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MobileUnlocksReviews 2,618

4.4
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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 4.4 stars from 2,618 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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8,297 reviews
Puerto Rico
1 review
0 helpful votes
Follow Erin E.
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Unlocked 8plus
August 9, 2024

Amazing and easy experience.
Only took about 2 days and we were updated the whole time.

Date of experience: August 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Erin,

Thank you so much for your wonderful review! We're delighted to hear that your experience was amazing and easy, and that you appreciated the updates throughout the process. It's great to know you chose us based on positive feedback!

If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
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Yes, it's real, it works
August 9, 2024

After buying an "unlocked" iphone11 that clearly wasn't when I received it, I thought all was lost and being the most sceptical person ever I took a punt on MobileUnlocks. Literally, within 20 mins it's now unlocked and accepting my old SIM.
I couldn't be happier. Let me say this one more time - this is not a scam.

Date of experience: August 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Guy Pearson,

Thank you for your wonderful review! We’re thrilled to hear that your iPhone 11 is now unlocked and you're back in action with your old SIM. Your trust in us means a lot, and we are rooting for you as a satisfied customer!

If you have any questions or need further assistance in the future, please feel free to reach out. We’re here to help!

Best regards,
Charlotte

New York
1 review
0 helpful votes
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Eficiencia y confiabilidad
August 9, 2024

Excelente servicio, confiable; todo fue claro y super rapido. Liberaron mi iphone 13 que ni la misma compañia de tmobile pudo hacerlo. Ellos hicieron todo lo posible para resolver. Gracias! Muy agradecido

Date of experience: August 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola José, ¡muchas gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia tan positiva con nosotros y que pudimos desbloquear tu iPhone 13 cuando T-Mobile no pudo. Es genial saber que nuestro servicio y comunicación clara cumplieron con tus expectativas. Si tienes más preguntas o necesitas ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Agradecemos tu confianza en nosotros! Saludos, Charlotte

Philippines
1 review
0 helpful votes
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Quick and easy unlocking
August 9, 2024

After spending three days unsuccessfully trying to find a service here in the Philippines to unlock my mobile from the UK, I was on the verge of giving up. Thanks to my wife she found MobileUnlocks via a search engine, and whilst it was a little more costly than the prices quoted in Philippines, I decided to take the chance that it would work.
Thankfully I had nothing to be concerned about. The process was intuitively easy to follow and worked successfully. After an initial evaluation to determine if my phone was stolen, still under contract, correct network etc, I paid the fee and the whole thing from start to finish took around 20 minutes. I rebooted my now unlocked phone, inserted my Philippine SIM and everything works perfectly

Date of experience: August 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Colin Fountain,

Thank you so much for sharing your positive experience! We're thrilled to hear that you found our unlocking service easy to use and that your phone is now working perfectly with your Philippine SIM. It's great to know that despite some initial concerns, you decided to give us a try and were satisfied with the results. If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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Great service
August 9, 2024

After searching on line for a site to unlock an old Samsung phone I decided to choose MobileUnlocks. I can honestly say I was not disappointed. The instructions were clear and easy to follow and the phone was unlocked within a few hours and ready to use.

Date of experience: August 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Brian,

Thank you for sharing your experience with MobileUnlocks! I'm thrilled to hear that you found our instructions clear and that your phone was unlocked so quickly. Your satisfaction means a lot to us!

If you have any further questions or need assistance with your Samsung Galaxy S9, feel free to reach out. We're here to help!

Best,
Charlotte

Australia
1 review
0 helpful votes
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Took some time, but the unlock codes arrived. Great service

Date of experience: August 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Michael Tesoriero,

Thank you for your feedback! We truly appreciate your patience while waiting for your unlock codes. It's great to hear that you're happy with the service!

If you have any questions while using the codes for your Samsung Galaxy S10 (NCK=2708050802869750, MCK=1846419137380390), please don't hesitate to reach out. We’re here to help ensure everything goes smoothly!

Thanks again for choosing MobileUnlocks!

Best,
Charlotte

India
1 review
0 helpful votes
Follow Ramachandran H.
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Super Seamless User Experience
August 8, 2024

A very user centric process that takes hardly any time from the user for unlocking their carrier locked phone. Highly recommend this for anyone who is looking for 5star service with prompt updates through the unlock process.

