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MobileUnlocksReviews 2,618

4.4
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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 4.4 stars from 2,618 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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2,222
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8,297 reviews
Oregon
1 review
0 helpful votes
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Works fast
August 23, 2024

Easy too use! Love the convenience and was very satisfied

Date of experience: August 23, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Kurtis,

Thank you for taking the time to share your positive experience! We're thrilled to hear that you found our service convenient and easy to use. If there's anything specific you'd like to explore further or if you have any questions, feel free to reach out. We're here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
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Quick service
August 23, 2024

Very easy website to follow. Once details entered received sim unlock code within 10 minutes.
Quick and simple process, thanks for the service.

Date of experience: August 23, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Paul Goodwin,

Thank you so much for your positive feedback! We're thrilled to hear that you found our website easy to navigate and that you received your unlock code so quickly. We're here to make the unlocking process as simple as possible, and it's great to know we succeeded for you.

If you have any further questions or need assistance as you unlock your Samsung Galaxy A40, feel free to reach out. We're always here to help!

Best,
Charlotte

Colombia
1 review
0 helpful votes
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Very good experience
August 23, 2024

I were in Colombia and I need a holafly plan, but my phone was locked. This services helps me to unlocked my phone.

Date of experience: August 23, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Alfredo,

Thank you for sharing your experience with us! I'm glad to hear that you chose our service based on positive reviews. Since you've made two payments ($14.99 for the Eligibility Check and $81 for the Standard Unlock), I want to reassure you that both charges were clearly outlined during checkout.

Your order status is currently "Unlock Complete," so it seems like your iPhone 12 is already unlocked! If you have any further questions about using it with your Holafly plan in Colombia, feel free to ask. We're here to help make sure you have a smooth experience!

Thank you for choosing us, and enjoy your travels!

Best,
Charlotte

Mexico
1 review
0 helpful votes
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100% seguro y muy buen servicio
August 23, 2024

Había llegado a pensar que no se podría desbloquear mi teléfono, pasaron varios días pero te dan la manera de ver cómo va el proceso algo que me gustó mucho. Te van informando
Y al final pasaron 5 días y listo!
Quedó desbloqueado

Muchas gracias!

Date of experience: August 23, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hola Sara, ¡muchas gracias por tus amables palabras! Nos alegra saber que tu iPhone 15 Pro Max ya está desbloqueado correctamente. Es genial saber que apreciaste las actualizaciones durante todo el proceso; ¡creemos que la comunicación es clave! Si necesitas nuestros servicios nuevamente en el futuro, estaremos aquí para ayudarte. ¡Disfruta de tu teléfono desbloqueado! Te deseamos lo mejor, Charlotte

Nigeria
1 review
0 helpful votes
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IPhone XR Att
August 23, 2024

Initially when I paid for unlock for iPhone 12pro max was rejected, I paid for another phone 7plus as rejected until used the credit to unlock iPhone XR which I was surprised after 5days that it unlock.well I will say they tried but it is very expensive. Let company built that reputation by refund customer money back to their card instead of credit ones profile which is a way of withholding money for long

Date of experience: August 23, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Ndudi,

Thank you for sharing your experience with us! I’m glad to hear that your iPhone XR unlock was successful after a few days. We truly appreciate your patience throughout the process.

I understand your concerns about the costs and the refund policy. The pricing for the services, including the $28.99 for the Eligibility Check and the $50.00 for the Standard Unlock, is clearly outlined at checkout. This helps ensure everyone knows the full procedure, which involves the eligibility check first, followed by the unlocking payment.

While I hear your feedback about the credit note system, it allows us to keep supporting our customers while ensuring we can deliver reliable services. If you have any further questions or need assistance, feel free to reach out!

Best regards!

Philippines
1 review
0 helpful votes
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Satisfied with MoblieUnlocks
August 23, 2024

I am completely satisfied with the service done with the unlocking of my iphone 13. True to their promise of having it unlocked after 4 days.

Date of experience: August 23, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Ma Hernando,

Thank you so much for your wonderful review! We're thrilled to hear that you’re satisfied with the unlocking service for your iPhone 13 and that we delivered on our promise. Your trust in us means a lot, and it's great to know our reputation helped you choose us!

If you ever need assistance or have more devices to unlock in the future, don't hesitate to reach out. We’re here to help!

Best regards!

Botswana
1 review
0 helpful votes
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IPhone 12 SimUnlock
August 23, 2024

I was a bit skeptical at the start. After making first payment and Mobile unlock emailed me, I was excited. When the checks were done and my phone was all clear, I made the 50 Dollar payment and I patiently waited! 3 days later, all was successful. No hustles! Well informed!

