About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 8,050 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Easy to navigate site & simple to order. Items arrived quicker than expected and were well packaged.
Maya was very helpful and professional. She fixed the problem right away. It was a great experience.
I was having trouble with the online checkout process. Customer service answered immediately and problem was solved.
Alice responded quickly after I submitted my inquiry. She researched my question and provided an appropriate answer.
Quick response on my refund question, but it's taken awhile to receive it. Still haven't received it
I was given a date to expect shipping and a date for earliest and latest arrival of package. None of those dates were met.
I received my order very quickly. Was delighted with all I received.very good quality and perfect fit
Placing the order was very easy. Products very good quality and true to size. Would definitely recommend.
Ive been happy w everything Ive ordered from them! Prices are reasonable. Takes awhile sometimes but with it. Sizes are true to size too.
Ordered swimsuits. One fit ok, but the other was too small. Can't return, so I am stuck with a swimsuit that I can't wear.
Excellent service. Beautiful blouse. True to size. I wished the pink had not been sold out. I would have ordered a pink one too.
I was having a hard time with the return instructions and she graciously took care of the problem. She represents your company very well.
Had a problem with my order because I put in wring size- luckily realized before they mailed. They immediately took care of the problem!
Clothing fits well & looks like the picture. Wrapped neatly & arrived in good condition. Material has a nice feel & is light weight.
I ordered my blue jean jumper and I haven't received it nor can I even login on the site anymore $#*!ing frauds... scam artist
How are they allowed to stay in business. I wish I had read the reviews before ordering items and expediting the shipping. A joke!
Merchandise came just when I expected and the quality and items were exactly as depicted. Very pleased and will order again from this site.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi LaTossah,
First of all, sorry for any inconvenience that it may bring. We sent your order in the time frame we promised.
The delivery period depends on the shipping method you choose. If you choose flat rate shipping, it’s quite slow and generally 2-3 weeks of delivery. Standard shipping takes 1-2 weeks, and expedited shipping is as fast as 3 days delivery.