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MobileUnlocksReviews 2,617

4.4
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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 4.4 stars from 2,617 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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2,221
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8,297 reviews
GB
1 review
0 helpful votes
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I'm happy today
November 28, 2024

I am one of the happiest guy in the world for the moment

Date of experience: November 28, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi there! Thank you so much for your uplifting review! We're thrilled to hear that you're having a great experience with our service and found it to be the best and easiest way to unlock your phone. Your friend did a great job recommending us! If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your unlocked iPhone 14! 😊

Nigeria
1 review
0 helpful votes
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Be among the equal
November 28, 2024

This is the best unlock product services i have encounter. I got value for the money

Date of experience: November 28, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Evbuomwan Victor,

Thank you for your wonderful review! We're thrilled to hear that you found value in our services and appreciated the security and seamless process we aim to provide. If you have any further questions or need assistance as you enjoy your unlocked iPhone 7, feel free to reach out. We're here to help!

Best,
Charlotte

Florida
1 review
0 helpful votes
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It was good
November 27, 2024

It was a little long tedious to get started and didn't know about the second payment and response time could have been quicker

Date of experience: November 27, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi George,

Thank you for your feedback! I completely understand that the initial process felt a bit lengthy. Just a reminder, the two payments you made—$28.99 for the Eligibility Check and $50 for the Standard Unlock—are outlined during checkout, so you can see what to expect.

We're thrilled to hear you chose us after your Google search, and we're committed to improving our response times. If you have any further questions or need assistance moving forward, please don't hesitate to reach out.

Thanks for your patience, and we appreciate your business!

Best,
Charlotte

Connecticut
1 review
0 helpful votes
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It was great fast and guarantee I love that the were proactive and on top of the unlock process and u can track as going through

Date of experience: November 27, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi J Dandridge,

Thank you so much for your fantastic review! We’re thrilled to hear that you found our unlocking process fast and efficient. It’s great that you felt supported throughout, and we appreciate your trust in us based on positive feedback. If you have any further questions or need assistance, feel free to reach out. Enjoy using your unlocked iPhone 11!

Best,
Charlotte

Germany
1 review
0 helpful votes
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Slow but worth it
November 27, 2024

Didn't like the pre check fee.

And didn't like waiting two days.

But they delivered.

Glad to had done it.

Date of experience: November 27, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Tod,

Thank you for your review! I'm glad to hear that the service was ultimately delivered and met your needs. I understand that the pre-check fee and the two-day wait were not ideal, but these steps are essential for ensuring the unlocking process is smooth and accurate.

If you have any questions about your unlock or any further assistance needed, please don’t hesitate to reach out. We're here to help you!

Best,
Charlotte

Canada
1 review
0 helpful votes
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Takes days to unlock your phone
November 27, 2024

I found the service costly. First they charge you $15 to see if your phone is able to be unlocked and then another $70 (CAD) to unlock the phone. The real "kicker" for this service is that it takes DAYS for the phone to be unlocked. Mine took around 3 days before it was unlocked but it could of taken up to 5 days. Do your research before commit to using this service.

Date of experience: November 20, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Jerrie,

Thank you for your review, and I understand your concerns regarding the costs and the waiting time.

As you mentioned, the first step is the $14.99 Eligibility Check, which ensures that your device is unlockable. Following that, the $50 Standard Unlock fee is required to finalize the process. I appreciate that this can feel like a significant expense, but these costs are necessary to provide you with reliable and secure unlocking services.

Regarding the timeframe, while our average delivery is around 3-5 days, it’s important that we perform these checks thoroughly to ensure a successful unlock. We appreciate your patience, and I hope that the end result makes the wait worthwhile!

If you have any other questions or need further assistance, please feel free to reach out.

Best,
Charlotte

Louisiana
1 review
0 helpful votes
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It's Accurate
November 27, 2024

They really had me thinking I was getting scammed bc it took so long but I'm just impatient, it took 7 days for me but others say about 3-4 days. Definitely worth it if your looking for easy way to unlock your phone

Date of experience: November 27, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Danielle,

Thank you for sharing your thoughts! I completely understand how waiting can feel like an eternity, especially when you're eager to get your iPhone unlocked. We're glad to hear that you found the process worthwhile in the end!