Date of experience: August 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Ramachandran,

Thank you so much for your kind words! We’re thrilled to hear that you found our process user-friendly and prompt. It’s great to know you felt confident in your decision to choose us for unlocking your iPhone 13. If you have any further questions or need assistance as you continue the process, feel free to reach out. We're here to help!

Best regards,
Charlotte

Canada
1 review
0 helpful votes
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Tarde pero perfecto trabajo
August 8, 2024

Tienen diferentes maneras de desbloqueo que aunque toman tiempo, son seguras y las mas confiables

Date of experience: August 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Guillermo, ¡Gracias por tu comentario! Me alegra saber que un amigo te recomendó nuestro proceso de desbloqueo y que satisface tus necesidades para desbloquear tu Samsung Galaxy A54. Veo que el estado de tu pedido es "Desbloqueo completo", lo que significa que el desbloqueo se realizó correctamente. Ahora puedes usar el código de desbloqueo proporcionado "03446921" para completar el proceso en tu dispositivo. Si necesitas ayuda o tienes preguntas sobre cómo ingresar el código, no dudes en comunicarte con nosotros. ¡Gracias por elegir MobileUnlocks y esperamos que disfrutes usando tu teléfono desbloqueado! Saludos, Charlotte

Jordan
1 review
0 helpful votes
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Unlock code doesn't work
August 8, 2024

The unlock code you guys send it doesn't work
The message it said incorrect, not work lock code entered

Date of experience: August 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Rafat,

I’m really sorry to hear that you're having trouble with the unlock codes for your Samsung Galaxy S20 5G. Since your order status is "Unlock Complete" and you've received the codes (NCK=6272938581902475, MCK=0648174152574249), please double-check that you’ve entered them correctly, as even a small error can cause issues.

If you encounter an "incorrect" message again, please make sure that the phone is indeed asking for an unlock code with an incompatible SIM in place. If you continue to have problems, don't hesitate to reach out; I'm here to help!

Thanks for your patience, and I hope we can get this resolved for you soon!

Best,
Charlotte

GB
1 review
0 helpful votes
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Successful Unlock
August 8, 2024

Relatively seamless experience. Took a few days to unlock the phone and was able to use the link in the order confirmation emails I received to check on the status and progress of the unlock. Would I recommend MobileUnlocks to others? Yes, definitely.

Date of experience: August 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mr. Stapenhill,

Thank you for your positive feedback! We're thrilled to hear you had a relatively seamless experience with us. It's great that you found the order confirmation emails helpful for tracking your unlock status!

If you have any further questions or need assistance, feel free to reach out. We appreciate your trust in MobileUnlocks and your willingness to recommend us to others!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Pleased with the unlock thank you!
August 8, 2024

It did take a while but they got it done I am very pleased as couldn't get it done through the network

Date of experience: August 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Emily,

Thank you so much for your kind words! We're thrilled to hear that you were pleased with the unlocking of your iPhone X. We understand that the process can sometimes take a bit longer than expected, but we appreciate your patience. It’s great to know that you found us through your search and decided to give us a try based on our feedback.

If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone!

Best regards,
Charlotte

California
1 review
0 helpful votes
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Best decision i made
August 8, 2024

The service was good and the speed was ok they delivered and the code was on target i would choose them everytime.

Date of experience: August 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Garson,

Thank you so much for sharing your positive experience! We're thrilled to hear that the service met your expectations and that the code worked perfectly for your Samsung S10+. Your feedback not only supports our commitment to quality but also helps others in choosing us.

If you have any future unlocking needs, don’t hesitate to reach out. We’re here to help!

Best regards,
Charlotte

Texas
1 review
0 helpful votes
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Lo recomiendo % garantizado un servicio excelente y muy compete todo el equipo

Date of experience: August 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola José, ¡muchas gracias por tus comentarios positivos! Estamos encantados de saber que tuvo una excelente experiencia con nuestro servicio. Nuestro equipo trabaja arduamente para garantizar la satisfacción del cliente y su recomendación significa mucho para nosotros. Si tiene más preguntas o necesita ayuda con el proceso de desbloqueo de su iPhone 13 Pro Max, no dude en comunicarse con nosotros. ¡Estamos aquí para ayudar! Mejor, charlotte

Georgia
1 review
0 helpful votes
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Very fast
August 8, 2024

They unlocked my phone very fast! I really had no idea it would work.

Date of experience: August 8, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Brittany!

