Moderno Collections

Bought a cover for my new iPad. Have had it for 3.5 months and it is falling apart! They won't stand behind their product after 30 days. Only my husband and I use the iPad. They offered 40% off if I wanted to buy a new cover... SERIOUSLY! Why would I give this company more of my money for a faulty product! That would just be idiotic! The trim around the edge started to separate and now the leather cover is coming off! Run, run, run! Save your money!

I'm not too happy with my purchase. 1. It came opened as you can see in my picture it came opened as you see it. So someone must've opened it and looked at it tried it before shipping it. 2nd the color doesn't match the picture at all it's supposed to be "Khaki" but it's way lighter like a beige cream color. I found practically the same thing on eBay for 9.99 shipped from China. So they must be buying from them at about that cost or less and charging $34.99 for this on their website and profiting at least $25 per case. It's clearly just a cheap case from China then they just add a zip lock bag with their company name on it and re sell it for a higher price. Next time I'll just buy my case from eBay and not a small retailer like this one.

Fast and great service. Everything is clear and user-friendly. What I liked the most is personal interaction which makes it much more pleasant to use their service. What is more, it is also possible to use PayPal which is extremely convenient.

I purchased an iPhone case with card holders. The case looked fine when it arrived. After using it for a month, the "leather" began separating from the shell of the case. Now, a little over two months after purchase, both of the card pockets have completely fallen off, leaving a black plastic case.

I contacted Moderna, and they offered me 40% off my next purchase, but no refund. 40% off a product that falls apart isn't an acceptable response.

I've attached a photo taken after a little over a month of use.

Described the product wrong, there is no pencil holder on the iPad case. A store credit was offered, even though they acknowledged their improper description of the case, and stated that they had no correct product for my new iPad. They then told me to keep the unusable case, and refunded my money, but withheld $10 in the process. They were dishonest, unethical, and even slow to respond. The refund they did issue was more than a week later than they said it would be.

This thing only charged my watch to 84% after being on all night and I had to remove my phone case to charge it. Additionally, the bright green lights on the charger are extremely bright at night. Will be returning after only one use. Very disappointed.

I received an iPad case in October 2020 from Moderno Collections. At first everything looked good but after not quite 2 months of use the case has started to fall apart. I have contacted the company twice by email as they have no telephone number and they say as it is over 30 days they can not offer a refund or replacement even though on their website they say 100% satisfaction guaranteed. They offered a 40% discount on my next purchase, why would I purchase from them again when they will not stand behind their product? I am very dissatisfied with the product and the customer service and would strongly advise anyone from buying anything from this company. M

Got the wrong size cover. I need to return and get a refund, they refuse to give a refund instead they want to give me a gift card for next purchase. There will be no next purchase therefore I'm out of my money spend with them. I will report to with PayPal and try to get my money back, almost 40.00 USD.

Do you not buy anything from this company. Sent me the wrong item and would not even send me a shipping label to return the wrong item. I provided proof that I ordered a cover for iPad mini and curved a cover for iPad Pro. No offer of a discount for the inconvenience of having to return the wrong product and would not send the correct product until I returned the wrong item. As if this was not bad enough, the case is pretty bad quality. Not worth $40 at all. Complete joke. Stay far away.

This leather I-Pad case appeared to be reasonable quality and looked really nice when I received it last year. However, I soon realized it was not up to the same quality as the leather case I had previously bought from a different company. Within a couple of months the leather edging started stripping off. I contacted Moderno who would neither give me a replacement or a refund. The pictures below are the case at one year old. This case has been used gently and definitely not abused in any way, clearly it cannot stand up to normal use. I would never buy from this company again. Save your money go elsewhere, don't waste your money on a Moderna I-Pad case like I did!

One of the two charging stands I ordered works great for both my iPhone 11pro and my Apple watch Series 7. If I had to change anything, I'd have an option to dim the charging light as it's a bit bright for the nightstand.
The second charger will not stay securely connected to the power cord. I am trying to get this issue resolved with customer support now which is a little frustrating because they have asked me to send a video of the issue. That is difficult to do since I don't have 3 hands and it is a somewhat intermittent issue (it plugs in but then becomes loose). I will update this review if the issue is resolved.

I purchased 2 iphone cases. Within a month, one of the case started peeling. I got a new one, same color and model. Within a month that one started peeling as well. When I reached out to their customer service team, the agent was very unprofessional and started trolling me. I suggest they take a look at how they outsource their customer service. I am disappointed in how my complaint was handled and ultimately, won't be purchasing or recommending them to others.