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MobileUnlocks

Overview

MobileUnlocks has a rating of 4.4 stars from 2,533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

service
603
value
123
shipping
85
returns
97
quality
2,203
This company responds to reviews on average within 5 days

Instant Feedback

8,392 reviews
How would you rate MobileUnlocks?
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Texas
1 review
0 helpful votes
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Phone not unlocked
April 16, 2024

My phone was still showing sim locked. Fake service and never responding customer service

Date of experience: April 16, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Mani Deepak,

Thank you for bringing this to our attention. I'm sorry to hear you're experiencing issues with your iPhone 15 Pro still showing as SIM locked after completing the unlock process. As per the successful unlock status, there might be a simple fix we can try together. Please do the following:

1. Connect your iPhone to a WiFi network.
2. Turn your iPhone off and then turn it back on.

This process should allow your iPhone to pick up the unlock signal. If the issue persists, or if you have already attempted these steps, please get back in touch with us directly through our support channel, and we'll be happy to assist you further.

We're committed to providing a positive experience and we'd like to work with you to resolve the issue without any need for a refund.

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Mega service.
April 28, 2024

Came through with the unlock code as promised. Thank you.

Date of experience: April 28, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Mr. Hudson,

We're delighted to hear your Oppo A5 (2020) was successfully unlocked! It's great to have you onboard and we hope you enjoy the freedom of using your phone on any network. Should you need any more assistance or have any other mobile needs, we're here to help.

Warm regards,
Charlotte

GB
1 review
0 helpful votes
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Quick, easy effective
April 28, 2024

Just as they say - quick, easy and effective; iPhone 6 unlocked

Date of experience: April 28, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Brian,

Thank you for your review! We're thrilled to hear your iPhone 6S was unlocked quickly and effectively. It's great to have another satisfied customer. Should you need any further assistance or have any questions about your device now that it's unlocked, please don't hesitate to reach out to us.

Warm regards,
Charlotte

GB
1 review
0 helpful votes
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Been charged twice for nothing
April 26, 2024

I didn't get my phone unlocked ne been charged for nothing and I asked for refund been ignored

Date of experience: April 26, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Premila,

Thank you for reaching out and I'm sorry to hear about the issues you've encountered. I see that your Samsung Galaxy S21 Ultra 5G from O2 UK has been successfully unlocked, as per the "Unlock Complete" status of your order placed on December 13,2023. The codes provided should allow you to unlock your phone, but it's important that your phone prompts for an unlocking code when you use a non-O2 SIM card.

If your phone is not prompting for the code, our next step would be to assist you with a Remote USB Unlock, tailored for such situations where the device doesn't ask for an unlocking code. I understand the frustration of additional payments, but this service is crucial for completing your phone's unlock process.

I would love to help you further and ensure that your experience ends positively. Could you please try the codes provided, if you haven't already? If your device doesn't prompt for an unlocking code, please get in touch so we can arrange the Remote USB Unlock for you.

Looking forward to assisting you further.

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Great service
April 26, 2024

Great service received my code fast no problems at all.thank you

Date of experience: April 26, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Mr. Stevens,

Thank you for taking the time to leave us a review. We're thrilled to hear that you received your code quickly and found our service great and cost-effective! Enjoy using your Samsung Galaxy S10 on your chosen network. If you have any further questions or need additional assistance, feel free to reach out.

Warm regards,
Charlotte

GB
1 review
0 helpful votes
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Quick and efficient service
April 26, 2024

Very easy to use service, the phone was unlocked with no issues at all.

Date of experience: April 26, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Mr. Brooks,

Thank you for taking the time to leave a review! We're thrilled to hear that your iPhone 11 Pro was successfully unlocked and that you found our service easy to use. It's great to know that your phone is now ready for use on your network of choice. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
Charlotte

California
1 review
0 helpful votes
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These guys are amazing.
April 26, 2024

My experience is good with them and they took a time but these guys do 100% work

Date of experience: April 26, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Hussanpreet s sandhu,

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you had a good experience and that you chose us based on our ratings and the trust you placed in our service. Your acknowledgment means a lot, and we're delighted to have successfully completed the unlocking of your iPhone 14 Pro.

We always strive to meet our customers' expectations, and it's rewarding to know we've done just that for you. Should you need any further assistance or have any more inquiries in the future, please don't hesitate to reach out to us.

Best regards,
Charlotte

Massachusetts
1 review
0 helpful votes
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Fast service
April 26, 2024

Very surprised how fast it was, almost not time thanks

Date of experience: April 26, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Cristopher,

We're thrilled to hear that the unlocking process for your iPhone 14 Pro Max was completed quickly! It's always great to know that our services are living up to expectations and that friends have confidently recommended us. We hope your unlocked phone is now giving you the freedom and flexibility you needed.

If you have any more feedback or need further assistance, please don't hesitate to reach out. Enjoy your newly unlocked device!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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Excellent service
April 26, 2024

Was a quick way of unlocking my phone what an experience I had with them

Date of experience: April 26, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello David,

Thank you for taking the time to share your thoughts! We're thrilled to hear that you found our unlocking service to be quick and easy. We strive for excellence in delivering an efficient experience, and it's great to know we succeeded with your iPhone 15 Pro Max unlock.

If there's anything more we can do to assist you or if you have any other feedback, please don't hesitate to reach out. Enjoy your newly unlocked phone!

Warm regards,
Charlotte

Mongolia
1 review
0 helpful votes
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Easy and Quick
April 18, 2024

The entire process was Extremely easy, affordable and very timely. Very pleasant experience

Date of experience: April 18, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Jordan Clayton,

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you found the unlocking process for your GPJ41 from EE UK to be easy, affordable, and timely. We strive to provide a smooth and efficient service, and it's fantastic to know that you've had a very pleasant experience. Should you need our services again in the future, we'll be here to assist you. Enjoy your newly unlocked phone!

