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MobileUnlocks

Overview

MobileUnlocks has a rating of 4.4 stars from 2,524 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

service
603
value
123
shipping
85
returns
97
quality
2,203
This company responds to reviews on average within 5 days

Instant Feedback

8,392 reviews
How would you rate MobileUnlocks?
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Kuwait
1 review
1 helpful vote
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They scammed me with up to 80$
October 9, 2023

This a scam website they let me to pay 15$ to check if my router is unlockable or not and they said its unlockable. Then they forced me to pay 65$ to unlock, after i paid to them THE SAID ITS A HARD LOCKED NOT UBLE TO UNLOCK IT! WTF! And your money IS NOT REFUNDABLE!
They are a REAL thieves.

Date of experience: October 9, 2023
Netherlands
1 review
0 helpful votes
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Con! Scam Scumbags
June 28, 2024

They'll ask for a payment that does nothing and then charge 3 times more then the initial payment! Con Con Con CON CON SCUM SCUM

Date of experience: June 28, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hello,

Thank you for taking the time to leave a review. I understand your frustration regarding the payment process. I want to clarify that all costs and charges are clearly outlined on the checkout page before confirming your order. This includes an Eligibility Check followed by an Unlocking Payment.

We believe in transparency and provide detailed information so our customers can make informed decisions. If your status is awaiting payment, I encourage you to continue the process for the successful unlocking of your device.

If you have further questions or specific concerns, please use the Live Support feature on your tracking page. Since I don't have your IMEI or reference number, this will allow us to assist you more effectively.

Thank you for your understanding.

Best regards,
Charlotte

California
1 review
0 helpful votes
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Very good service
June 28, 2024

Awesome service quick and responsive, recommend this to other who are experiencing the same issue

Date of experience: June 28, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Manish Mirko Kanhye,

Thank you so much for your positive feedback! We’re thrilled to hear you had a quick and responsive experience with our service. If there's anything else you need or if you have any further questions, please don’t hesitate to reach out. Our aim is to ensure you have the best experience possible.

Best regards,
Charlotte

Pennsylvania
1 review
0 helpful votes
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Easy unlock
April 5, 2024

It was an easy process…follow the provided steps and within a few hours or a few days you will have full sim access!

Date of experience: April 5, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Tyrone,

Thank you for leaving a review! It's fantastic to hear you found the process of unlocking your iPhone 14 easy and straightforward. We always strive to provide efficient service, so knowing that you now have full SIM access is incredibly rewarding for us. Should you have any more devices to unlock in the future or need further assistance, remember we're here to help!

Enjoy your newly unlocked phone freedom!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Samsung s7
June 23, 2024

Code worked. Needed it whilst working abroad and needed to use a local sim

Date of experience: June 23, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Dear Mr. Mubarek,

Thank you for your positive review! I'm thrilled to hear that the code worked and you can now use your local SIM while abroad. We strive to provide services that meet our customers' needs efficiently, so it's great to know we came recommended by your friend.

If you have any further questions or need additional assistance, please feel free to reach out. We're here to help ensure your experience remains smooth and satisfactory.

Safe travels and best regards,

Charlotte

GB
1 review
0 helpful votes
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Great
October 26, 2024

Great great great great great. Great great great great grea

Date of experience: October 26, 2024
GB
2 reviews
0 helpful votes
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Very good
May 11, 2024

It is a very pleasant experience it is a pleasant experience to collaborate with this company because it is super good I recommend it

Date of experience: May 11, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Dear Ramona Tipau,

We're thrilled to hear that you've enjoyed your experience with us and we appreciate your hearty recommendation! If there's anything more we can do to assist you or enhance your experience further, please let us know. We're always here to help and look forward to serving you again in the future.

Warm regards,
Charlotte

Honduras
1 review
0 helpful votes
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Excelente servicio
July 15, 2024

Excelente servicio de desbloqueo. Soy de Honduras y acabo de desbloquear un iPhone 13 pro máx, con el miedo de ser estafado y perder mi dinero, pero todo lo contrario fue super rápido todo en 10 minutos ya tenía desbloqueado mi iPhone gracias a ustedes!

