Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
I ordered the dress, took awhile again to receive. However this time I. Was advised about a delay and given the option for a small credit! I was surprised. I have always enjoyed the items I have ordered but they do take quite sometime, more than what's advertised.
App was easy to navigate and use. We can pick our outfits and close out without any trouble. Easy to use.
These jackets are great! Comfortable, fit perfectly, love the fabrics... just great!
All fit well very happy all the colors are stunning. Would recommend any time
I have had very good experience the clothes are good quality and great prices
Just loved everything about it. Great buy, fit and value
I have ordered numerous pieces of women's clothing, they arrive very well packed and in perfect condition. The sizing is true and fits better then store bought clothes.
Had excellent experience, items purchased were larger than expected. Returned / exchanged without problem. I missed out on the buy 3 get one free but like the items and will do future purchases.
Love the styles. Not all of them but enough to keep coming back and finding more items and buying them. Thank you Modlily.
I've always been happy with every item I've ordered, thank you Modlily.
Fantastic tankini in black & white, can't wait to wear it next summer! Will definitely keep checking for more items!
The ordering and browsing is so easy. This is great for ordering your merchandise. Now I hope the order comes quickly. Sometimes it has taken 2 months.
It is very easy to order product from them.
I will order from them again.
Shopping is do easy. Actually too b easy, I buy too much. Lots to choose and prices are reasonable
No problem shopping other than way too many to blouses to pick
From. Shipping time Normal to any other company
Love all of the tops I have ordered from ModLily! They fit perfectly & the shipping and customer service is great!
I love the looks of your swimsuits! Wishing a few of them had more available sizes as there are several I wanted!
Love this company! Easy to work with. Great prices. Easy returns. Great products. I'm happy!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.