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MobileUnlocksReviews 2,618

4.4
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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 4.4 stars from 2,618 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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2,222
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8,297 reviews
Canada
1 review
0 helpful votes
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Unlocks
August 20, 2024

I needed an old phone unlocked and this was fast and convenient

Date of experience: August 20, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Joker Smith,

Thank you for your feedback! We're glad to hear that you found our service fast and convenient for unlocking your Samsung Galaxy Core LTE G386W. It's great to see that our efforts to provide quick unlocks meet your needs. If you have any further questions or if there's anything else we can assist you with as you use your unlocked phone, feel free to reach out!

Best regards,
Charlotte

Puerto Rico
1 review
0 helpful votes
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Excelente servicio
August 20, 2024

Son eficaces y rapidos le doy un 100%resuelven rapido y sin problemas

Date of experience: August 20, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola María, ¡muchas gracias por tu maravillosa reseña! Nos complace saber que consideraste que nuestro servicio fue eficiente y rápido. Nos comprometemos a brindar la mejor experiencia y tus comentarios significan mucho para nosotros. Veo que el estado de tu pedido es "Desbloqueo completo" y ahora deberías estar listo para usar los códigos de desbloqueo proporcionados para tu Galaxy S22 Ultra 5G. Si tienes alguna pregunta sobre el proceso de desbloqueo o necesitas más ayuda, no dudes en comunicarte con nosotros. ¡Gracias nuevamente por elegirnos y feliz desbloqueo! Saludos, Charlotte

AG
1 review
0 helpful votes
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The service was excellent
August 20, 2024

The experience was great. I cannot believe how easy that was to do. I will honestly recommend your services to others.

Date of experience: August 20, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Bryan Isaacs,

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience unlocking your Samsung Galaxy S9 was smooth and straightforward. We're always here to help, and your recommendation means a lot to us!

If you have any questions in the future or need assistance, don’t hesitate to reach out. We appreciate your trust in our services!

Best,
Charlotte

Mexico
1 review
0 helpful votes
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Desbloqueo de red sencillo
August 20, 2024

Fue muy fácil hacer el pedido del desbloqueo de red los pasos son muy sencillos y fáciles de entender,

Date of experience: August 20, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Nestor, ¡gracias por tu reseña! Me alegra saber que el proceso de pedido te resultó fácil y sencillo. Siempre es bueno saber que nuestros clientes aprecian la simplicidad de nuestro servicio. Dado que el estado de tu pedido es "Desbloqueo completo" y has recibido tu código de desbloqueo "2483873312546721", deberías poder desbloquear tu LG X Power2 correctamente. Si tienes alguna pregunta sobre el uso del código o tienes algún problema, no dudes en comunicarte con nosotros para recibir ayuda. ¡Estamos aquí para ayudarte! Gracias nuevamente por elegirnos para desbloquear tu teléfono. ¡Saludos!

Pennsylvania
1 review
0 helpful votes
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Desbloque mi teléfono
August 20, 2024

Muy buena rápido y súper sencillo y la verdad que me funcionó de una ver a instante que se terminó el desbloqueo estoy demasiado satisfecho

Date of experience: August 20, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Andioris Barrera, ¡muchas gracias por tus comentarios positivos! Nos alegra saber que el proceso de desbloqueo de tu iPhone 13 Pro fue rápido, sencillo y eficaz. Es genial saber que nos consideras confiables y que aprecias nuestros precios. Si tienes más preguntas o necesitas más ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Disfruta de tu teléfono desbloqueado! Saludos, Charlotte

Pennsylvania
1 review
0 helpful votes
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A happy customer.
August 20, 2024

At first I hated the fact that I had to pay $28 just to pre qualify then pay $101 to complete the transaction that was surprisingly caught me off guard but it actually mentioned that in the terms and conditions. It's just to expensive. However it was a 72 hour wait upon paying for the code and I patiently waited and I was extremely happy with the results.

Date of experience: August 20, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Derrick,

Thank you for sharing your thoughts! I understand that the dual payment requirement can feel a bit overwhelming at first. As you mentioned, these costs are outlined in our terms and conditions, and they're there to help ensure a smooth unlocking process for your Samsung Galaxy S24 Ultra.

I’m thrilled to hear that you were happy with the quick results and our communication! Your feedback is invaluable, and we’re here to assist you. If you have any further questions or need more help, please don't hesitate to reach out.

Thank you for choosing us!