Date of experience: July 15, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hola Josue Bueso, ¡Muchas gracias por tus amables palabras! Estamos encantados de saber que tuvo una experiencia perfecta al desbloquear su iPhone 13 Pro Max con nosotros. 😄 Nuestro objetivo siempre es brindar un servicio rápido y eficiente, y es maravilloso saber que podemos aliviar sus preocupaciones sobre ser estafado. Si tiene más dispositivos para desbloquear en el futuro o necesita más ayuda, no dude en comunicarse. ¡Disfruta de tu iPhone recién desbloqueado! Saludos cordiales, Carlota

Nevada
1 review
0 helpful votes
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Fast and easy unlocking
June 27, 2024

Took 3 days to get my phone unlocked. I had read bad reviews but this is the real deal.

Date of experience: June 27, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Jose Martinez,

Thank you for taking the time to leave us a review. I'm glad to hear that despite some initial concerns, you found our service to be effective and that your Galaxy S22 Ultra 5G from AT&T USA is successfully unlocked now.

If you have any further questions or need any assistance, feel free to reach out. We'd love the opportunity to turn your experience into an even more positive one!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Unlocking phone
June 27, 2024

Amazing service and done so quickly would 100% recommend 😊

Date of experience: June 27, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Victoria,

Thanks for your wonderful feedback! We're thrilled to hear that you had a great experience with our service and that everything went smoothly. 😊

If you ever need assistance in the future or have any questions about your unlock, don't hesitate to reach out. Enjoy your unlocked Huawei P30 lite!

Best regards,
Charlotte

Washington
2 reviews
2 helpful votes
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Horrible a waste of time. Not worth it. Seems like a scam. Don't trust your sight or anything you have to say

Date of experience: February 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Latasha Wilson,

I'm truly sorry to hear about your unsatisfactory experience with the unlocking process for your Galaxy A53 5G. I understand that it can be frustrating, especially when things do not go as anticipated. In reviewing your order status, it seems that your phone has been reported as not unlocked and we are awaiting your feedback.

We do our best to outline all potential costs at the checkout page, which includes an Eligibility Check followed by an Unlocking Payment. Since your device did not prompt for an unlocking code, it appears that a standard code unlock won't be possible, and a Remote USB Unlock service may be necessary to proceed.

I realize this isn't the news you wanted, but we are committed to helping you use your preferred phone. I encourage you to continue the process and utilize the codes provided, or consider the Remote USB Unlock service which is designed to work with your device type. This additional step might be the solution needed to unlock your phone.

Should you encounter any issues with the Remote USB service, our refund policy ensures you can receive a refund if the service doesn't work or is incompatible. Despite the difficulties, I'd like the opportunity to turn this experience around for you and ensure your old phone is unlocked and ready for use. Please don't hesitate to contact us with the outcome or if you require further assistance.

Kind regards,
Charlotte

Spain
1 review
0 helpful votes
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It was so easy and that's important
June 4, 2024

I was a bit worried about using an online phone lock company but it was very safe, fast, and easy

Date of experience: June 4, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi C Stokes,

Thank you for your review! We're delighted to hear that you found the service safe, fast, and easy to use.

If you have any other devices to unlock in the future, we are here to help make the process just as smooth. Enjoy your newly unlocked phone!

Best regards,
Charlotte

Georgia
1 review
0 helpful votes
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Great service
May 27, 2024
Updated review

Had a new Xfinity moto,no service for Xfinity,had mobile unlocks in lock for Verizon,works great and fast service

Date of experience: May 27, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hello Tony,

Thank you for your feedback and for choosing MobileUnlocks! We're thrilled to hear that your Verizon unlock experience went smoothly and you found our service to be fast and reliable.

Since your order status shows "Unlock Complete," you should be able to use your Motorola Moto G 5G 2022 with any compatible network. Please enter the provided unlocking code "19512457" when prompted by inserting a non-Xfinity SIM card.