Just a little tip: timelines can vary based on different factors, but we always do our best to keep things moving as quickly as possible. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
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Quick and easy
November 27, 2024

Great service very quick easy steps phone un locked within 10 mins a lot cheaper then going to a shop to be done very pleased

Date of experience: November 27, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Rachel,

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service quick and easy, and that you were pleased with the price compared to going to a shop. Your satisfaction means a lot to us!

If you have any more questions or need further assistance, feel free to reach out. Enjoy your unlocked iPhone!

Best,
Charlotte

Australia
1 review
0 helpful votes
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Happy customer
November 26, 2024

Even though it was slot longer wait then expected they kept to there promise and eventually was able to unlock my phone

Date of experience: November 21, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi N D Garland,

Thank you for your positive feedback! We're glad to hear that your phone has been successfully unlocked and that you were kept informed throughout the process. Your patience is greatly appreciated, and it means a lot to us to know that you chose our service based on a friend's recommendation.

If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy using your unlocked Motorola XT2421-5!

Best regards,
Charlotte

Mexico
1 review
0 helpful votes
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Buen servicio
November 26, 2024

Se tarda un poco pero sí da los codigos de desbloqueo 👍🏽

Date of experience: November 26, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hola R. Alatorre, ¡Gracias por tus comentarios! Me alegra saber que recibiste los códigos de desbloqueo y que la calidad del servicio cumplió con tus expectativas. Es genial saber que el proceso es sencillo para ti. Si tienes más preguntas o necesitas ayuda con cualquier otra cosa, no dudes en comunicarte con nosotros. ¡Disfruta usando tu Motorola XT2419-1 desbloqueado! Saludos, Charlotte

Lithuania
1 review
0 helpful votes
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Its a scam!
November 26, 2024

Company behind the website XPRESS UNLOCKS LTD is closed so they collecting money and not delivering! The refuse the refund! Also refuse to give a a full address!

Date of experience: November 25, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Donatas,

Thank you for sharing your experience with us. I understand your frustration regarding the unlocking process for your iPhone 12 Pro Max. Currently, your status indicates that the phone doesn't meet the network unlocking criteria, which means we cannot proceed at this time.

Please note that we performed the eligibility check and the unlocking service as indicated on the checkout page before your purchase. I encourage you to check if there's anything that can be adjusted on your end, as maintaining the correct criteria is essential for successful unlocking.

You were issued a credit note, which you can use for any future services. If there's anything specific you'd like assistance with or further questions about the process, feel free to ask!

Best regards,
Charlotte

Australia
1 review
0 helpful votes
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SCAM, DO NOT USE
November 26, 2024

DONT USE! THEY BAIT YOU INTO THINKING ITS LEGIT AND THEN THEY SCAM YOU BY MAKING YOU MAKE ANOTHER PAYMENT TO GET TO ANOTHER SERVICE THAT DOESNT EVEN WORK! THEIR LIVE SUPPORT DOESNT EVEN WORK AFTER THE FIRST TIME!

Date of experience: November 26, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Victor,

I’m sorry to hear about your experience! I understand how frustrating it can be to navigate through the unlocking process. Just to clarify, your current payment of $49.99 was for the iCloud unlocking service (previous owner removal), and all costs, including the eligibility check and any unlocking fees, are outlined during checkout.

Since your order status is marked as "Blacklisted," there may be limitations on the unlocking process. I encourage you to continue with the process, as the unlocking steps can be completed despite the unfavorable status. If you need any help or have specific questions, feel free to reach out!

Thanks for your understanding, and I hope we can help you resolve this soon!

Best,
Charlotte

Australia
1 review
0 helpful votes
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Unlock Nokia C30
November 25, 2024

I unlocked my Nokia C30 from telstra, it took few day's to unlock but it works. Thank you

Date of experience: November 18, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Komal Khan,

Thank you for your feedback! We're thrilled to hear that your Nokia C30 is successfully unlocked and working now! We appreciate your patience during the process, as sometimes it can take a bit longer than expected.

If you have any questions or need further assistance, feel free to reach out. We're here to help, and we hope you enjoy your unlocked phone!

Best regards!