Date of experience: August 23, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Tshepo! 😊

Thank you so much for your kind words! We're thrilled to hear that your experience with us was smooth and that your iPhone 12 unlock was successful. It's great to know that you found the process well-informed and hassle-free. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy using your phone with your local SIM card!

Best regards!

North Carolina
1 review
0 helpful votes
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Delivering what they promise
August 23, 2024

MobileUnlocks deliver what they promise on time and their customer service is prompt. There are two payments: one to check that you're eligible and one for the service. That is important to avoid supporting stolen phones.

Date of experience: August 23, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Tracy Morris,

Thank you so much for your positive feedback! We're thrilled to hear that you found our service prompt and accurate. We appreciate your understanding of the two payment process: the eligibility check ensures your phone is legitimate before proceeding with the unlock, which is crucial.

If there’s anything else I can assist you with, feel free to reach out. Enjoy using your unlocked iPhone XR!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Excellent service. Highly recommend.
August 23, 2024

This service was extremely easy to use. Simple! It was fast and effortless. A real time saver and stress free experience.

Date of experience: August 23, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Elaine,

Thank you so much for your fantastic review! We're thrilled to hear that you found our service easy to use and stress-free. It's always our goal to provide a smooth experience, and it's great to know that our efforts are paying off.

If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!

Best regards,
Charlotte

Kenya
1 review
0 helpful votes
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Unlocking network provider
August 23, 2024

Just perfect at your comfort i love this keep up may God bless you perfect job

Date of experience: August 23, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Dennis,

Thank you so much for your wonderful review! I'm thrilled to hear that you found our service easy, effective, and reliable. Your satisfaction means a lot to us!

If you have any further questions or need assistance with unlocking your Samsung Galaxy S10, feel free to reach out. We’re here to help!

Wishing you a fantastic day!

Best,
Charlotte

California
1 review
0 helpful votes
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IT worked,
August 22, 2024

After 4 days waiting - that is 2 days after progress bar runs out, I got my code. Customer service chat reply slow, I got the reply more than 24 hours after I sent them. I already have my code when I received their reply. But it worked. Not cheap though.

Date of experience: August 22, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Yi Xiao,

Thank you for your feedback! I'm happy to hear that the unlocking code worked for your Samsung Galaxy S22 5G. We apologize for any delays you experienced with our customer service reply. We strive to respond promptly and will work on improving this aspect.

I understand that the process may seem lengthy and not the cheapest, but we aim to provide reliable solutions and transparent pricing at each step. If you have any further questions or need assistance, feel free to reach out!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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IPhone 11
August 22, 2024

Foarte buni și foarte rapid în mai puțin de 10 minute mi-a fost deblocat telefonul acum pot folosi telefonul meu în ori ce rețea din lume va mulțumesc

Date of experience: August 22, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Salut Radian Danila, Multumesc mult pentru cuvintele tale frumoase! Suntem încântați să aflăm că iPhone-ul tău 11 a fost deblocat rapid și că acum îl poți folosi în orice rețea. Este fantastic că ne-ați ales pentru acest serviciu și apreciem feedback-ul dumneavoastră cu privire la viteza și comoditatea aplicației online. Dacă aveți alte întrebări sau aveți nevoie de asistență în viitor, nu ezitați să contactați. Bucurați-vă de telefonul proaspăt deblocat! Salutări, Charlotte

GB
1 review
0 helpful votes
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Quick and easy
August 22, 2024

Fast and quick easy to follow and great customer service...

Date of experience: August 22, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Mr. Simpson,

Thank you for your positive feedback! We're thrilled to hear that you found our service fast and easy to follow.

If you have any questions about unlocking your Huawei P20 Pro or need assistance with the codes, don't hesitate to reach out. We're here to help you every step of the way!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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Was really quick and easy. My only problem was having to pay twice, when it should have been one payment.

Date of experience: August 22, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Orlando,

Thank you for your feedback! I'm glad to hear that the process was quick and easy for you. I understand your concern about making two payments. The first payment of £11.99 was for the Eligibility Check and the second payment of £26 was for the Unlocking Code. This setup helps ensure that everything is in place before unlocking, as detailed on the checkout page.

