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MobileUnlocks

Overview

MobileUnlocks has a rating of 4.4 stars from 2,533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

service
603
value
123
shipping
85
returns
97
quality
2,203
This company responds to reviews on average within 5 days

Instant Feedback

8,392 reviews
How would you rate MobileUnlocks?
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Illinois
1 review
0 helpful votes
Follow Gabriel N.
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Very fast service and knowledgeable of devices information

Date of experience: May 18, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hi Gabriel,

Thank you for your positive review! We're delighted to hear that you found our service fast and informative. We pride ourselves on providing efficient and knowledgeable support to all our customers.

If there's anything more we can do to improve your experience or if you have any questions, please don't hesitate to reach out. Enjoy your newly unlocked iPhone 11 Pro Max!

Best regards,
Charlotte

New York
1 review
0 helpful votes
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Works!
May 15, 2024

At first it seemed sketchy but it turned out working for a fair price overall love it

Date of experience: May 15, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Dameon,

Thank you for taking the time to leave us a review. We're thrilled to hear that your experience turned positive and you found our services to be fairly priced. Your choice to unlock your iPhone 12 Pro with us is greatly appreciated, and we're glad we could help when you needed it.

If there is anything else we can assist you with in the future, or if you have any further questions, please feel free to reach out. Enjoy your newly unlocked iPhone!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Great service
April 13, 2024

It was great from start to finish they were quick and easy to deal with very professional

Date of experience: April 13, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Dear Susan Stanway,

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us from start to finish. Your feedback is greatly appreciated, and we're delighted that you found our service quick, easy, and professional. If there's anything more we can do for you, please don't hesitate to reach out.

Warm regards,
Charlotte

Australia
1 review
0 helpful votes
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Quick simple fast and easy
May 17, 2024

Best by far and would use again and tell friends and family

Date of experience: May 17, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Shiralee Shlingsworth,

Thank you so much for taking the time to leave your positive review! We're absolutely thrilled to hear that you had a great experience and that you'd consider recommending us to your friends and family - that's the best compliment we could ask for.

We're glad that you chose to give our service a go based on a recommendation, and we hope your newly unlocked iPhone 15 Pro from Optus Australia is meeting all your expectations when it comes to quality.

If you ever need our services again in the future, we’d be more than happy to help out. Enjoy your freedom with your unlocked device!

Best wishes,
Charlotte

California
1 review
0 helpful votes
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Easy steps to follow
May 17, 2024

Easy and explains what to expect. Thank you for the options.

Date of experience: May 17, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Joe,

Thank you so much for your feedback, and I'm glad to hear that you found the process easy and that our options met your needs. We're delighted that you chose us to unlock your iPhone 15 Pro and that you were confident in your choice due to our visibility in search results.

As your order status is "Unlock Complete," it looks like your iPhone should now be unlocked and ready to use on the network of your choice. Make sure to follow the simple instructions provided in the email to complete the unlocking process.

If you have any questions or need further assistance, don't hesitate to reach out. We're here to ensure you have a positive experience with your newly unlocked iPhone!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Excellent
May 16, 2024

Excellent and fast service. Didn't expect it to be as good and quick as it was.

Date of experience: May 16, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Lewis,

Thank you for your wonderful feedback! We're thrilled to hear you found our service excellent and fast. Your positive experience is exactly what we aim to deliver. If you have any more old phones that need unlocking or if there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
Charlotte

Brazil
1 review
0 helpful votes
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I received a wrong code, I Sent the video but since one month ago and nobody answer my messages, I request a refund but nobody answer me.

Date of experience: January 23, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Enrique,

I'm truly sorry to hear about the frustration you've experienced with the unlocking process. I understand that waiting for a response without any updates can be disappointing, especially when you've followed the necessary steps to dispute the issue.

Since you've mentioned providing a video for the incorrect code issue, I'd like to assure you that this falls under our eligible refund scenarios as long as we confirm the problem. Our customer's satisfaction is very important to us, and if our code did not work, we definitely want to address this promptly.

Please allow me to look into this matter for you right away and expedite a resolution. Could you provide me with the support ticket number or any additional details you may have? This will help me to track down your case and ensure it receives the attention it requires.

I'm here to help you through this process and I am committed to turning your experience into a positive one.

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Unlocked iPhone 14!
May 16, 2024

Excellent service, was completed in 10 minutes maximum.

Date of experience: May 16, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Dear Miss Catherine,

We're thrilled to hear that your unlocking service was completed promptly and that you had a great experience with us. Thank you for choosing our business and for sharing your positive feedback. We always aim to deliver quality service in record time. Should you need any further assistance or have any more devices to unlock, please don't hesitate to reach out.

Warm regards,
Charlotte

South Africa
1 review
0 helpful votes
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Superb
May 15, 2024

Superb, excellent, amazing no complaints keep it up

Date of experience: May 15, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Mr. Zondo,

We're thrilled to hear that you've had a superb, excellent, and amazing experience with no complaints! Thank you so much for your positive feedback. Our team strives to provide the best product and service, and we're glad to know that we're living up to your expectations.

Should you have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure that your experience remains positive throughout.

Warm regards,
Charlotte

Arizona
1 review
0 helpful votes
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Professionally done
May 15, 2024

Overall process was smooth and quick. Professionally done.

Date of experience: May 15, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Yugesh,

We're thrilled to hear that your experience with our SIM unlock service was smooth, quick, and professionally handled. Thank you for choosing us for your iPhone 14 Pro Max unlock needs, and we're glad we could deliver excellent service and quality to you.

