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Moissanite Co

Overview

Moissanite Co has a rating of 4.8 stars from 4,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 55th among Gems sites.

service
144
value
146
shipping
146
returns
139
quality
142

Instant Feedback

7,164 reviews
How would you rate Moissanite Co?
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Florida
1 review
0 helpful votes
Follow Rayden S.
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We needed a ring sizing for my sons wedding and only had 7 days to complete it! I emailed Customer service and they came through for us! The rings were sized and cleaned up and back to us 2 days before the wedding! I would recommend a billion stars for this company! The quality of the jewelry is amazing. The experience is wonderful! They are fantastic! Thank you so much for being a part of my son and daughter-in -laws day!

Date of experience: January 1, 2023
Pennsylvania
1 review
0 helpful votes
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Gorgeous!
May 19, 2024

Choosing Moissanite Co was the best decision we made for our engagement. With their outstanding service and craftmanship, they customized our ring and made it so unique and gorgeous. Just perfect!

Date of experience: May 17, 2024
California
1 review
0 helpful votes
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Love it
February 7, 2024

I absolutely love my moissanite ring! Telling all my friends to get moissanite instead of diamonds for engagement rings and wedding bands. I also appreciate that MoissaniteCo has photos but also live videos of each of their products so you can really see what they look like in real life when choosing between products.

Date of experience: February 7, 2024
New York
1 review
0 helpful votes
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The quality of these gemstones are amazing. No one would know that these gems are not real. I do catch people staring and sometimes they reach out to touch them because they sparkle so. This way you can afford more carats. Don't think I will ever buy diamonds again, quality is just exceptional.The customer service is also excellent, answered all my questions. Go ahead, treat yourself!

Date of experience: November 8, 2021
California
1 review
0 helpful votes
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It's fabulous!
June 26, 2021

I received the Halo Cushion cut engagement ring several weeks ago, and all I can do is stare at it! It's fabulous, sparkly, and sophisticated. I have given out this site to more than a handful of people, raving about the quality and timeliness of the jewelry... I am a business owner, and work with people in my retail shoppe - woman can't take their eyes off my left hand! And everyone has to ask "Is THAT your engagement ring!?!?" Yes! Yes - isn't it fabulous?! And we're proud we didn't pay a fortune!

Date of experience: June 25, 2021
Washington
2 reviews
1 helpful vote
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Very satisfied
February 15, 2023

While my love for Moissanite started with my frugal nature, the beauty of my first piece truly won me over and I am now a loyal fan. I will never go back to any other stone. My engagement and wedding rings, along with a few other pieces of jewelry, are all made from Moissanite and no one, not even jewelers, can tell the difference. I love having stunning and convincing jewelry without having to empty my bank account. However, I must note that the ordering process was not without its flaws. I encountered some issues during the shipping process but overall, I am very satisfied with my Moissanite pieces.

Date of experience: February 15, 2023
India
1 review
0 helpful votes
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Great!
April 13, 2023

I was so excited when my partner gave me the cushion cut halo engagement ring, as it was exactly what I had wanted. The ring was supposed to arrive via FedEx, but it got delayed and added to the already high cost of the ring which had increased just before our purchase. Despite the inconvenience and added cost, I am now fully sold on the idea that moissanite is a great option and will last forever. My partner mentioned that the representatives at Moissanite Co. Were great in helping him choose the perfect ring, so I am grateful for their assistance.

Date of experience: April 12, 2023
Maryland
1 review
1 helpful vote
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Great!
April 26, 2023

Today the engagement ring that my boyfriend and I picked out after weeks of research finally arrived. Although my boyfriend is waiting until my birthday to give it to me, I couldn't resist sneaking a peek. It is stunning and took my breath away. I appreciate the great communication through email and chat support, and I am beyond thrilled with the final product. However, upon inspection, I am regretting not opting for platinum as the white gold seems too light for my liking. I am still excited to wear it every day but just wished the metal was heavier.

Date of experience: April 26, 2023
Canada
1 review
0 helpful votes
Follow j w.
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Check the packaging before giving as as gift! I ordered and received a necklace. The necklace was nice and cost over $1000. So glad I opened the package to have a look before giving it as a gift. The photo speaks for itself. Very cheap and broken gift box. Customer Service says it must have been damaged in transit. Not true. All of the outer packaging (bag, box, another bag another box) was in place and perfect.

Date of experience: November 28, 2021
Colorado
1 review
0 helpful votes
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Beautiful
December 20, 2023

After receiving the ring and having my misses show it to her friends, and them showing theirs in return. All I can say is hers had a sparkle unlike any of the rings put next to hers. Absolutely beautiful!

