.
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The product I received was very well made and looked really nice, I suggest going for the fire stones for extra sparkle. I will be purchasing again

Date of experience: November 19, 2015
DBrokaw A.
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It was a good overall experience, product arrived in a timely manner and it was much better than I expected.

Date of experience: November 18, 2015
Rob A.
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Great pricing with a user friendly website
November 18, 2015

Great pricing with a user friendly website.

Date of experience: November 18, 2015
Kyleigh X.
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Since my first purchase with Moissanite & Co I...
November 18, 2015

Since my first purchase with Moissanite & Co I have come back to purchase again and again! Based in Australia, at first I was worried about purchasing online with an overseas company but every transaction has been smooth, hassle free and I have received my items beautifully packaged within a week. I have always been very happy with the quality of the items I have purchase and I know I will be shopping again with them again in the future!

Date of experience: November 18, 2015

From the business

MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States