Best regards,
Charlotte

Mexico
1 review
0 helpful votes
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Un excelente servicio
August 20, 2024

Me siento satisfecho por su trabajo y es una página muy segura

Date of experience: August 20, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hola Joaquín, ¡muchas gracias por tus amables palabras! Realmente apreciamos tu confianza en nosotros y estamos encantados de saber que tu Galaxy A14 5G se ha desbloqueado con éxito. Si alguna vez necesitas nuestra ayuda nuevamente o tienes alguna pregunta, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! ¡Te deseamos todo lo mejor con tu teléfono recién desbloqueado! Saludos, Charlotte

GB
1 review
0 helpful votes
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Service worked well
August 19, 2024

A little slower than expected but got there in the end. All Sorted.

Date of experience: August 19, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Ben,

Thank you for your review! I'm so glad to hear that everything is sorted out, even if it took a little longer than expected. We appreciate your patience throughout the process.

If you need any further assistance with your unlock or have questions, feel free to reach out. We're here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
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Excellent Service
August 19, 2024

Extremely pleased with the service that MobileUnlocks offered. Was very sceptical at first but it is a well trusted site. I had to wait for more than 24 hours for it to unlock my phone but it showed you the progress on the way.
Highly recommend and would tell my friends about it if they needed to unlock their phone.
Thank you for a great service

Date of experience: August 19, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Mrs. Jepson,

Thank you so much for your positive review! We're thrilled to hear that you had a great experience with our service. We always strive to keep our customers updated throughout the unlocking process, and it's wonderful to know that this put your mind at ease.

If you ever have further questions about the unlocking process or need assistance with anything else, don’t hesitate to reach out. We're here to help!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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Quick Service.
August 19, 2024

I had a very fast, easy, reliable service. The whole process was easy to follow due to the clear instructions and I was over the moon as I was able to provide my Mother with a good phone to ensure she was easily contactable. Very pleased indeed.

Date of experience: August 19, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi John,

Thank you so much for sharing your positive experience! We're thrilled to hear that you found our service fast and reliable, and that you could provide your mother with a good phone. It's wonderful to know that our clear instructions made the process easy for you.

If there's anything more we can assist you with or if you have any questions as you continue to use our service, please don’t hesitate to reach out. We're here to help!

Best wishes,
Charlotte

California
1 review
0 helpful votes
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Perfect
August 19, 2024

This service was so easy from start to finish! I wanted something that was easy to do from home for a an old phone we wanted unlocking for my daughter as a first phone. All I needed to do was give in the imei number and it was honestly done within the hour! Really easy and really impressed with this amazing service

Date of experience: August 19, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Serena,

Thank you so much for taking the time to share your experience with us! I'm thrilled to hear that you found the unlocking process easy and convenient, especially for your daughter’s first phone. We strive to make it as hassle-free as possible!

If you have any other questions or need further assistance, feel free to reach out. We're here to help!

Best wishes,
Charlotte

Austria
1 review
0 helpful votes
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Samsung S8 entsperrt
August 19, 2024

Bin sehr zufrieden, Codes haben sofort funktioniert

Date of experience: August 19, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hallo Markus, vielen Dank für deine positive Bewertung! Wir freuen uns sehr, dass die Codes bei dir sofort funktioniert haben. Deine Zufriedenheit hat für uns oberste Priorität und wir freuen uns, deine Erwartungen erfüllt zu haben. Wenn du noch mehr Feedback hast oder in Zukunft Hilfe benötigst, kannst du dich jederzeit an uns wenden. Viel Spaß mit deinem entsperrten Samsung Galaxy S8 und einen fantastischen Tag! Viele Grüße, Charlotte

GB
1 review
0 helpful votes
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Quick servoce
August 19, 2024

The service to do all their checks and to then get all rhe instructions unlock the phone was pretty quick!
The phone was locked with O2 and I needed to change network.
It was a very straightforward process. Instructions were clear and it was a simple transaction!

Date of experience: August 19, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Elaine,

Thank you so much for your wonderful feedback! We're thrilled to hear that the process was quick and straightforward for you, and it’s great to know that the instructions were clear. If you have any more questions or need further assistance, feel free to reach out.

Enjoy your unlocked Samsung Galaxy S20 5G and happy networking!

