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How easy is it to get a hold of customer service at Moderno Collections?

asked by Daniel A. on 12/11/20

3 Answers

They don't give you anything but an automated response- I tried politely 3x, and pretty firm in my 4th. We'll see what happens now since I filed a complaint with the Federal Trades Commission and the Better Business Bureau.

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Extremely slow and when they do, they don't answer your questions, they send an email saying they shipped something and you just have to wait over a month to see if something actually shows up.

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They don't respond till the item is outside their return policy deadline.

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