Moderno Collections
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Moderno Collections

How would you rate Moderno Collections?
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New Mexico
2 reviews
4 helpful votes
Follow Georganna A.
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Ordered leather iPad cover wrong size arrived (don't think it was what I ordered but of course I have no proof). Arrived with no invoice, company info or return address. After searching for typical order information gave up until I got email for feedback. Found customer service info thru links on email but according to them I was beyond the 30-day return period. No way for me to know since again no invoice, etc. it was however within the time limit or close. No way for them. I still don't know how far off I was, but I know it was days at the most. Now have a case for an iPad I don't own and am out $40. Don't bother.

Date of experience: October 27, 2020
California
1 review
0 helpful votes
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Arrived broken
February 10, 2022

I ordered this as a gift for my husband for Christmas. I was so happy because it shipped in two days. The product arrived and was broken. I emailed in to let you guys know and sent a video and then they said they would ship a new one. It never came.it's now January 11th and my husband doesn't have a Christmas gift because it arrived broken and the replacement never showed up.

Date of experience: January 11, 2022
New York
1 review
2 helpful votes
Follow Joe L.
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This fake company
January 13, 2021

Do not order from this fake company! I ordered a IPad case from this company and they never sent me the product. The were quick to take the money off my card. I sent an email to the company the next day because I wanted to change the color. I did not get a response but after a week of trying to contact them the order on there website says that the order is still being packed. There is no contact number to talk to anyone. I lost 40 bucks. If you like giving people free money or better yet if you don't mind this company steeling from you then make a selection on there website and order something. If I ever one day get the IPad case I will update this. I have purchased another one from another website

Date of experience: January 13, 2021
Colorado
1 review
1 helpful vote
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Terrible Company
December 28, 2020

Save your time, money and frustration and do not order from them. I ordered 2 items from them - an ipad case and a screen cover. Only the screen cover arrived. I have contacted them 6 times now as to where my case is and have not had any response. They are an absolute scam.

Date of experience: December 28, 2020
Canada
1 review
1 helpful vote
Follow Angelo G.
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Terrible Quality
May 4, 2021

I bought an iPad cover from Moderna and it lasted less than 70 days. Leather on the fold has already cracked and torn. Similar to another reviewer, they advised me that their warranty is only valid for 30 days. They did offer me a 40% discount if I was willing to replace it. Update. The Moderno representative wrote and reversed their decision. My money was refunded. Nice to see a company with integrity!

Date of experience: April 4, 2021
California
2 reviews
1 helpful vote
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Terrible Company
December 22, 2020

I ordered an item on 12/3/20 hoping to have it in time for Christmas, but when I hadn't heard anything for weeks, I emailed on 12/17/20 inquiring about my order, then miraculously it was "ready" to be shipped. Now I won't receive this in time, and when I inquired about why it took so long to ship I kept getting robo answers, no apology whatsoever. There is no excuse unless you are simply just a terrible business, to delay shipping a non custom item, that was probably made in China anyway for 3 weeks! I realize the post is held up tight now, but seriously 3 weeks just to put it in the mail! All of my other orders I placed after this one are here in my house right now. I wish I had read these reviews first, I would of never bought from them. I would highly recommend to never do business with this company. Stay away unless you want some grief in your life!

Date of experience: December 22, 2020
New York
1 review
6 helpful votes
Follow Quinn A.
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I ordered a case for my MacBook pro, 13" 2012-2015 series. I received a case that was meant for a 17" laptop. Inches too wide and deep. Clearly wrong. I contacted customer service. They insisted I send pictures to "prove" it was wrong, and "prove" I had a 13" macbook. I sent the pictures. No response in days. No way to contact this company.

Date of experience: October 18, 2020
Georgia
1 review
0 helpful votes
Follow William E.
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Moderno promotes itself as a premium brand, but my charger failed in less than a year. You may as well purchase a cheap alternative since they are likely to last as long as Moderno. It was great while it worked, but it was a lot of money for ten months of charging. Not worth the money.

