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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Reviews Summary

Modlily has a rating of 4.5 stars from 7,995 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
811
value
466
shipping
476
returns
382
quality
447
This company responds to reviews on average within 5 days
New York
1 review
0 helpful votes
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Love the clothes and very good service!
August 28, 2024
Updated review

I have been ordering from Modlily for over a year and always have a great shopping experience. The clothes are stylish and true to size and colors.

Date of experience: August 28, 2024

Very satisfied customer
July 15, 2024
Previous review

The clothing is true to size and colors. Everytime i think i'm done shopping for summer stuff they come out with something new and i have to buy it because its so pretty.

Date of experience: July 15, 2024
Nebraska
1 review
0 helpful votes
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Love My New Tops
June 30, 2024

Love my tops. So soft. So colorful. Wash and dry well. Receive so many compliments. Reasonably priced. I tell everyone about the new sight I found, MODLILY.

Date of experience: June 30, 2024
Texas
1 review
0 helpful votes
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Wonderful
September 21, 2024

Love all the clothes and sizes fits all everyone loves the clothes

Date of experience: September 21, 2024
Maine
1 review
1 helpful vote
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Horrible, poor quality!
January 5, 2023

Poor quality clothing! These people are rip offs steer clear! Clothing came, seems do not line up or match as shown on the website. You are better off just wearing a trash bag rather than their clothing. Although if you want to look frumpy go ahead and order from them, it's your choice, your body, and your almighty dollar that takes the ultimate sacrifice.

Date of experience: December 6, 2022
Massachusetts
1 review
1 helpful vote
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DO NOT ORDER FROM THIS COMPANY
October 8, 2022

I ordered $134 worth of clothes. Understanding it ships from over seas, I waited more than enough time for the clothing to arrive. When it never did I contacted them to request a reship or refund only to be told too much time has passed. Way too many other companies out there. Please don't risk your money on this one.

Date of experience: September 8, 2022
California
1 review
12 helpful votes
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I was worried that the medium I ordered might be too small, but it actually turned out to be a little bigger than I expected. It still looks cute, though. It took less than a month from order to delivery. The quality is a cotton that hangs nicely on the body. My only complaint is they don't carry very many tops in small, which I think would have fit me better. My husband saw me trying it on and remarked, "Oh, that's really cute!" He's pretty honest. For some perspective on size medium in this particular style, I'm 5'4" and 120 lbs. See side-by-pics of the ad and me and judge for yourself.

Date of experience: June 1, 2019
Arizona
2 reviews
3 helpful votes
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Don't shop here! Shipping took forever. None of the products were quality, and none looked like the photos on the website. Don't buy here. Feeling ripped off. Bought 4 outfits-- not one is real cute. $100 and have nothing to show for it.

Putting a photo from their website and two photos of the actual product I received. Totally different pattern and quality and material and cut.

Customer service will NOT refund the wrong item, and sending it to China will cost more than it is worth. Horrible customer service-- actually NO customer service. Run-- don't buy here. Out my money and have ugly clothes to give away, can't wear them so bad.

Date of experience: December 21, 2016
Arkansas
2 reviews
0 helpful votes
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No delivery
January 26, 2023

Ordered a jacket on 11-19-22 for. Xmas present. They said latest delivery date is 12-07-22. I thought great. Here it is 12-27-22 still no package. Been trying to get a refund for last 2-3 days. All I get is the runaround. So I'd say customer service is as bad as their delivery prediction. I won't buy from again. Order at your own risk.

Date of experience: December 27, 2022
Utah
2 reviews
0 helpful votes
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I have waited over a month for my order.
August 13, 2024

I had to wait extremely long for my order and I still have not received it.

Date of experience: August 13, 2024
Michigan
1 review
0 helpful votes
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Satisfied customer!
September 16, 2024

I had to return some products first time I used Modilly and they were print sending replacements.

Date of experience: September 16, 2024
Illinois
1 review
0 helpful votes
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Great swimsuit
August 26, 2024

Love the navy and white floral tankini that I ordered. Took a while to arrive from China - but loved the fabric and fit!

Date of experience: August 26, 2024
Texas
1 review
0 helpful votes
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Jumpsuit
April 17, 2024

I love the look of the Navy Blue Jumpsuit which shows to be ankle length. However, since I am short it is actually floor length. I notice that you do not offer petite sizes al all. That is my only issue.

Date of experience: April 17, 2024
Canada
1 review
0 helpful votes
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Happy
September 16, 2024

So far so good happy with service i ll know more after these items arrive

Date of experience: September 16, 2024
New York
1 review
0 helpful votes
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Fabulous
September 16, 2024

It was easy to find what I was looking for. The color selections were good

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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Occasional buyer.
September 20, 2024

Always a pleasure, always easy, and their merchandise is fitting and beautiful!

Date of experience: September 20, 2024
Florida
1 review
1 helpful vote
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Long Delivery Times
January 26, 2023

I ordered multiple suits almost two months before a beach vacation we were taking. All but one of the pieces ordered showed up within the first month...one piece that went with two of the bathing suit tops, almost two months into it, still has not shown up. Communication with the company has been responsive, but very confusing instructions and information. They have great selection and pricing but this is very frustrating, thinking I had started out early enough. I guess amazon has us all spoiled.

Date of experience: December 27, 2022
Missouri
1 review
0 helpful votes
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Shopping at Modlily
September 20, 2024

Great prices and lovely items I enjoy the holiday pieces especially

Date of experience: September 20, 2024
Georgia
1 review
0 helpful votes
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Good deal
September 20, 2024

Good deal! Ordered online with no issues. I had looked at these earlier and decided to order them.

Date of experience: September 20, 2024
Tennessee
2 reviews
1 helpful vote
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I've been waiting on my order for 2 weeks. It's been processing for days and hasn't moved. I reached out to their customer service and was told they would move this to urgent shipping but it still hasn't moved. This company might be a scam so don't waste your money.

Date of experience: April 27, 2023
Texas
4 reviews
0 helpful votes
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Clothing purchases
June 25, 2024

Every item I have purchased from your company is so cute and fits so well. Thank you Modify for being a company I can purchase from and know that I am getting superior clothing items.

Date of experience: June 25, 2024