Date of experience: December 20, 2023
Illinois
1 review
0 helpful votes
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I recently ordered a 1/3 carat pendant just to try out moissanite. I immediately thought I was wasting my money and wanted to cancel the order. My husband talked me into keeping the order going and just see what it looked like when it came. Well, it is beautiful! I asked my husband to honestly tell me if it looked fake. His response was "it looks like a really sparkly diamond". YAY! Why spend the money on real diamonds again? I will get years of happiness from this pendant and no one will know that I didn't spend $1,000. It is our little secret!

Date of experience: April 20, 2023
North Carolina
1 review
3 helpful votes
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Wow!
June 20, 2023

I received my fiance's engagement ring today. All I can say is... WOW! We're truly intoxicated by its beauty and excellent craftsmanship. Thank you for making something so special, that shines like her smile and that reflects her incomparable beauty.

Date of experience: June 20, 2023
Connecticut
1 review
0 helpful votes
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Mind-blowing!
March 15, 2024

I'm amazed after buying Moissanite Co.'s Products. They are stunning! The brilliance and sparkle of their moissanite gems are incomparable. I couldn't be happier with my purchase. Their craftmanship and attention to detail truly shine through.Mind-blowing!

Date of experience: March 15, 2024
New York
1 review
0 helpful votes
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Gorgeous!
July 20, 2023

I ordered one of the antique style rings. Moissanite is mostly flawless and clear. I can hold a moissanite stone next to a real diamond and there is no difference. The ring came exactly as shown and advertised. The detail work was amazing, the stones were gorgeous. However it was a much wider band than what I had anticipated. I am going to exchange it for another ring through the same company I think. The customer service is a little slow and I was confused about the return policy at first. Luckily, I read the entire policy in time to change my order. Some people are upset about the restock fee, but it's right there in the policy. You just have to read it. They also will not let me drop the ring off for exchange, even though I live in Las Vegas. This is strange to me, but maybe it's just a ship facility. Overall, the ring was gorgeous, the price was right, and I hope my next ring is just as nice.

Date of experience: June 28, 2023
West Virginia
3 reviews
0 helpful votes
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Stunning ring!
March 23, 2024

I'm so glad you're pleased with the three-stone moissanite ring you bought for your wife! Knowing her love for gemstones and diamonds, I'm sure the stunning ring will absolutely dazzle her on Valentine's Day.

Date of experience: March 22, 2024
Ohio
2 reviews
0 helpful votes
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As always a great experience!
June 4, 2023

We contacted these guys for a custom wrap for a ring we had purchased from them years earlier. They quickly responded with a cost and a rendering of the wrap. It was perfect! Arrived on time and went smoothly. Making plans to buy more jewelry in the future.

Date of experience: June 4, 2023
Florida
2 reviews
1 helpful vote
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Outstanding!
March 18, 2024

Absolutely thrilled with the personalized diamond ring! The craftmanship is superb, and it arrived just in time for our special day. Our symbol of love that truly sparkles in this ring. Outstanding craftmanship.

Date of experience: March 18, 2024
Michigan
1 review
0 helpful votes
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Great!
April 27, 2023

Ln march 2022 l purchased 2 stunning beautiful rings, one 31/2 carat tiffany and one band with stones all round, the quality is amazing, strangers stop me in the stores and grab my hand and gasp is that real, l honestly don't think they believe me when l tell them it's moissanite. L would also like to add that chris is wonderful, very helpful and just a great company to deal with. If anyones wondering why it took me so long to leave feed back, the law firm l work for moved me to the u.k for 3 years. P.s believe me when l say my rings look as new as the day l got them and l never take them off.

Date of experience: April 25, 2023
Delaware
2 reviews
0 helpful votes
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Excellent!
September 11, 2023

I just want to thank the folks I've dealt with on this website, I've hesitated but now am impressed for their great service. Communication thru emails were excellent and I am happy for the purchased I made. This stone has the sparkle of a diamond, even better.

Date of experience: September 11, 2023
Washington
2 reviews
0 helpful votes
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After lots of deliberation and seemingly endless websites I found this one and was able to chose exactly what I wanted. A grooved cathedral platinum setting with an oval stone. It arrived to the UK very promptly and my new fiance is so very happy with it. I would highly recommend this company to anyone not intersested in spending silly money for the same effect you can get for a very reasonable price.

Date of experience: March 7, 2023