I bought two bathing suits, one of which fit amazing, but the other fit all wrong. When I went to return the one that wasn't quite right, I messed up the very simple process and ended up planning to exchange it for the exact same item in the exact same size. My bad. Embarrassing, I know. But Modlily's return system allowed me to communicate with them promptly and explain my mistake and exchange the wrong suit for a totally different bathing suit in the proper size! It was a matter of a return email – no calls or waiting on hold. Easy peasy. Plus, they were so helpful and understanding of my error. They even waived the slight price difference between the too-small suit and the new one that I chose instead. Really impressed with the terrific and responsive customer service! And love my beautiful bathing suits. Thanks ModLily!

It was a simple process and I would order from them again. Except, trying to get the discount was difficult

Received item very pretty Midlilly kept me posted in my delivery status will order again in the near future thank you so much. Beth

I've bought from modality twice and I'm very satisfied with the time it takes to shop to me

I have only purchased tops, many tops. It was very easy to do and confirmation was quick. The tops were as pictured and the material is very nice. The size was exact and fit well.

Everything went smoothly from start to finish, as always. The items that I ordered were absolutely perfect. Much prettier than in the photo and perfect fit. Love this website! THANK YOU!