GB
1 review
0 helpful votes
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I had an issue with a phone that should of been unlocked on purchase for my son. The seller recommended this site to help me out and sent me thd link.
After clicking on the link, the site was lovely to orientate around and very clear and easy to find what I needed thd instructions at each stage of the unlock were clear and informative. Once the actual unlocking process had started if was easy to keep updated and aware. Although it stated how long it would take it was done in less time than they allowed.
Would highly recommend and I will happily use again if the need arises.

Date of experience: November 22, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Laura,

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our website easy to navigate and our instructions clear. It’s great to know that your unlocking process was quick and efficient!

If you ever need assistance in the future, please don’t hesitate to reach out. We're here to help!

Best regards,
Charlotte

Turkiye
1 review
0 helpful votes
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İşlem tamam
November 25, 2024

İşlem 3 günde çözüldü dedikleri gibi her hangi bir sıkıntı yaşamadım

Date of experience: November 25, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Merhaba Mithat, Geri bildiriminiz için teşekkür ederim! Sürecinizin sadece 3 günde çözüldüğünü ve hizmet kalitesini takdir ettiğinizi duyduğuma sevindim. Şu anda "iCloud Kilidi Açılma Bekleniyor" durumunda olduğunuzu anlıyorum; ekibimiz sizin için bu sorunu çözmek için çalışırken sabırlı olmanızı tavsiye ediyorum. Süreci sürdürürken herhangi bir sorunuz veya yardıma ihtiyacınız olursa, bize ulaşmaktan çekinmeyin! Yardım etmek için buradayız. Saygılarımla!

Czechia
1 review
0 helpful votes
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Я думав що розблокування неможливе але знайшовши ваш сайт - я знайшов рішення. Не потрібно нікуди ходити, все робиться на одному сайті, який дуже простий у користуванні. Телефон розблокували швидше ніж я очікував. Дякую!

Date of experience: November 25, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Вітаю, Вікторія, щиро дякуємо за відгук! Ми дуже раді почути, що ви знайшли наш сайт простим у використанні та що ваш телефон було розблоковано швидше, ніж очікувалося. Ми завжди тут, щоб зробити процес розблокування максимально простим і зручним для вас! Якщо у вас виникнуть запитання або вам потрібна додаткова допомога, не соромтеся зв’язатися. Раді допомогти! З повагою!

California
1 review
0 helpful votes
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The process is very simple.
November 24, 2024

I didn't have any problems, besides being very simple and reliable, I recommend it.

Date of experience: November 24, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Rafael,

Thank you so much for your kind words! We're thrilled to hear that you found our service simple and reliable. Your recommendation means a lot to us! If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked iPhone 13 Pro Max!

Best,
Charlotte

GB
1 review
0 helpful votes
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Didn't work still charged
November 24, 2024

Was asked to pay an extra £26 to unlock waited 2 hours for the unlock then said it would take another 4 days

Date of experience: November 24, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Dave,

Thank you for your feedback! I understand your frustration with the extra payments and the wait time. Just to clarify, the initial payment of £11.99 was for the Eligibility Check, and the £26 for the unlocking service is standard for completing the process.

Our service aims to ensure your iPhone 11 is unlocked correctly, and while we always strive for speed, unlocking can sometimes take a bit longer than expected due to network factors. Rest assured, your unlock has been completed, and you should be able to use your phone on any network now!

If you have any further concerns or questions, feel free to reach out. We're here to help!

Best,
Charlotte

Canada
1 review
0 helpful votes
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At first I thought I had wasted my money and my phone wouldnt work but I absolutely panicked for no reason! Mobile unlocks had my phone working in no time and I was very happy!

Date of experience: November 24, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Ryan,

Thank you so much for your kind words! We're thrilled to hear that your Samsung S8+ is now working perfectly and that our service met your expectations. It means a lot to us that you chose us based on your friend's recommendation!

If you have any more phones to unlock or any questions in the future, don’t hesitate to reach out. We're here to help!

Best regards,
Charlotte

Australia
1 review
0 helpful votes
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It works
November 24, 2024

There may be cheaper out there but I found the whole process simple and more importantly it works!

Date of experience: November 24, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Adam,

Thank you so much for your positive feedback! We're delighted to hear that you found the process simple and effective. It's great to know that our commitment to quality and customer satisfaction is appreciated. If you have any questions or need further assistance in the future, don’t hesitate to reach out. Happy unlocking!

Best regards,
Charlotte