Best wishes,
Charlotte

Texas
2 reviews
0 helpful votes
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Awesome service!
April 23, 2024

It worked, and it was easy. Cheapest option out there

Date of experience: April 23, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Josh,

We're thrilled to hear the unlock process for your Samsung Galaxy Z Fold 3 5G was successful and that you found our service to be both cost-effective and user-friendly. If you have friends or family who might benefit from our unlocking services, we'd greatly appreciate you spreading the word about MobileUnlocks. It was a pleasure assisting you, and we hope to serve you again in the future!

Best,
Charlotte

GB
2 reviews
0 helpful votes
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Only part worked
April 19, 2024

Didn't release the 3 items locked. Only my mobile received my emails.

Date of experience: April 19, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Mr. Hickey,

Thank you for reaching out. I'm delighted to hear that your mobile is receiving emails, which I hope implies that your iPhone 12 Mini was successfully unlocked. If there are other items that you're referring to as 'locked' and require assistance with, could you please clarify what these items are?

Rest assured, we aim to ensure a positive experience for all our customers, and your feedback is invaluable in helping us achieve that. If you have any other concerns or need further guidance, don't hesitate to let me know. I'm here to help!

Best regards,
Charlotte

Romania
1 review
0 helpful votes
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Unsatisfied service
October 28, 2023

Unsatiafied bwcause You was not did the job. I have to pay mutiple time and on the end I you not provide the unlock key.

Date of experience: October 28, 2023
GB
1 review
0 helpful votes
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Overall experience with MobileUnlocks
January 9, 2024

It was very quick to get done and a good experience have not unlock a phone before

Date of experience: January 9, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello S Fellingham,

Thank you for taking the time to share your feedback with us. It's wonderful to hear that you had a good experience with the speed of our service as you unlocked your phone for the first time. We strive to make the unlocking process as straightforward and user-friendly as possible.

Should you have any further questions about your unlocked Samsung Galaxy S9 or if you need assistance with any other device in the future, please don't hesitate to reach out to us.

Warm regards,
Charlotte

Ireland
1 review
0 helpful votes
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Three phone unlock
March 5, 2024

Easy process my phone was unlocked within 3 days I was happy with the service provided

Date of experience: March 5, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Francis,

Thank you so much for taking the time to leave your positive feedback. We're thrilled to hear that your Galaxy A52s 5G was unlocked within 3 days and that you are happy with the service we provided. If you need any further assistance or have any other mobile needs in the future, please don't hesitate to reach out to us. Enjoy your newly unlocked freedom!

Warm regards,
Charlotte

GB
1 review
1 helpful vote
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SCAM!
January 1, 2024

Don't provide services at the price they advertise - absolute scam merchants AVOID AVOID AVOID
Go to your network provider and they'll do it FREE!

Date of experience: January 1, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Samantha,

Thank you for sharing your concerns, and I'm sorry to hear you’re not completely satisfied with your experience. I understand that finding out additional payments are required can be frustrating. I’d like to assure you that we strive to be transparent with our service costs, which include an Eligibility Check followed by an Unlocking Payment. These are outlined on our checkout page before purchase.

Since you’ve successfully paid for both the eligibility check and the standard unlock for your iPhone XR from EE UK, I'm pleased to confirm that your order status is "Unlock Complete." Our priority is to help you get your son's phone up and running.

If there are any further steps we can guide you through to ensure his phone is fully functional, or if you have any questions, we’re here to help. We value your business and would love the opportunity to turn your experience around without the need for a refund, adhering to our terms and conditions.

If there's anything specific that you're unhappy with or if there's anything we can assist you with, please let us know. We're committed to offering both quality service and support.

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Quick and easy
April 22, 2024

Nice and easy unlocked in no time, definitely worth it

Date of experience: April 22, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hi Maciej,

It's great to hear that your iPhone 13 was unlocked swiftly and that you found the service worthwhile! We're delighted the process went smoothly for you. If you need any further assistance or have another phone to unlock in the future, don't hesitate to get in touch. Enjoy your newfound freedom with your device!

Best regards,
Charlotte

Washington
1 review
0 helpful votes
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Excellent service
December 2, 2023

They solved the problem sooner than I expected, now I can use my phone for any company.

Date of experience: December 2, 2023
Mexico
1 review
0 helpful votes
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Chema iPhone 8plus
June 4, 2024

Muy fácil y segura, estoy muy satisfecho porque ya había hecho varios intentos con otras fuentes y ninguno pudo lo que ellos hicieron, me liberaron el teléfono. Lo recomiendo, te brindan asistencia de como va el proceso. 10 de 10

Date of experience: June 4, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hola José López, ¡Muchas gracias por tu fantástica reseña! Estamos encantados de saber que tuvo una experiencia positiva con nosotros y que pudimos desbloquear su iPhone 8 Plus con éxito después de varios intentos con otros servicios. ¡Su recomendación significa mucho para nosotros y nos complace haber sido su primera opción! Si necesita más ayuda o tiene alguna pregunta sobre nuestros servicios, no dude en comunicarse con nosotros. ¡Siempre estamos aquí para ayudar! Saludos cordiales, Charlotte de MobileUnlocks

Michigan
2 reviews
0 helpful votes
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Very sacrifice
April 19, 2024

My experience was very fast and efficient and satisfying

Date of experience: April 19, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Fenton Rhoomes,

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that your unlocking process was fast, efficient, and satisfying. We strive to deliver great service and are glad that we met your expectations.

If you need any further assistance or have any more feedback, comments, or questions, please don't hesitate to get in touch with us. Enjoy the freedom with your unlocked Samsung Galaxy S24 Ultra!

Warm regards,
Charlotte