Thank you so much for your kind words! We're thrilled to hear that your unlocking experience went smoothly and quickly. We always aim to provide the best service possible, so it’s wonderful to know that we met your expectations. If you need any further assistance or have any questions, feel free to reach out. Enjoy your unlocked iPhone 15 Pro Max!

Best,
Charlotte

California
1 review
0 helpful votes
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Miss-sold.
August 7, 2024

I purchased a FTP unlock, and was pleased initially with the speed my order was processed. However, once my order was complete it became a network unlock, and I was told they didn't do FTP unlocking (even though that is what was on my order).

I am sure my network codes work, but I am unable to use them. I am more furious that I was not given any compensation despite being clearly miss-sold.

Date of experience: August 7, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear D S G Underwood,

Thank you for your feedback. I’m glad to hear your order was processed quickly! It sounds like there may have been some confusion regarding the FTP unlock you intended to purchase. Our services do focus on network unlocking for devices like your Galaxy Tab A8 10.5, which requires an eligibility check and an unlocking payment, both of which you’ve made.

Since your order status is "Unlock Complete," it appears you've received the unlock codes that are necessary for your device. If you're having difficulty using those codes, I recommend following the instructions in the email provided or checking that your device is requesting the unlock code correctly.

I understand this situation can be frustrating, and I'm here to assist in any way to ensure you can get your tablet unlocked. Please let me know how else I can help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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IPhone unlock
August 7, 2024

So easy and straight forward and all done within a hour

Date of experience: August 7, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi George,

Thank you so much for your feedback! I'm glad to hear that the unlocking process was easy and quick for you. It’s great to know we could assist you effectively with your iPhone 12 Pro.

If you have any further questions or need assistance with using your unlocked phone, feel free to reach out. We're here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
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Great service
August 7, 2024

Great service fast efficient and effortless would certainly recommend

Date of experience: August 7, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Brett,

Thank you so much for your kind words! We're thrilled to hear you found our service fast and efficient. Your recommendation means a lot to us. If you have any questions or need assistance in the future, feel free to reach out. Enjoy using your unlocked iPhone 6 Plus!

Best regards,
Charlotte

California
1 review
0 helpful votes
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Easy process
August 7, 2024

Nice and easy process and clear instructions pricing was strange to stages but end result was good

Date of experience: August 7, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Alexis,

Thank you for sharing your experience, and I'm glad to hear that you found the process nice and easy! I understand that the two-stage payment process might feel unusual at first, but it helps us ensure everything runs smoothly for your unlock. Since your Galaxy S21 5G is now unlocked, you're all set to use your device with any network.

If you have any further questions or need assistance, don’t hesitate to reach out. Happy connecting!

Best,
Charlotte

GB
1 review
0 helpful votes
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Super Speedy Unlock
August 6, 2024

I had bought a 2nd hand iPhone XR not realising it was locked to EE. I had done a search on Google and it suggested we had to contact EE to get an unlock and it may take a few days. I then searched on EE unlocks and mobile unlocks came up. I'm usually sceptical of 3rd party work rounds but on this occasion I was convinced by the 13,000 Trust Pilot reviews and gave it a go. I paid £11.99 for a remote assessment just by providing the IMIE code which entering the 15 digit number was the hardest bit! It took about 10 mins to pass the assessment. I then paid £26.99 to get the code. The onscreen progress checker tells you realtime what's happening. About 25 minutes later I got confirmation to insert my Vodafone SIM and connect to WiFi. Hey presto job done and phone is unlocked and working 100%.

Overall a great easy to use good value for money service. Does exactly what it says on the tin 😊.

Date of experience: August 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi John Allen,

Thank you so much for your wonderful review! We're thrilled to hear that your unlocking experience with us was smooth and effective. It's great to know that the progress checker kept you updated and that you were able to quickly get your iPhone XR working with your Vodafone SIM.

We appreciate your trust in us and your understanding of the process! If you ever need to unlock another device or have any questions, feel free to reach out. Enjoy your unlocked phone!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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SIM card unlocked
August 6, 2024

Easy to use and great service it only took about ten minutes to get the unlocked code would recommend

Date of experience: August 6, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mark,

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience and found our service quick and effective. It's great to know that our good reviews helped you choose us!

If you have any further questions or need assistance with anything else, feel free to reach out. Happy unlocking!

Best wishes,
Charlotte