Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
Beautiful items to choose from.
I can always find what I am looking for.
And receive my shipment quick too.
Very easy to view and go through selection and orders. I pray the quality of bathing suits meet my expectations.
This is my first time ordering from modlily! I'm hoping for the shipping to be quick and the sizes fit!
I loved the products, good quality, good deal, always have discount. I been a costumer long time ago & wanted to come back because of the good quality of the products. Looking forward to receive the product soon! Thank you very much.
Experience was good just being 1st time customer/1st time order a bit nervous and unsure of security and hoping order will arrive on time as per payment page. I will have a higher rating for stars for future if all goes well with the order.
Hoping returns will be easy if needed to be done.
I had 10 items on the order list and decided to send the 1st order of 4 items and if all goes well I will definitely order the rest and more.
A coupon of $100 popped up once payment was made, but it is not anywhere showing to redeem for future orders that would be helpful if it could be explained if it really is an actual coupon.
The ask to describe experience is appreciated thank you & HAPPY NEW YEAR!
I had 3 suits listed and tried several times to delete one which it would not let me so I waited 2 weeks and made a new order
Lots to choose from great swimsuits.
Nice bracing I wish there was free shipping on everything but such is life. I plan to order more in the future.
Two bathing suits purchased. One returned as it was not my style the second one although it took a little longer to arrive is beautiful, fits perfect and is made of quality materials 😁
3 weeks almost to the day for delivery which is usual. Each item packed well and as described. I probably have 10 tops from Modlily and like almost all of them.
I've loved everything I've ordered from Modlily. I had a problem with unwanted markings on a top that were from the sewing process, contacted them, and they made it right with a new top. I would definitely recommend them!
Clothes are great quality. Some things run a little small to size, check your measurements. Overall very happy with the quality and style of clothing.
Always have an amazing experience with this company. Quality clothing and the most amazing styles you can't find locally
Love your bathing suits my favorite go to store👍 love the styles colors and fit. Perfect for any age!
Found just what I was looking for. Most local places have more styles for juniors and plus, not misses.
No problem ordering dress looks beautiful.
Easy to order and hopeful it will look good. Reviews give good report
I am so please with everything I receive I will absolutely shop here in the future. I have told all my friends to check it out, and they as well are purchasing. Great value
Order it and I came in a timely fashion. Nice quality fits well.I would definitely order from ModLily again
I bought one of these vest and the Coat and was so pleased. I took the Coat wit me to Europe and it was warm enough and the vest I wear all the time so I just bought one more vest of a different color. NICE thanks for asking. Your site won't let me post my picture. But I was very happy.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.