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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
How would you rate Modlily?
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Reviews Summary

Modlily has a rating of 4.5 stars from 8,047 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
814
value
466
shipping
477
returns
383
quality
447
This company does not typically respond to reviews
Pennsylvania
1 review
0 helpful votes
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Swimdress
April 22, 2023

I haven't received it yet it's 3/23 call twice keeps saying it's coming! Slow service will not order again

Date of experience: March 23, 2023
New Jersey
1 review
0 helpful votes
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Really like it
December 29, 2017

They have original clothes, decent shipping time, have competitive prices, just be careful some things run a little small.

Date of experience: December 28, 2017
Germany
1 review
1 helpful vote
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Nice dress
June 20, 2018

Fits good, size table was excellent delivery too, quality is good, would recommend the shop, order again, friendly support

Date of experience: June 19, 2018
Pennsylvania
1 review
0 helpful votes
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Refund
August 19, 2022

Lost my receipt and had live chat with customer service representative who helped me tremendously to get my refund.

Date of experience: August 19, 2022
Canada
1 review
0 helpful votes
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Very satisfied
February 21, 2023

My order was everything I hoped for. Arrived in a timely manner and the products I ordered were lovely.

Date of experience: February 21, 2023
Michigan
1 review
0 helpful votes
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Excellent service - by OVIYA
August 30, 2022

OVIYA was absolutely a joy to work with in helping me to return a few things. I will continue to order because of people as helpful as OVIYA and the the quality of the merchandise. Thank you

Date of experience: August 30, 2022
Ohio
1 review
0 helpful votes
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Garden Party
February 1, 2024

The floral-print dress and pale pink duster are perfect to wear to my granddaughter's outdoor wedding in July!

Date of experience: February 1, 2024
California
1 review
0 helpful votes
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Stacation wear
June 20, 2024

The The choices for my swimming suits and tank tops were perfect.Thank you

Date of experience: June 20, 2024
Arizona
1 review
0 helpful votes
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Very satisfied with price and quality
April 28, 2024

It took a while to receive my order but when it came it was packaged and I was very pleased with my tops. I would order from them again.

Date of experience: April 28, 2024
Florida
1 review
0 helpful votes
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Great experience
June 22, 2024

Great experience- everything fit as described. Great customer service.

Date of experience: June 22, 2024
Washington
1 review
0 helpful votes
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Great service!
June 22, 2024

The swimsuits were of of good quality and the exchange process was very easy! I was very satisfied!

Date of experience: June 22, 2024
Washington
3 reviews
1 helpful vote
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Excellent help. My order was cancelled as I was getting ready to order it? Not sure what happened. They will contact me when more come in.

Date of experience: July 19, 2022
Pennsylvania
2 reviews
0 helpful votes
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Process of returning items
July 24, 2022

I did a live chat with Maya. She was very helpful in helping get the information I needed to return my items for a different size.

Date of experience: July 24, 2022
Georgia
1 review
0 helpful votes
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FastAnswer
July 9, 2022

I had not received my order and I sent an email to Rotita- they promptly replied & tracked my package! Thank You for your quick follow-up..

Date of experience: July 9, 2022
New York
1 review
0 helpful votes
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Beautiful
May 12, 2017

I received my suit in 3 weeks and it is absolutely perfect! Looks exactly like the pic n the fit is so beautiful! Thank you Modlily!

Date of experience: May 12, 2017
Oklahoma
1 review
0 helpful votes
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Ordered Swimsuits
April 4, 2023

Both were nice quality fabric and fit well! I received my order on time but it does take about a month from the time you order.

Date of experience: April 4, 2023
North Carolina
2 reviews
1 helpful vote
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Great service
June 29, 2017

I had a problem with my order that was handled in a very prompt and courteous manner. It was resolved quickly at no cost to me.

Date of experience: June 29, 2017
Florida
1 review
0 helpful votes
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Great quality at a great price
October 21, 2021

I ordered 2 bathing suits of which both fit perfect. They are quality made and true to size. I can't wait to wear on my cruise!

Date of experience: October 21, 2021
Florida
1 review
0 helpful votes
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Purple Bathing suit
July 28, 2022

The company worked with me getting the right fit. I had to buy 2 suits and was able to return one of them for a refund.

Date of experience: July 28, 2022
Canada
1 review
0 helpful votes
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Looks great
November 10, 2021

Very nice quality, I little big but still ok I have ordered from time before never had to return anything back. I love this company thanks

Date of experience: November 10, 2021