If you have any further questions about your unlock process or if there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
Charlotte

Brazil
1 review
0 helpful votes
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Excelente serviço
September 19, 2024

Serviço muito bom, rápid, tudo resolvido antes do prazo previsto.
Atendimento via email para duvidas realizado!
Parabéns!

Date of experience: September 19, 2024
Customer Service R. MobileUnlocks Rep
8 months ago

Olá Nair Meirelles, Muito obrigada pela sua avaliação maravilhosa! Ficamos felizes em saber que você achou nosso serviço rápido e responsivo. Seu feedback significa o mundo para nós, e é ótimo saber que as recomendações que você recebeu corresponderam às suas expectativas. Se você tiver mais alguma dúvida ou precisar de ajuda, sinta-se à vontade para entrar em contato. Estamos sempre aqui para ajudar! Muitas felicidades, Charlotte

Poland
1 review
0 helpful votes
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Iphon 13 pro
September 19, 2024

Bardzo szybko został odblokowany telefon, myślałem że nie da rady odblokować simlocka a jednak dało radę. Polecam

Date of experience: September 19, 2024
Customer Service R. MobileUnlocks Rep
8 months ago

Cześć Pawel, Dziękujemy za miłe słowa! Cieszymy się, że Twój iPhone 13 Pro został szybko odblokowany i że nasze ceny okazały się konkurencyjne. Jeśli masz jakiekolwiek pytania dotyczące procesu lub potrzebujesz pomocy, daj nam znać. Jesteśmy tutaj, aby pomóc! Pozdrawiamy, Charlotte

Georgia
1 review
0 helpful votes
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Thanks
May 14, 2024

I had to wait 3 days for unlock but next morning it was done already

Date of experience: May 14, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Aka Kakauridze,

Thank you for taking the time to leave us a review. We're so pleased to hear that your unlock was completed even faster than expected, and it's great to know that you found our pricing and eligibility check feature beneficial!

If you have further questions or need assistance with your Galaxy Z Flip5, don't hesitate to reach out - we're here to help ensure you have a smooth experience with your unlocked device.

Wishing you all the best with your now-unlocked phone!

Warm regards,
Charlotte

Texas
1 review
0 helpful votes
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It really works
May 14, 2024

I unlocked my Samsung fold and it worked. Please do use this feature. It's legit

Date of experience: May 14, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Jasleen,

Thank you for sharing your positive experience! We're thrilled to hear that the unlock for your Samsung Galaxy Z Fold5 was successful. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy the freedom with your unlocked device!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Good service - got what I needed.
May 12, 2024

I wanted a phone unlocked quickly and that's what I got.

Date of experience: May 12, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Mrs. Hill,

Thank you for taking the time to leave a review. We're thrilled to hear that we were able to meet your expectations for a quick unlock of your Huawei Y6 (2019)! Your satisfaction is our priority, and it's great to know we delivered the service you needed promptly.

If there's anything more we can do to assist you, please feel free to reach out. Enjoy the newfound freedom with your unlocked device!

Warm regards,
Charlotte

Spain
1 review
0 helpful votes
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Aunque tardo más de lo esperado el resultado fue lo mejor, pude desbloquear mi teléfono con facilidad para poderlo ocupar estoy más qje satisfecha con los resultado mi teléfono es un galaxy A33 5g y ya puedo utilizarlo

Date of experience: June 19, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hola Evelyn, ¡Muchas gracias por compartir tu experiencia positiva! Me emociona saber que tu Galaxy A33 5G ya está desbloqueado y funciona perfectamente. Es un placer saber que la confianza que depositó en nosotros y nuestro proceso cumplió con sus expectativas. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse con nosotros. ¡Disfruta de tu teléfono desbloqueado! Saludos cordiales, Carlota

Australia
1 review
0 helpful votes
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Excellent
May 13, 2024

Great service, it was fast and efficient. Would highly recommend this company.

Date of experience: May 13, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Carmel,

Thank you so much for your positive feedback and recommendation! It's wonderful to hear you had a fast and efficient service experience with us. We're thrilled that you chose our company based on our great reviews and that we met your expectations. If you need any more assistance in the future or have friends looking to unlock their phones, we're here to help.

Best regards,
Charlotte

Washington
1 review
0 helpful votes
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Fast and efficient
May 11, 2024

My phone was unlocked earlier than expected and the process was very easy and affordable.

Date of experience: May 11, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Danielle,

Thank you for taking the time to share your positive experience with the unlocking process of your iPhone 11 Pro Max. It's fantastic to hear that we were able to unlock your device earlier than anticipated, smoothly and at a cost that you found reasonable.

We strive to provide efficient and user-friendly service, and your feedback is a wonderful affirmation for us. Should you need any further assistance or have any more devices that require unlocking, we are here for you.

Best regards,
Charlotte

Australia
1 review
0 helpful votes
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Unlocked phone
May 12, 2024

It was fast and easy highly recommend this company

Date of experience: May 12, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Caitlyn,

Thank you for choosing our services and taking the time to leave a positive review! We're thrilled to hear that you found the unlocking process fast and easy. Should you have any more phone issues or if there's anything else we can assist you with, please don't hesitate to reach out. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Avoid, charge more and take longer than they advertise.
November 10, 2023
Updated review

Advertise from £7.99 for service ends up being £44. Says 15min to unlock as soon as you pay it went up to 3days 22hours. Emails are ignored.

Date of experience: November 10, 2023

Very good service
October 30, 2023
Previous review

Very good service

Date of experience: October 30, 2023