If your phone does not prompt for an unlocking code, you will need to use our Remote USB Unlock service at an additional fee for successful unlocking.

We appreciate your trust and are here to assist you further if needed.

Best regards,
Charlotte


Easy yes sir
November 27, 2023
Previous review

Easy yes sir

Date of experience: November 27, 2023
Maine
1 review
0 helpful votes
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Great service
April 15, 2024

My Phone was unlocked sooner than I expected fantastic company and mine had to be donw with a USB connect the tech was very polite and it all went very smoothly.

Date of experience: April 15, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Tony,

Thank you so much for your positive feedback! We're thrilled to hear that your Galaxy S23 Ultra unlock was completed smoothly and ahead of schedule. It's fantastic that you had a great experience with our technician during your Remote USB Unlock process. We pride ourselves on providing excellent service, and it's always rewarding to hear from satisfied customers like you.

If you need any further assistance or have any more queries, feel free to reach out. Enjoy your newly unlocked device!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Good Service
April 26, 2024

Easy site to use good prices
Available updates a list of different models and services
Recommended service

Date of experience: April 24, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Wayne,

Thank you for taking the time to leave a review! We're thrilled to hear you found our site user-friendly and our services well-recommended. Your positive feedback on the service, value, and the extensive range of models and services we offer means the world to us.

If there's anything further you need help with regarding your mobile unlock needs, please don't hesitate to reach out. Looking forward to assisting you again in the future!

Best wishes,
Charlotte

Michigan
1 review
0 helpful votes
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Scam
May 14, 2023

I paid one price then it says I have to pay another price. The no full disclosure upfront how much it really cost. And you can't get a refund back.

Date of experience: April 14, 2023
GB
1 review
0 helpful votes
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Unlock of gift phone
June 25, 2024

Had to wait a while but mission accomplished and up and running

Date of experience: June 25, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi P Mitchell,

Thank you for your patience and for choosing our service! I'm thrilled to hear that your Samsung Galaxy A8 (2018) is now unlocked and up and running.

If you have any other questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

Best regards,

Charlotte

GB
1 review
0 helpful votes
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Very impressed
April 17, 2024

Very satisfied with service
Quick reliable and on time as stated

Will recommend to anyone needing unlock codes
Will be using in future

Date of experience: April 17, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Michael Sneddon,

Thank you for your wonderful feedback! We're thrilled to know you're satisfied with our service and found it quick and reliable. Your recommendation is greatly appreciated, and we look forward to serving you again in the future. Should you need any further assistance, feel free to reach out.

Best regards,
Charlotte
Customer Review Service Agent

GB
1 review
0 helpful votes
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Phone Upgrade.
May 10, 2024

Using this unlock service was very easy and instructions clear. I would happily use MobileUnlocks again.

Date of experience: May 10, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello George,

Thank you for taking the time to share your positive experience with MobileUnlocks! We're delighted to hear that you found our service easy to use and the instructions clear. Should you need any further assistance in the future or decide to unlock another device, we'll be more than happy to help you again.

Warm regards,
Charlotte

GB
1 review
0 helpful votes
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Good review
June 19, 2024

Fine to my view. I can call with the phone but not browse with it

Date of experience: June 19, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hello Ayodele,

I'm glad to hear that your Nokia Lumia 635 can make calls now that it has been unlocked! It seems like you're having trouble with browsing. This could be due to the mobile data settings.

Here's what you can do:
1. Ensure your phone has mobile data turned on.
2. Check if the APN (Access Point Name) settings are correctly configured for your network. You can find the APN settings on your phone under Settings > Mobile + SIM > SIM settings > Add internet APN.

Usually, EE UK’s APN settings are as follows:
- **APN**: everywhere
- **Username**: eesecure
- **Password**: secure
- **MMS Proxy**/MMS port: Leave it blank

After entering these details, save the settings and restart your phone.

Give it a try, and you should be able to browse the internet. If you continue to face issues, please let me know, and I can assist you further.

Best regards,
Charlotte