About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 7,990 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I have purchased many items from Modlily and they are great quality, style, and fit. So pretty and classy. I accidentally ordered the same product twice and a nice customer service agent helped me reverse it right away. I love Modlily!
I really liked the bathing suits advertised, but was skeptical about ordering from an unknown company. I liked the suits so much I decided to order them. We'll, it took a minute to be delivered and the chat reps were somewhat helpful moving the delivery along. Much to my surprise today, the delivery was in my mailbox. And ooh what a surprise when I opened the two swimsuits. The quality was amazing, the suits fit perfectly for my size, and the fabric, colors, and design is beautiful! I am so happy I ordered from them! I do hope I get my third suit coming in a second package, but I thought I'd tell you my opinion in case you're on the fence about the company. They delivered as advertised!
I've asked questions, but I received no response. I'm waiting for your response because I'm not getting a discount item number *******@40%, item number 4@ 60%, fifth item free. And nobody seems to get back with me.
It was tiring! You didn't have my size in many of the sale items. I've recently lost weight and couldn't afford the newer swim ware so I had to settle. I looked at suits today and these do compare for prices but I'll have to see the quality before I can tell you more
The best choice of bathing suits. I've had 3 hip surgeries in 2 1/2 years so I've gained a good deal of weight. I think the choices of my bathing suits will help hide some imperfections somewhat. Thank you…
Pleasantly surprised by quality, packaging
& sizing guide for a set under $100!
The details were more apparent in the suit that didn't stand out in screen-line the leather stitching and trinkets like charms.
Also who doesn't love the coverup the most?
Excellent just a few entries and I have a beautiful outfit coming to my home! I recommend this site especially if you don't want to go to the store and possibly get sick, from someone coughing or sneezing and not covering the mouths!
Got a quick response from Modlily about my return and exchange and really appreciate it! The swim wear is really nice quality and rich colors. The 16/18 size did not fit well, so I requested an exchange of one of the suits for a larger size, and pray it fits well. Modlily helped me right away and are sincerely interested in my agreement and satisfaction.
This site was very easy to use even though I didn't download the app to my phone. Have a nice day. It is highly annoying that my feed back has to be 100 characters. I've my feed back now let me get on with my day!
Having the number of qualifiers available really helps narrow down the choices to look at, shortening the scrolling time! Thank you so much for that! Modlily produces quality clothing at reasonable pricesQ
I have ordered two different items, the first one wasn't what I really wanted so I sent it back. The second was beautiful love the style. Am looking forward to purchasing more items as soon as a few things get cleared up. The company is very understanding but sometimes the right hand doesn't know what the left has done. I have confidence that it will get taken care of.
I have nothing but good things to say about my choice in swim suit! Very true to size the stitch with is very well crafted it's probably gonna last me years to come and I'm excited to wear my new suit on my up coming vacation it hides my tummy without making me feel any bigger than I already feel because I'm very self conscious to wear any bathing suits around anyone, but especially in public and I don't feel that way I'm this!
The title says it all. The 2 swimsuits are great but, so far every piece of clothing is junk and the fabrics are just gross. I will say the return process so far seems simple but, the charge for shipping is too expensive. Fingers crossed I get my money back quickly...
I purchased 3 suits, didn't receive the advertised discount for purchasing 3 or more. Received the first suit within a week, the other 2 came over a month later. One of those 2, the metal clasp broke the first time I put it on so I'm not able to wear it.
Since I have started to shop at ModLily I get a lot of compliments on the clothes that I have purchased.
My husband even went on-line and did his Christmas shopping there. The cardigans he purchased were great. Also, I love the no hassle return option. I have had to return one item so far and it was exchanged without any hassel.
I ordered the wrong size and requested to return and then replace with correct size. It was immediately mailed back. Tracking shows it's been received. I asked where my replacement order is and was told the first has to pass inspection. I requested my new order be sent. You take forever to deliver and this just delays it longer
I was somewhat apprehensive ordering bathing suits online, but was pleasantly surprised by how good they look and how great they fit. They are true to size. I like wearing short bottoms rather than a standard bathing suit and these shorts were perfect. I ordered four tankinis originally and because I loved them so much I ordered four more. I definitely recommend Modlily and will pass this great find on to my friends.
Very easy to place an order and open an account. Product looks nice, hope it meets my expectations. First time buyer. Might be ordering more than I should but really like the looks of your products, wish I could afford mre at this time, but also want to wait to see the product
It was time to replace some of my old swimsuits because the chlorine just ruins your suits every year. I found a lot of cute suits at Modlily this year, and if I don't order all of them right now, I run into problems trying to get my size later in the year. KLARA made it possible and affordable without breaking the bank to order them all at once earlier in the year, plus they're helping me rebuild my credit as well. Thank you Klara!
It can sometimes take a while to get the things on your order. When you do, you will love the textures and colors of the fabrics and the fit. If you do have an issue, the online chat personnel are responsive, patient, and persistent in finding a resolution for your issue. The items I order (tankinis, swim covers, bottoms) we well crafted with a great fit. The one fit problem I had was resolved quickly with a free shipping label.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members