MobileUnlocks Reviews Summary
MobileUnlocks has a rating of 4.4 stars from 2,618 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.
Instant Feedback
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I recently used this service to unlock my EE-locked iPhone, and I have to say I was impressed with how smoothly everything went. The process was incredibly straightforward, with clear instructions provided throughout. I didn't encounter any difficulties, and the site was easy to navigate, even for someone who isn't particularly tech-savvy.
The speed of the service really stood out for me. My phone was unlocked within a few hours, which was faster than I expected. I was able to switch to a different network almost immediately, and everything worked perfectly.
Overall, I'm very satisfied with the service. It was quick, reliable, and worth the money. I would highly recommend this to anyone looking to unlock their phone without any hassle
Paid £11,99 to check if my phone could be unlock, then paid a further £26 to get it unlock
My phone never got unlocked and customer service never replied to my messages
Paid £37,99 for nothing, daylight robbery
Hi Jose Montoya,
I’m really sorry to hear that you’re feeling frustrated with your unlocking process. I understand how disappointing it can be when expectations aren’t met.
Just to clarify, you have made two payments: £11.99 for the Eligibility Check and £26 for the Standard Unlock. The order status currently shows “Reported as Not Unlocked, waiting customer feedback.” This means that we’re awaiting your response to proceed. Could you please share any feedback or details on your situation? This will help us resolve it for you.
We appreciate you choosing us for your unlocking needs, and we’re here to support you through the rest of the process. Thank you for your patience, and I look forward to your reply!
Best,
Charlotte
Code n'as jamais fonctionné, perte de temps et d'argent
Bonjour Djomkam Nguebeko, je suis désolé d'apprendre votre expérience! Je vois que le statut de votre commande est indiqué comme « Déverrouillage terminé » et que vous avez reçu les codes de déverrouillage: NCK: 6938027 et MCK: 39683141. Si votre Samsung Note 3 ne vous demande pas ces codes lorsque vous utilisez une carte SIM non Bell, il peut être nécessaire de procéder à un déverrouillage USB à distance pour terminer le processus. Veuillez garder à l'esprit que les détails de cette option sont indiqués lors du paiement et que des frais supplémentaires peuvent être facturés pour ce service. Nous nous engageons à vous aider à déverrouiller votre téléphone, donc si vous avez des questions sur les prochaines étapes, n'hésitez pas à nous les poser! Cordialement, Charlotte
Before using the service, I was under the impression I would have to go in store to get my phone unlocked. The process of putting all my information in only took about 2 minutes. I was very impressed with how quickly the whole process took.
Hi Lucy,
Thank you for your feedback! I'm really glad to hear that you found our process easy and efficient. It's great to know that you chose us for unlocking your iPhone 11, especially after seeing our positive reviews.
If you have any questions or need assistance with the next steps now that your order status is "Unlock Complete," please feel free to reach out. We're here to help!
Best wishes,
Charlotte
Fantastic quick service! Would highly recommend for anybody needed a phone unlocked.
Thank you so much for your kind words! We're thrilled to hear that you found our service quick and reliable. Your satisfaction means a lot to us! If you have any questions or need assistance with anything in the future, feel free to reach out. We appreciate your recommendation and look forward to helping more customers like you!
Used the service to unlock Samsung S8, process was relatively easy to unlock.
Found pricing a bit obscure as I had to pay £11 to check the phone could be unlocked and then £26 to get the unlock codes.
This should be more visible and transparent at the beginning of the process.
I am content with the unlock codes and the speed of the process, but disappointed with the cost.
Will use again if I need to unlock another phone.
Hello D Neville,
Thank you for sharing your thoughts! I'm glad to hear that you found the unlocking process relatively easy and that you are content with the unlock codes and speed.
I understand that the pricing structure felt a bit obscure. We do outline all costs on the checkout page, but I appreciate your feedback on making it clearer right from the start. The initial £11.99 charge is for the Eligibility Check, and the £26 unlock code is essential afterward, as all phones require this two-step process.
If you encounter any issues with your unlock, please don't hesitate to reach out. We’re here to help! Your satisfaction is important to us, and we look forward to assisting you again in the future.
Best regards!
My experience was positive all the way. I took it to the shop and said they could not open it to all network but Mobile unlocks did it in just over 24 hours brilliant thank you very much Mobile unlocks.
Hi Marios Constantinou,
Thank you so much for sharing your positive experience! We're thrilled to hear that our service met your expectations and that we could unlock your iPhone XS quickly and efficiently. Your feedback means a lot to us, and we're here if you ever need our assistance again in the future. Enjoy your unlocked phone!
Best,
Charlotte
Easy to sort but jot cheap. I'm not a tech person but managed it
Hi Chris,
Thank you for your feedback! I’m glad to hear that you found the process manageable, even without a technical background.
Just to clarify, you’ve already completed the necessary payments for the Eligibility Check (£11.99) and the Standard Unlock (£26). Since your order status is "Unlock Complete," you can now use the unlock code (25015243) provided to unlock your Netgear MR1100-100.
If you have any questions or need assistance with the unlocking process, feel free to reach out. We’re here to help!
Best,
Charlotte
I just want to try my old phone unlocked to all carriers and It works! Although It's a long wait but just trust the process and be patience about waiting time. Now, I am literally using my LG phone with Philippine sim card. Thank you so much!
Hi Jo Porquiado!
Thank you for your understanding and patience as you wait for the unlock process. We're thrilled to hear that your LG A341 is now working with your Philippine SIM card! Your trust in our service means a lot to us, and we're glad to have been able to help unlock your old phone. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone!
Best regards!
As a technophobe this was an easy process to follow and didn't take too long.
Please note it's two payments. 1 to do checks. 1 to unlock. Be careful.
