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Moissanite CoReviews 4,583

4.9

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MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States
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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
144
value
146
shipping
146
returns
139
quality
150
This company responds to reviews on average within 1 day

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7,150 reviews

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Guerrero X.
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El anillo es simplemente espectacular, definitivamente seguiré comprando, 100% en cuanto a la calidad, sólo me hubiera gustado más apoyo en las cotizaciones por correo para piezas personalizadas.

Date of experience: April 24, 2017
Lois U.
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Very easy to shop
April 23, 2017

Very easy to shop. Liked that you can view all metals and see the ring on a hand. Also like the 360 degree views.

Date of experience: April 23, 2017
Laura T.
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So easy to navigate this site
April 23, 2017

So easy to navigate this site. Everything looks so beautiful it's hard to choose. Can't wait to receive my ring.

Date of experience: April 23, 2017
Jamie W.
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I love the engagement ring I bought my fiancé
April 23, 2017

I love the engagement ring I bought my fiancé. The reward program is awesome! I also love that I can use PayPal!

Date of experience: April 23, 2017
Derek K.
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One year later: AMAZING~~~ Totally 110% worth it!

Date of experience: April 23, 2017
Lindsay L.
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Great site
April 21, 2017

Great site - Loved the quick responses and the great pictures and details on all the rings. My ring is absolutely stunning, and I get compliments on it all the time.

Date of experience: April 21, 2017
Kay M.
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Quality and the variety to choose from and cost

Date of experience: April 21, 2017
Mary J.
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This is my 3rd time shopping with you
April 19, 2017

This is my 3rd time shopping with you. You have quality jewelry and good service. My jewelry from you is lovely and looks like real diamonds, Thanks

Date of experience: April 19, 2017
Larry L.
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I love this company
April 19, 2017

I love this company. This site allowed me to get a very wonderful engagement/wedding ring that she wanted so much. Now something very nice is affordable too.

Date of experience: April 19, 2017
Jedidiah C.
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Fantastic company!
April 19, 2017

Fantastic company! Every piece has looked fantastic and the shipping was fast and secure!

Date of experience: April 19, 2017
Jared L.
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The website is detailed and easy to navigate
April 19, 2017

The website is detailed and easy to navigate.

Date of experience: April 19, 2017
adrian c.
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The ring was fabulous
April 18, 2017

The ring was fabulous. I surprised my girlfriend with it and she was blown away. She gets lots of stares and compliments from coworkers and strangers. Production was as scheduled and it shipped overnight just as I requested.

Date of experience: April 18, 2017
Ingrid R.
Georgia
10 reviews
18 helpful votes
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DO NOT SHOP HERE
April 19, 2017

First online web site order for 2017 placed on 03/24/2017 with a promised commitment time of 3-3.5 weeks which was a JOKE as of today 04/18/2017 the item was still in production from 03/******* and no status up date could be provided?! Merchant was PAID IN FULL on 03/24/2017 however we DISPUTED the transaction to assure our account integrity and we are anticipating a FULL REFUND?! Staff are rude and obnoxious if you make a contact attempt by e-mail so do not HOLD your breath waiting for a reply?! They have no phone service to speak of?! I have read NEGATIVE reviews on the web for this merchant as well?! Save your time, money and aggravation and shop else where as the Testimonials do not jive with the negative information on the web for this merchant?!

Date of experience: April 18, 2017
Mk Q.
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Thanks
April 18, 2017

Thanks

Date of experience: April 18, 2017
Jeremiah C.
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Easy shopping
April 17, 2017

Easy shopping. Any questions I had were answered in a timely manor. Glad to do business with this company.

Date of experience: April 17, 2017
Chad O.
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Very helpful
April 17, 2017

Very helpful. I wanted a ring/moissanite combination not offered on the website. It was added within a day! Thank you! My fiancé loves the ring! Thanks again

Date of experience: April 17, 2017
Greg Z.
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Both Chris and Elizabeth were extremely helpful with all my questions. I was able to pick out the best stone because of the great customer service. Thank you so much!

Date of experience: April 17, 2017
Crystal B.
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I have been shopping with Moissaniteco for years! My absolute favorite place to buy jewelry online. I only wish the customer service acted a bit faster. If you have any questions it takes sometimes several days and then if you have a follow up question it can be several more days etc. I understand quotes can take time but it can be expedited a bit more.

Date of experience: April 17, 2017
Kelly E.
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Moissanite Co
April 17, 2017

Moissanite Co. Offers great selection at an affordable price. The website is easy to navigate and the shopping experience was fun, quick, and easy.

Date of experience: April 17, 2017
Htoo W.
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I was iffy with purchasing online to begin with. When I reached out to customer service regarding timing and overall turn around time, I got a response from Craig. At first he sounded helpful, but when I questioned him more and asked for more clarification he was pushy. And that really put me off. (I was under no deadline to receive my order, I really just wanted to be certain of his words and what I should expect, from the time I purchase to the time I receive my order. After all, isn't trust one of the main trait/virtues a consumer value?)

All in all was a good experience.

Date of experience: April 17, 2017