Literally couldn't find this toy anywhere else. Not only do they have everything, but very fair prices too. The people who run the business are so sweet and reached out to make sure that we were happy.
I bought a rilakkuma pencil case from this shop after months of searching for one that was not hugely overpriced and/or had soul crushing shipping fees.
Website was super cute and easy to use, and the payment system seemed really secure.
I received my package which was also cute but more importantly, in good condition.
Overall, great experience and I finally got what I was looking for :)
I absolutely love ordering from modes4u, I have done for a number of years. The photos are always accurate in describing the fabrics, there's free shipping on orders over 60 and considering that the package comes from Hong Kong, it doesn't ever take too long to arrive to me in Ireland.
This time around, I got some cotton fabrics to make bags with, but I also ordered from knit fabrics and some ribbing. I'm hoping to make a hoodie from the cat faces fabric, it's gonna look great! Also, modes4u is my favourite place to get my fix of Alexander Henry fabrics.
I've never had a problem with ordering from this site, so I've never had to contact customer service. My first order was in 2012, so I would consider that a great thing.
Will definitely be ordering again!
I'm so happy that I Found the shop! They have Great prices and Quality My Packages came fast - I'm very pleased with this point. That's why I bought now for the Second Time. And it won't be the last time! It's also wonderful to buy for some presents. I Really like the shop.
Loved the item that I got and couldn't get it anywhere else. Shipping was faster than expecting (California resident) and the shipping cost was affordable. I absolutely adored their packaging it felt very personal as if you're receiving a gift. Also came with a cute roll of Washi tape. Will definitely shop here again.
I ordered some fabric by credit card on June 6,2020 and paid $69.53. I got an update in July stating it would not arrive later than July 18. It is now August 18 and I have had no further communications. I am very unhappy and upset. I wish I had never used this company!
I ordered several items of stationery on the given site and they arrived here already bent and damaged because of being shipped in a used cheap paper sleeve, pictures below.
Customer Service does not respond after almost 5 days. But they insist on a ridiculous 7 days for potential claims.
Buyers beware Do Not order on this site, they sell cheap stationery with a big markup in the cheapest packaging around.
That is nonsense, we do offer a refund or replacement in case any items are received defective. Thank you.
I am really satisfied with my purchase. They have a large number of very cute fabric and stuff. The prices are cheap compared to other shops.
Usually you have to wait some weeks till your purchase came and sometimes you have to wait even longer because the package is laying in the customs authority.
Great products at great prices but customer service is poor in my opinion. Staff take a long time to reply to emails and no apology for mistakes or delays. Need to improve communication and be more customer focused.
Hello, we at Modes4u.com take great pride in our customer service. Usually all emails will be replied within 24-48 hrs. Sometimes it takes a bit longer due to public holidays or weekends. Though we inform our customer sin advance of these events. We also do apologize for mistakes, if such occur and if we are responsible for them of course. Sometimes mistakes happen due to postal errors on which we have no influence unfortunately, though we inform the customer about this potential issue. Thank you regards Modes4u
I've ordered various Japanese goodies from modeS4u over the past year because they have a great selection. Shipping is affordable, but can sometimes take a while since everything is being shipped from Hongkong. I never had to contact the customer service, so I can't say anything about that.
Four stars (instead of 5) because there doesn't seem to be a mobile version of the site, so navigating it on my smartphone doesn't really work. For the past three years people have been spending more time online on their phones than on computers, so online shops should catch up and provide their customers with a decent mobile experience.
My order arrived this morning, I was so excited to open the parcel.
I washed them straight away for my daughter to use with her breakfast fruit.
She loves them! They also fit perfectly in her bento box lunchbox - great price too
Can't fault anything!
I have purchase twice from ModeS because my wife enjoys Gatcha Balls, erasers and Sanrio product. The whole process is great from shopping on the website that is easy to the shipping process. The package come with in one to two weeks which is great considering it is international. I will continue to purchase from this store and have told my wife who is getting ready to place an order soon. Thank you for being in business.
I ordered hard to find beautiful fabric at a great price. My order came quickly and well packaged. The staff was responsive and helpful: I wrote to ask them how to launder the fabric and they responded immediately. Then the Managing Director wrote to thank me for purchasing from them! I look forward to ordering from them again and would highly recommend them.
I have ordered various products from modes4u a few months back and the package didn't arrive to my address, only later to find out from the company that it was sent back to their warehouse. The problem came when I no longer want the products and asked for a refund that no one hasn't contacted me since. Even after sending several emails, no one replied back. It would be appreciated if they contact me (or any other customer) to state for whatever reason why my request has been ignored. It does make me feel as though my money was stolen from me.
Hello, we appreciate your feedback. Unfortunately this is not correct. We do refund all packages which have not been delivered or shipped back to us. However we have to wait until these are returned to our office before a refund is done. We also have informed you about this standard procedure and replied your emails accordingly. Thank you
I have purchased from this store twice and products are what I expected. It's really nice, with a great service. I had problems with one payment and they gave me different options so I could end the transactions in time. I recommend it a lot. I am happy with the special attention in every order.
I discovered by accident your website and was Very happy to find so many materials. The size (50 cm 110cm) Is perfect for me because i create one-off bags.
The only bad think us the shipping: it took 3 weeks to have my matérial (i live in France). But it was worth waiting for
I am going to order again in 1 or 2 days because i can't have such a choice in one shop
They have amazing communication which is something quite rare. Prices are ok, shipping is free after 68$usd which is nice. I don't really like how they pack their packages with tight paper mailers and stuffed tight with the squishies. Packaging gets crushed and squishies sometimes get defects after being squeezed and stretched in the tight space. Overall okay, I get the right items everytime.
I would recommend this shop to anyone and everyone. I return to this site almost daily searching for new fabric for my handmade handbags. Such a beautiful variety of fabrics and super prompt delivery. Love, love, love xx
I've ordered from this website many times and have never been anything other than satisfied with the selection, the service, the price and the speed of deliveries. They're an amazing group and I'm absolutely going to order from them again!
Hello, I've ordered many small things from modes4u, gifts for friends and stationery for myself. They are always quick to ship my items, always friendly and professional,this store is a real little gem to be honest. There are many unprofessional online stores so I am really happy I found them. Thank you modes4u.
Overview
modes4u has a rating of 3.9 stars from 502 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with modes4u most frequently mention customer service, good quality and fast delivery. modes4u ranks 3rd among Stationery sites.
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- Fo Tan, New Territories, Hong Kong
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
According to the postal service the shipment was delivered with a delay.