Hi M Brown,
Thank you so much for your positive feedback! We're thrilled to hear that you found our process easy to follow and appreciated the clear explanations.
Just to clarify, the two payments you've made – £11.99 for the Eligibility Check and £26 for the Standard Unlock – are standard for unlocking services. The Eligibility Check ensures that your device can be unlocked, which is an essential step. Your order status of "Unlock Complete" indicates that you're all set to unlock your Huawei P20 Lite! Just enter the code **2868376122645143** as provided, and you should be good to go.
If you have any more questions or need assistance, just let us know. We're here to help!
Best regards,
Charlotte
Terrible no code no refund rubbish I thought I would at least get a refund if the code could not be obtained
Hi Ian,
I understand your frustration. It seems that your LG K120E is listed as "Hard-Locked," which means a refund isn't possible as per our policy. The initial payments for the eligibility check and unlocking are non-refundable because the costs were outlined on the checkout page before your purchase.
I encourage you to consider the credit note you've been issued, which can be used towards any future unlocking services. If you have any questions or need assistance with the next steps, I'm here to help!
Best,
Charlotte
Very satisfied about it.
They just do anything you just pay and wait for it
Hi Beniamin Babut,
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our service and that you found us through a quick search on Google. We strive to make the unlocking process as straightforward and smooth as possible for our customers.
If you have any questions or need further assistance as you wait, feel free to reach out. We're here to help!
Best regards!
I'm not very techno savvy at 68 years but managed to unlock my mobile. Thanks.
Hi Mr. Friend,
Thank you so much for your kind words! We're thrilled to hear that you were able to unlock your mobile successfully. It sounds like you made a great choice to take advantage of better deals for your family!
If you have any questions or need further assistance in the future, feel free to reach out. Enjoy your newly unlocked phone!
Best regards,
Charlotte
I was worried when my phone was delivered from Amazon because I bought unlocked phone and the vendor delivered locked phone. But with MobileUnlock, the service came to my rescue from the stress of returning. Quick and easy service
Hi Jimoh Kabir,
Thank you so much for sharing your experience! I'm really glad to hear that MobileUnlock came through for you and helped relieve the stress of dealing with a locked phone. We strive to offer a quick and easy service because we know how important it is to have a phone that works for you!
If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help!
Best regards,
Charlotte
I had my device for over 2yrs lock to a specific network. My contact with MobileUnlock couldn't have been any better. Great job
Hi O Sobodu!
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with the service you received from MobileUnlocks. It's fantastic that your unlocking process went smoothly after being locked for so long. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked device! 😊
Best regards!
It was my first time unlocking a iPhone. It was easy process cause they tell you step by step directions on how to do it. The process was complete in hours and I was really happy with the process. I would recommend my family and friends to choose MobileUnlocks.
Hi Juan Hernandez,
Thank you so much for your kind words! We're thrilled to hear that you found the unlocking process easy and that you were happy with the speedy completion. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, feel free to reach out. We’re here to help!
Best,
Charlotte
I smashed my phone screen and used an old one as temp I found it to be locked to Vodaphone this service sent me the unlock code within 30 minutes great stuff.
Hi Paul,
Thank you for your kind words! We’re thrilled to hear that our service met your needs and that you received the unlock code so quickly. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!
Happy unlocking!
Best,
Charlotte
Used the service payed £11.99 then another 26.99 first red flag gave me a code that doesn't work second red flag now there not replying to messages CON
Hi Danielle,
I’m really sorry to hear that you’re experiencing issues with unlocking your Samsung Galaxy S8. I understand how frustrating this can be.
You’ve correctly paid for your Eligibility Check (£11.99) and the Standard Unlock (£26), which both provide the necessary steps towards getting your phone unlocked. Since your status is "Reported as Not Unlocked, waiting customer feedback," it indicates that we need a bit more information from you to proceed.
If your phone isn't prompting for an unlock code when using a non-EE SIM card, we will need you to consider the Remote USB unlock option. This is sometimes required when the standard unlocking codes aren't working.
Please let us know how you would like to proceed. We're here to help you get this resolved as smoothly as possible!
Best,
Charlotte
Tienen un excelente servicio, los pasos a seguir para el desbloqueo son muy sencillos, ay que esperar unos días pero supongo que es normal ya que el desbloqueo se hace directamente con la empresa telefónica, en general todo muy bien quede satisfecha
Hola, María: ¡Muchas gracias por tu atenta reseña! Nos complace saber que nuestro servicio te pareció excelente y que los pasos de desbloqueo fueron fáciles de seguir. Te recordamos que, ahora que el estado de tu pedido muestra "Desbloqueo completo", tu iPhone 11 debería estar listo para usarse con cualquier red. Si tienes más preguntas o necesitas más ayuda, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Te deseamos lo mejor, Charlotte
This service works well they have successfully supplied instructions for me to be able to unlock 2 different phones. The service is fast and an easy to follow set of instructions are sent quickly.
Hi Catherine Jenner-Ludbrook,
Thank you so much for your kind words! I'm thrilled to hear that you found our service fast and the instructions easy to follow. We always aim to provide a straightforward unlocking experience, and it's great to know we met your expectations. If you have any further questions or need assistance with your Huawei Mate 20 Lite unlock, feel free to reach out.
Your positive experience means a lot to us!
Best regards,
Charlotte
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tobias,
Thank you for your feedback! I'm glad to hear your order status is "Unlock Complete." Since you've made both the Eligibility Check (£11.99) and Standard Unlock (£26) payments, you're all set to use your iPhone 6S with any network.
If you have any questions about the unlocking process or how to switch to a different carrier, feel free to ask! We're here to help you with any further assistance you might need.
Best regards!