Sitejabber Website Reviews and Complaints
business logo of Modlily

Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
Write a Review

About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
How would you rate Modlily?
grey star
grey star
grey star
grey star
grey star

Reviews Summary

Modlily has a rating of 4.5 stars from 7,985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
811
value
466
shipping
476
returns
382
quality
447
This company responds to reviews on average within 5 days
Washington
1 review
0 helpful votes
Follow Robbie W.
Unfollow Robbie W.
Send Message
Share Review
Report Review

It's awesome
January 7, 2025

I only buy from Modlily I trust them. And i love their clothes I want them all.

Date of experience: January 7, 2025
New York
1 review
0 helpful votes
Follow Raguseo D.
Unfollow Raguseo D.
Send Message
Share Review
Report Review

Bathing suit
February 14, 2025

Product arrived in timely manner. Quality and fit was great

Date of experience: January 7, 2025
Pennsylvania
1 review
0 helpful votes
Follow Leann B.
Unfollow Leann B.
Send Message
Share Review
Report Review

Order
January 7, 2025

The selection was good. Seemed a little less than last year.

Date of experience: January 7, 2025
Minnesota
1 review
0 helpful votes
Follow DeeDee N.
Unfollow DeeDee N.
Send Message
Share Review
Report Review

Love the product
January 3, 2025

I have ordered many items from this clothing site and have never been disappointed.

Date of experience: January 3, 2025
Australia
1 review
0 helpful votes
Follow Fay D.
Unfollow Fay D.
Send Message
Share Review
Report Review

Shopping made easy
December 29, 2024

So easy to find dresses I like and getting the size guide makes it super easy.

Date of experience: December 29, 2024
Florida
1 review
0 helpful votes
Follow kristy g.
Unfollow kristy g.
Send Message
Share Review
Report Review

Amazing Tankinis
January 6, 2025

This site is absolutely awesome & everything fits to size!

Date of experience: January 6, 2025
Michigan
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Send Message
Share Review
Report Review

Best clothing buys
November 24, 2024

I've ordered from Modlilly several times. I love their clothes. They are quality and fit perfectly. Love the styles. By the way their swimsuits are so fun, I ordered 5 lady summer!

Date of experience: November 24, 2024
Minnesota
1 review
0 helpful votes
Follow Nowetta K.
Unfollow Nowetta K.
Send Message
Share Review
Report Review

Products
January 5, 2025

All I have ordered in the past have all been very good

Date of experience: January 5, 2025
Massachusetts
1 review
0 helpful votes
Follow Lori J.
Unfollow Lori J.
Send Message
Share Review
Report Review

Modlily is a reputable, dependible company to do business with! Their plus size tops are a great! All tops I have ordered are high quality and fit perfectly! Highly recommend!

Date of experience: November 17, 2024
Louisiana
1 review
0 helpful votes
Follow Evelyn M.
Unfollow Evelyn M.
Send Message
Share Review
Report Review

Everything was good.
January 5, 2025

No problems. Ordering and receiving was smooth as I expected to be.

Date of experience: January 5, 2025
California
1 review
0 helpful votes
Follow Renee D.
Unfollow Renee D.
Send Message
Share Review
Report Review

Quick shipping, great products!
December 10, 2024

I was pleasantly surprised that I received my order with a week and a half from ordering. Love my new top! I will definitely order more.

Date of experience: December 10, 2024
GB
1 review
0 helpful votes
Follow Crowther C.
Unfollow Crowther C.
Send Message
Share Review
Report Review

Yes it's a lovely jumper.
November 21, 2024

Lovely jumper. Abit thiner than what I thought. At to cut a couple of bits off. What hadn't been done. But does feel nice to wear. Would ordered another one.

Date of experience: November 21, 2024
Oklahoma
1 review
0 helpful votes
Follow Celyna M.
Unfollow Celyna M.
Send Message
Share Review
Report Review

I love denim!
November 1, 2024

I saw the denim jacket first and immediately forgot what I was doing. I found another jacket and I decided I had to have them as soon as possible. Your clothes sell themselves and that's a very positive comment! Thanks for asking.

Date of experience: November 1, 2024
Colorado
1 review
0 helpful votes
Follow Julia R.
Unfollow Julia R.
Send Message
Share Review
Report Review

Good
January 3, 2025

Easy to navigate the site. A few more larger sizes would be nice.

Date of experience: January 3, 2025
Nevada
1 review
0 helpful votes
Follow Barbara S.
Unfollow Barbara S.
Send Message
Share Review
Report Review

Great shopping
December 30, 2024

Love the choices and have loved the quality. Looking forward to my next orders

Date of experience: December 30, 2024
Washington
1 review
0 helpful votes
Follow Candy L.
Unfollow Candy L.
Send Message
Share Review
Report Review

Dress
December 30, 2024

Always been pleased with my clothes.
Would to have a store close to me.

Date of experience: December 30, 2024
Wyoming
1 review
0 helpful votes
Follow Brinda C.
Unfollow Brinda C.
Send Message
Share Review
Report Review

Orders and customer service esperience
October 30, 2024

I had some problems with the sizes on some of the items I ordered and had to return them. At first I exchanged them and those didn't fit right and I tried to exchange them and had a hard time with speaking with the contact person. I was later told that they could only be exchanged once. I think this policy is not right. So I asked for a refund and got a store credit. Later, that did get worked out. Sometimes it is difficult working with the chat help, but I have always gotten my issues worked out.

Date of experience: October 30, 2024
Maine
1 review
0 helpful votes
Follow Deborah R.
Unfollow Deborah R.
Send Message
Share Review
Report Review

Love the variety
January 2, 2025

Tops are great to wear, nice selection and fit so well.

Date of experience: January 2, 2025
Washington
1 review
0 helpful votes
Follow Jan N.
Unfollow Jan N.
Send Message
Share Review
Report Review

Nice clothes
January 2, 2025

Was wonderful, clothes fit well and I like the style.

Date of experience: January 2, 2025
Virginia
1 review
0 helpful votes
Follow Mucaria D.
Unfollow Mucaria D.
Send Message
Share Review
Report Review

Great experience
November 18, 2024

This time I purchased 2 bathing suits. Both are 2 piece, one a tankini. Both are high quality and fit well. The suits were delivered faster than expected. I will continue to purchase from ModLily.

Date of experience: November 18, 2024