Date of experience: August 19, 2021
Oregon
1 review
0 helpful votes
Follow Connie B.
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Less than six months after I got the case it fell apart. The edges of the case are not leather they are plastic and pealed away within months. The spine of the case completely deteriorated with in a few month. The case does not stand up well on its own. It is very poor quality. The price and color choice are what motivated me to buy the case but I regret it now. I called customer service and even sent pictures and they were not willing to do anything. I have no idea how this company stays in business. I regret buying such a poor quality product. Do not fall the pictures and description and pricing. This is not a quality product and you will regret the purchase

Date of experience: April 1, 2021
New York
4 reviews
0 helpful votes
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Cool case!
May 18, 2023

I recently purchased a sleek and stylish iPad case from Moderno Collections, and I couldn't be happier with my purchase. The entire experience, from browsing their website to receiving the product, was exceptional.

First and foremost, the quality of the iPad case exceeded my expectations. The materials used are durable, providing excellent protection for my device, while the design is modern and eye-catching. It fits my iPad perfectly, and all the necessary ports and buttons are easily accessible.

What impressed me the most was the seamless ordering process and the prompt delivery. The website was user-friendly, making it effortless to find the specific case I wanted. Placing the order was a breeze, and I received regular updates on the shipping progress. The package arrived securely and within the estimated timeframe, ensuring a hassle-free experience.

I appreciate Moderno Collections' attention to detail and their commitment to customer satisfaction. The case was carefully packaged with care instructions included. It's evident that they take pride in their products and want to ensure that customers have a positive experience.

Overall, I highly recommend Moderno Collections for anyone in search of a stylish and high-quality iPad case. Their exceptional product range, user-friendly website, and top-notch customer service make them a standout choice. I'm thrilled with my purchase and wouldn't hesitate to shop with them again in the future.

Date of experience: May 18, 2023
Washington
1 review
2 helpful votes
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Run around
December 17, 2020

I just have to wonder how honest they are. I ordered two iPad cases, still haven't received them. They say the have been in transit for 3 weeks, come on.
To anyone reading this, shop elsewhere.

Date of experience: December 17, 2020
California
2 reviews
3 helpful votes
Follow Richard M.
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Reached out to Monderno Collections to replace or refund our purchase of iPad leather cover -- cover is trimmed with cheap plastic - that quickly fails
Requested a replacement - Monderno refused - but did offer an "discount" on furture purchases. Filed a dispute with our credit card
Avoid Monderno and save yourselve a headache

Richard 12/08/2020

Date of experience: December 8, 2020
Texas
2 reviews
0 helpful votes
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I purchased the iPhone charging stand and when it arrived it did not work. The replacement only lasted 1 month and now Moderno will not refund me as it is more than 30 days since initial purchase. DO NOT BUT FROM THIS COMPANY.

Date of experience: April 6, 2022
Netherlands
3 reviews
1 helpful vote
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The order was processed and sent very quickly, we are satisfied, thank you very much.
Everything is great and on time!

Date of experience: July 20, 2022
Canada
1 review
0 helpful votes
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Fraud! Beware
March 17, 2021

I received the item but unfortunately its not an ipad case its a cheap PLASTIC case... and no contact number. I sent email no anwer at all... charge me expensive... plus taxe

Date of experience: March 17, 2021
South Africa
2 reviews
0 helpful votes
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I recommend to all
July 22, 2022

Service, maintenance, quality of work and attitude to the customer at the highest level. I recommend to all

Date of experience: July 22, 2022
Colorado
1 review
0 helpful votes
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Excellent Product
July 2, 2022

IPad Pro 11" (2020)
Great product, great price and GREAT customer service! Couldn't be more satisfied with this purchase.

Date of experience: June 30, 2022
Germany
1 review
0 helpful votes
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Took 3 weeks to Germany. That's ok. IPhone 13 Mini and AirPods Pro are charging fast. But my AppleWatch 7 don't. With 3 Watt it doesn't work.

Date of experience: January 4, 2022
Georgia
2 reviews
2 helpful votes
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No problems.
June 19, 2021

No problems. Items received in 7 days. It was packaged well and communication was good. All okay, no issues with the sevice

Date of experience: June 19, 2021
Michigan
1 review
2 helpful votes
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Order for iPhone case
January 15, 2021

This site is a scammer. I ordered two iPhone cases on December 31st and they got the money but never shipped my merchandise
Be careful

Date of experience: January 15, 2021

Overview

Moderno Collections has a rating of 1.9 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Moderno Collections most frequently mention customer service, ipad case and next purchase. Moderno Collections ranks 191st among Mobile Accessories sites.

service
23
value
23
shipping
22
returns
18
quality
19

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2,952 reviews