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Moissanite CoReviews 4,583

4.9

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MoissaniteCo.com: - Moissanite Three Stone Rings, Moissanite Earrings, Moissanite Pendants, Moissanite Bracelets, Moissanite Right Hand Rings, Men's Rings, Stones, C, Sale, Moissanite Solitaire Rings 1, Moissanite Classic Three Stone, Moissanite Eter...


moissaniteco.com
Las Vegas, NV, United States
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Moissanite Co Reviews Summary

Moissanite Co has a rating of 4.9 stars from 4,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moissanite Co most frequently mention customer service, engagement ring and wedding band. Moissanite Co ranks 1st among Gems sites.

service
144
value
146
shipping
146
returns
139
quality
150
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Linda M.
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I received my 4ct H&A colorless engagement ring and words can't describe how beautiful it is. The stone looks just like a real diamond but better. The stone is colorless, no yellow hues at all, but not so white that it looks fake. My setting was custom made and the ordering process was easy and Chris answered all my concerns and questions. I could see why they wouldn't have a phone number to call, because the phone calls would be endless. It took me months of research and nerve to call and place this order bc there wasn't a LIVE person to talk to and because my ring was a custom order I couldn't return it God forbid I didn't like it, but thank god that's not the case. Please do not hesitate to order from this website and I'm so glad I found it and will be ordering more jewels in the future. Oh and the ring came so fast 2 weeks from beginning to end and they sent me a picture of the setting for my approval BF setting the stone.

Date of experience: May 27, 2017
Alice B.
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Great product;great service!
May 26, 2017

Great product;great service!

Date of experience: May 26, 2017
Greg P.
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Customer service is outstanding
May 25, 2017

Customer service is outstanding. Questions are answered promptly. Very smooth transaction.

Date of experience: May 25, 2017
Addie M.
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Chris was extremely helpful and answered all of my questions right away! I was hesitant to purchase from MoissaniteCo because I couldn't see the product in advance, but I am thrilled with my rings. They are beautiful and I have received so many compliments I can't recount them all. I would definitely recommend your company to anyone looking for an affordable and beautiful diamond replacement.

Date of experience: May 24, 2017
David P.
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Web site is excellent and easy to shop around.

Date of experience: May 24, 2017
Tanika O.
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An excellent shopping experience!
May 24, 2017

An excellent shopping experience! Chris was very helpful in allowing me to use a previously purchased stone in a new ring make. Production time and shipping were both quicker than I expected, and the rings are so well made and absolutely beautiful!
Would recommend Moissaniteco to anyone looking to buy jewellery.

Date of experience: May 24, 2017
Roman M.
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The website could use an upgrade but everything else is great. Big fan of the 360 video view of the rings.

Date of experience: May 23, 2017
Gus E.
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Very easy with so many options
May 22, 2017

Very easy with so many options. Reasonable price and the stone looks great

Date of experience: May 22, 2017
Ben U.
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Love your site
May 22, 2017

Love your site. Very easy to find just what I'm looking for. Any my fiance's moissanite engagement ring is absolutely stunning!

Date of experience: May 22, 2017
Nic A.
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Easy to navigate through the website
May 22, 2017

Easy to navigate through the website. Stones are gorgeous, but I Wish that I could choose the stones based on grade

Date of experience: May 22, 2017
Jessica M.
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Great shopping experience and the stone is absolutely gorgeous; I would buy from this store again in the future for my fine jewelry needs :). One question is regarding the code on the stone itself vs the certification paperwork. We could not find a match for the code on the stone and the cert papers. I would like to understand what I am missing.

Date of experience: May 21, 2017
MrsCF O.
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Wonderful company to work with!
May 21, 2017

Wonderful company to work with! They answered tons of questions for me before I ever ordered, and then continued to be extremely helpful as my questions continued after I received my order. I was originally very leery about ordering online because my ring size is so small (3.5) that I wouldn't have been able to return it if I didn't like it. And when I first received it the center stone was so large I really was having a bit of buyers remorse, especially knowing I couldn't return it exchange it because of my ring size. However, I adjusted to the size, and moissaniteco answered lots of questions I had about helping to soften the look a little. Overall I couldn't be any happier and I've recommended the company to many friends and family members.

Date of experience: May 21, 2017
SHANSHAN M.
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Live chat response very fast
May 21, 2017

Live chat response very fast. Order and payment very smooth. I am a buyer from Singapore. I received my ring only three days once it ship out from US. I was very surprised, the ring looks so beautiful. Best selection of beautiful Moissanite rings online. Fantastic! Thank you.

Date of experience: May 21, 2017
Andrew F.
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MoissaniteCo makes it easy
May 20, 2017

MoissaniteCo makes it easy. Fiancee loved the engagement ring and the reward points made the wedding band purchase a no-brainer.

Date of experience: May 20, 2017
Lisa S.
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It was a wonderful experience shopping with this company! The staff were so responsive and patient when I emailed them multiple questions, both when I was trying to design my ring as well as when I was starting to get worried when a month had passed and the ring still hadn't shipped. I do wish that I could have received my ring earlier, but I think that's mostly because Amazon Prime's 2-day free shipping has totally spoiled me when it comes to shipping times. My biggest suggestion is to add real-life pictures of the rings to the site or maybe include the videos of the rings that on your Instagram. I think it would make the shopping experience even better bc they show just how beautiful the company's rings truly are! My center moissanite ended up looking a little smaller in person than I thought it was going to be, but it's still VERY beautiful. I'm very proud to wear it not only because I think it's so beautiful, but because I also know that it didn't make as much of a negative impact on the environment. Also, thank you for offering palladium as an option. As a metal that looks like white gold but never needs to be sent back to have its rhodium re-plated every now and then AND is lighter than platinum (my small child hands make it really noticeable when a ring is heavy), your palladium offering was the perfect solution for me. Thank you MoissaniteCo for helping me create a beautiful ring!

Date of experience: May 20, 2017
Val P.
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Quick and easy
May 19, 2017

Quick and easy. No problems.

Date of experience: May 19, 2017
chass Q.
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...
May 19, 2017

Date of experience: May 19, 2017
Jesse b.
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My fiance and I couldn't be happier with her engagement ring. Just Ordered the matching wedding band. Will continue to purchase from you guys.

Date of experience: May 19, 2017
Lauren Z.
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Purchase is easy, have a few issues with inconsistency of stones on an eternity band however, this will hopefully be fixed shortly. Otherwise my shopping experience was fantastic/

Date of experience: May 19, 2017
Lauren C.
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I've had many questions through this process. Chris answered them all! My experience has been nothing but enjoyable.

Date of experience: May 18, 2017