Now that the unlock is complete, you can use the provided code "6039181916179602" to unlock your Samsung Galaxy A20e. If you have any questions about the unlocking process or need assistance, feel free to reach out. We're here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
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Sneaky business practice
August 22, 2024

Firstly let be quite clear and honest, this company does unlock your phone, but it is not at all transparent and clear on how much it will cost you in the process, I am very cautious when purchasing anything on the internet and I managed to get caught out, call it advertising psychology or economical with the truth, I'll let you decide, The company advertises mobile unlocks FROM £7.99, but when you progress through their application pages it then informs you that the price has gone to £11.99, no big deal I thought an extra £4, maybe it depends on the model of phone that they have to unlock, so I agreed to the payment and sent the payment through, then as the unlocking process makes its progress I then find out that the first payment is purely an eligibility check!, you are then asked to send them a further £26.00 to carry on with the process! So if you decide to bail out now then you have obviously lost the £11.99 that you have just given them, so in a way this is a form of entrapment, not wanting to lose completely out I then felt I had no real other choice than to proceed, so made a second payment to unlock the phone. I find this sort of business acumen atrocious, very misleading and downright sneaky, they should at the very beginning be more transparent and CLEAR that to unlock a phone will realistically cost around the £30-40 mark. The company then sends you an email asking you to leave them a review which apparently will refund you £10, so I wont hold my breath, had I known that it would cost me this much, I would have driven to my local town centre and paid a shop to unlock it for £12-15.I certainly wont be recommending this company to colleagues.

Date of experience: August 22, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Mark,

Thank you for your feedback. I’m really sorry to hear you felt the unlocking process wasn’t as clear as it should have been. We strive to provide transparency, and I apologize for any frustration this may have caused.

To clarify, the costs are indeed outlined on the checkout page before you finalize your purchase, including the necessary Eligibility Check followed by the Unlock payment. These steps are standard for unlocking a device like your Samsung Galaxy S6, and I hope this helps explain the process a bit better.

If you're still having issues with unlocking, please check to see if your phone is asking for an unlock code. If it isn’t, a Remote USB unlock may be the next step for you, which does come with an additional fee.

Thank you again for sharing your experience, and I hope we can turn this around for you!

Best,
Charlotte

GB
1 review
0 helpful votes
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Spot on.
August 21, 2024

Does exactly what it says it does. Easy to use, service is quick and straightforward.

Date of experience: August 21, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi James,

Thank you for your positive feedback! We're thrilled to hear that you found our service easy to use and straightforward. If you have any further questions or need assistance with your Huawei P20 unlock, feel free to reach out. We're here to help!

Best,
Charlotte

El Salvador
1 review
0 helpful votes
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Demasiado bien la verdad cien por ciento legal y ayuda bastante me he quedado satisfecha con la ayuda para desbloquear mi teléfono

Date of experience: August 21, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hola Geometrydash345 Huezo Ramosc, ¡muchas gracias por tus comentarios positivos! Nos complace saber que nuestro servicio te resultó útil para desbloquear tu teléfono. Si tienes alguna pregunta o necesitas más ayuda con el proceso de desbloqueo, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Te deseamos lo mejor, Charlotte

GB
1 review
0 helpful votes
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IPhone 12 unlock
August 21, 2024

Excellent quick service & highly recommended, I needed to unlock my previous phone that was locked to a network & it was incredibly easy to do so. Highly recommend

Date of experience: August 21, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Darren,

Thank you so much for your kind words! We're thrilled to hear you found our service easy and effective for unlocking your previous phone. If you have any questions or need further assistance with your iPhone 12 unlocking from Vodafone, please don't hesitate to reach out. We're here to help!

Best wishes,
Charlotte

Pakistan
1 review
0 helpful votes
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I was very skeptical of the service especially when i was asked to pay 101 USD after the 15 USD payment to check the eligibility. However, i have received the unlock codes for my mobile and it is working properly for now. One thing I would like to say is that do connect with the team before you order as to avoid any unpleasent experience as the team is very cooperative.

Date of experience: August 21, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Zain,

Thank you for sharing your experience with us! We're thrilled to hear that you've successfully received the unlock codes and that your Samsung S23 is working properly now. We understand that the payment process can feel a bit overwhelming at first, but as you’ve seen, it helps ensure a smooth unlocking experience.

We appreciate your recommendation to connect with our team before ordering—communication is key! If you have any questions or further needs, don’t hesitate to reach out. We're here to help!

Thanks again for trusting us, and enjoy your unlocked phone!

Best,
Charlotte

GB
1 review
0 helpful votes
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Excellent and easy unlock
August 21, 2024

My son's phone was locked to a well known company.
We changed his provider and couldn't get his phone to work. Looked up mobileunlocks and within an hour had the relevant codes to unlock his phone. Quick and easy brilliant service.

Date of experience: August 21, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Christian,

Thank you for your feedback! I'm thrilled to hear that you found our service quick and easy for unlocking your son's phone. It's great to know that you chose MobileUnlocks for its professionalism and reasonable pricing. If you have any more questions or need assistance in the future, feel free to reach out. Enjoy the freedom of using your phone!

Best regards,
Charlotte