Best,
Charlotte

GB
1 review
0 helpful votes
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Unlocking a Samsung phone
August 19, 2024

I found the page on Google when trying to unlock my Samsung phone.
It was quick and easy to use and they were unable to unlock my phone very quickly.
Didn't need to do anything but give them the IMEI number and then they did the rest.
Everything went smoothly and I recieved and email when it had all done and the phone was unlocked

Date of experience: August 19, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Stacey,

Thank you so much for your positive feedback! I'm thrilled to hear that you found our service quick and easy; we strive to make the unlocking process as seamless as possible. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support and are here to help!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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So i was living out in America for 2 years upon returning to the UK i came back with my US phone which cost $1400 through AT&T contract even with $450 still left to go on the payment plan i didnt want to just leave it and buy a UK phone Mobile Unlocks successfully unlocked it even with payments remaining which i intend to still make but AT&T wouldnt unlock it for me untill it was all paid off Mobile Unlocks did by acquiring the codes directly from Samsung it took almost a week and £80 but it is well worth it than buying a new phone

Date of experience: August 18, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Allison,

Thank you so much for your kind words! We’re thrilled to hear that Mobile Unlocks was able to help you unlock your Galaxy S22 Ultra 5G, even with your previous AT&T payment obligations. It sounds like a significant relief for you!

It’s great to know that you found us through TrustPilot and that our service met your expectations. If you have any more questions or need further assistance, just let us know! Enjoy your unlocked phone!

Best regards,
Charlotte

Canada
1 review
0 helpful votes
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Too expensive and too long
August 18, 2024

Took over a week to get the unlock with many additional fees not advertised originally. Wouldn't use again. You can unlock your device by calling your phone company for free so you don't have to waste your time.

Date of experience: August 18, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Kaitlyn,

Thank you for sharing your feedback. I understand this process can feel frustrating. I want to reassure you that all costs are clearly outlined on the checkout page, and the two payments you made ($28.99 for the Eligibility Check and $42 for the Unlock) are standard for unlocking your device.

Since your order status shows "Unlock Complete," if your phone doesn’t prompt for an unlocking code, you may need to consider a Remote USB Unlock to successfully unlock it. If that’s the case, please let me know, and I can guide you through the next steps.

I truly appreciate your patience, and I'm here to help you unlock your Samsung Galaxy S7 successfully!

Best regards,
Charlotte

Maryland
1 review
0 helpful votes
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I'm so glad that my phone is finally unlocked. Now I can use it with all sim carriers, it has no restrictions on it.

Date of experience: August 18, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Nelson,

Thank you so much for your kind feedback! I’m thrilled to hear that your iPhone 14 Pro Max is now unlocked and ready to use with any SIM carrier. We truly appreciate your trust in us, especially so soon after discovering our services. Your willingness to recommend us means the world to our team!

If you have any future queries or need assistance, feel free to reach out. We’re here to help!

Best wishes,
Charlotte

Oregon
1 review
0 helpful votes
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In my case it was successful
August 18, 2024

First off, I'm not the one that will lie on a a review. When it told me it could take up to three days i was like "oh well there goes my $80" but about 30 hours later i got the email… it actually worked so i will say it is upfront about the time and it was successful so i give it a 5/5

Date of experience: August 18, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Angus,

Thank you so much for your kind review! We're thrilled to hear that the unlocking process for your iPhone 13 Pro was successful and that you found our service was straightforward. We appreciate you recognizing the transparency about the timing as well.

If you ever need assistance in the future or have questions about our services, don’t hesitate to reach out. Enjoy using your unlocked phone!

Best regards!

Brazil
1 review
0 helpful votes
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Achei no começo que seria algum tipo de golpe, tive bastante desconfiança, mas após conversar no chat com uma das atendentes, vi que poderia confiar e eles realmente resolveram meu problema de desbloqueio, primeiro foi um desconto de 14$ e dps um desconto de 50$

Date of experience: August 18, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Olá Pedro Henryque Soares De Oliveria, Obrigado por compartilhar sua experiência! Ficamos felizes em saber que você se sentiu tranquilo após conversar com nossa equipe e que conseguimos resolver seu problema de desbloqueio. Em relação aos pagamentos que você fez, os US$ 14,99 foram para a Verificação de Elegibilidade e os US$ 50 foram para o serviço de Desbloqueio Padrão. Todos os custos estão claramente detalhados em nossa página de checkout e agradecemos sua compreensão desse processo! Se você tiver mais perguntas ou precisar de ajuda com qualquer outra coisa, sinta-se à vontade para entrar em contato. Estamos aqui para ajudar! Atenciosamente, Charlotte

GB
1 review
0 helpful votes
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Great service
August 18, 2024

Wasnt sure at first, but took the plunge and wasnt disappointed

Date of experience: August 18, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi J Cobham,

Thank you for sharing your experience! We're thrilled to hear that you took the plunge and weren't disappointed with our service. We understand the urgency of needing to unlock your phone quickly, especially for a trip.

Regarding your current order status of "Reported as Not Unlocked, waiting customer feedback," we want to help you through this process. If you have any questions about the unlocking codes or need assistance, please feel free to reach out. We're here to ensure you have a positive experience and can use your HTC U11 as soon as possible!

Warm regards,
Charlotte