MobileUnlocksReviews 2,601

Payment taken, 4 emails sent and nothing back. States it will take up to 30mins but 24hours in rare cases. Over 24hours now and nothing, no communication and status saying 2 hours (which it's stated all day) terrible experience, DO NOT USE

After leaving this review, they reply. Although still not replying to my complaint.

NEVER USE, BETTER WEBSITES TO BE USED

Paid €28 for unlock on an iPhone 11 from 3 Network Ireland. 7 day timeframe given & they could not unlock.
Was offered €28 credit?
Credit is of no use as I have no need to use site as it's not fit for purpose.
No response whatsoever from them to emails sent.

I was suckered in to this scam, paid $15USD to find out that that was an evaluation fee. A further $54 was required to unlock the phone. Went on EBay and paid $3 CAD and within a half-hour I had an unlocked phone.

Didn't waste you time and money 26$ + 84$ after 24 hr is your cost it is now 12 days and I got 0 result no unlock any story that it can take up to 30 day bu...l if you need unlock pay you phone and get it unlock for free in 4 hr with at&t

These people just take your money flat out! They absolutely do nothing! It's some type of low life sitting at his computer stealing your money! Very Sad!

Avoid this company at all cost. They will steal your money, starting with $15, all of the sudden you will need to pay $42, and before you know it there is a final premium payment as well. Awful people and experience. You will never be able to contact them again.

You know if we all band together and report them to the FTC for unethical business practices they could probably be fined. Because lets be honest they are taking full advantage over their customer base. And i blame google for allowing them to be the first site to pop up on wordsearch. They need to take them off the first page. It is really misleading

They charge me 300 dollars to unlock an IPhone, few weeks later they told me that the phone was hardlocked by the carrier and can't be unlocked, but never reimburse what I had paid even after I sent multiple emails requesting it
They make a lot of promises to lure you in and pay then good bye

Poor communication. They don't reply when you have queries. Happy to take your money. Says if they can't unlock your phone they issue a full refund. I want my money back. Instead they give me a credit note so that I can unlock another phone with them. Why on earth do they think I will use them again!? Such an unprofessional company and they bend the rules of their own policy. Just issue me my refund. You have my bank details. Avoid. They respond and challenge straight away when you leave a negative feedback online on trust pilot. Cheeky people.

When for pay 14$ it is just to evaluate if your phone can be unlocked. After that to unlock your phone you must pay a lot more $42 up to $200. Not clear in the adviser. They're just thieves.
Go to another more serious company who will not try to scam you.

As a customer, it is disappointing to not receive any response or update from the customer support team regarding a network unlock request for my iPhone 11. I had reached out to them with my concerns and requested for an update on the status of my request, but have not received any reply or update.

This lack of communication has left me feeling frustrated and unsure of the progress of my request. I had placed my order two days ago and according to the order status on their website, the progress of my IMEI is at 99% and is taking longer than expected. As a customer, I understand that busy periods can make the unlocking process slower, but I would appreciate a response from the team regarding the delay.

I had also requested for an estimated time frame for when my phone will be unlocked or a refund if it is not possible to unlock my phone. However, the lack of response from the team has left me unsure of what to expect and has made me lose confidence in their service.

Overall, the lack of communication from the customer support team regarding my network unlock request has left me disappointed with their service. As a customer, I expect timely updates and responses from the team, and this experience has left me feeling dissatisfied.

Ask 5$ to pay for mobile check, after said ready to unlock, please pay 15$, I paid, then it checked something and said I must pay 42$ more. Fraud!

SCAM! Do not order from them. They said I need unlocking app(what?) which they do not provide. Took the money and won't refund. They gave me "coins" to use it again but they cannot unlock the phone so what the *** I'm doing to do with that? A**holes

I paid for them to unlock my phone, then I realized ny carrier do it for free. Then I tried to cancel and ask for refund, they basically said that once you paid, there's no way to get your money back unless they decide they can't do the service. Total scam.

Bunch of scammers. Paid them a huge amount of money since last year for a code to unlock my phone and still haven't received anything. Their communication is poor and I've asked for my refund but obviously no answer. This dodgy company needs looking at and put down. Avoid!

Ordered a phone unlock. Paid for it. No issues with phone or provider. Instead got a status report. And now pay more to unlock it. Complete bull$#*!

Avoid, they claim the initial charge is just to see if they can unlock the phone. This isn't made clear or stated anywhere on the order page but they cover themselves by having in the T&C. Then once the code is ready they want a further 34£ to release the unlock code. Complete scam.