website thubmnail of Mobile Unlocked

Mobile Unlocked

How would you rate Mobile Unlocked?
grey star
grey star
grey star
grey star
grey star
Arizona
1 review
0 helpful votes
Follow Jessica P.
Unfollow Jessica P.
Send Message
Share Review
Report Review

Unlock
August 23, 2023
Updated review

$#*! was lame took like 100 years to unlock wait its not even done yet been one to many days waiting for this to unlock and nothing is happening but yet y'all sure do take the money well guess what I'll never use you guys ever again in my life this $#*! waant worth it at all

Date of experience: July 24, 2023

Thank it was cool
July 14, 2023
Previous review

Thank it was cool

Date of experience: July 14, 2023
Pakistan
1 review
0 helpful votes
Follow Paul H.
Unfollow Paul H.
Send Message
Share Review
Report Review

Fast and efficient
July 16, 2024

Fast and efficient service with top notch customer support. They addressed my concerns promptly and professionally. The pricing is unbeatable for the quality of service provided. Highly recommend.

Date of experience: July 6, 2024
Australia
1 review
0 helpful votes
Follow Vasil Y.
Unfollow Vasil Y.
Send Message
Share Review
Report Review

Veri quick response, I am satisfied with the service.
Will recommend to my friends, as the mobile phone providers in my experience, Telstra and Optus asked for nearly 10 times more $$ for that!?
Thank you: :): ) :)

Date of experience: July 22, 2022
Virginia
2 reviews
0 helpful votes
Follow Stacey L.
Unfollow Stacey L.
Send Message
Share Review
Report Review

Never was i ask did my phone say unlock to use / that's why mobile unlocked said that's why i'm not getting a refund after paying 26$ the next day i was told to pay a balance of 49$ to finish the unlocking process tell me what was the purpose of paying 26$

Date of experience: April 30, 2024
Ireland
1 review
0 helpful votes
Follow Keane O.
Unfollow Keane O.
Send Message
Share Review
Report Review

Unlock never went through
July 16, 2023

I paid for my IPhone to be unlocked on 17/7/23 and the unlock never happened it has been stuck on 95% for the last week don't know why it's taking so long not good enough I would not recommend this website

Date of experience: July 16, 2023
Pennsylvania
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Send Message
Share Review
Report Review

Scam
December 20, 2023

I originally went with Mobile Unlocked because of all the good reviews; they must of paid for them. The business is a complete scam. 1st they charge you a fee to verify your device us able to be unlocked; which in of itself is reasonable if you are to lazy to check it yourself. Then they email you saying it is ready to be unlocked for an additional fee. Then a day or so after that is paid they email you again and tell you that for whatever reason (not in service, payment due, etc) that it requires their premium service for an additional fee.

Date of experience: December 13, 2023
New York
1 review
0 helpful votes
Follow Terrance B.
Unfollow Terrance B.
Send Message
Share Review
Report Review

SCAM
January 28, 2023

They charge you to check they can unlock your phone. They confirm that it can be unlocked for an additional fee. The website then gives you some false indication of the unlock being processed, and after 3 weeks they send an email saying it can't be unlocked, and refuse to give a refund!

Mobile Unlocked attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 29, 2022
GB
2 reviews
1 helpful vote
Follow Kian L.
Unfollow Kian L.
Send Message
Share Review
Report Review

Excellent value for money..
September 10, 2024

Highly impressed with the unique services offered. Not Only did they unlock my phone quickly, but they also provided additional resources to help me choose the best carrier.

Date of experience: August 31, 2024
New York
2 reviews
0 helpful votes
Follow Stanley v.
Unfollow Stanley v.
Send Message
Share Review
Report Review

This is a complete scam don't waist money
March 28, 2023

This is a complete scam. You pay almost $30 to wait a day for them to tell you to pay more money. If you look through the reviews all the responses are the same saying they cannot find your name in their system and to write a detailed review to a jacked off email address. You can call the carrier and get the exact same results from the provider. Just like they they claim they are doing. You might as well open the window and throw your money out the window and they use your information to sell. If you feel like just waiting time and money go for it

Date of experience: February 26, 2023
Virginia
1 review
2 helpful votes
Follow Darryl T.
Unfollow Darryl T.
Send Message
Share Review
Report Review

Deceptive advertising. They charged $28 for what I thought was to unlock my phone. After 24 hours they asked for another $28 to complete the unlock. I checked my IMEI number for free. What guarantee do I have that they will not charge more after the second payment? I looked on their website for contact information to no avail. Refund policy is there, but I didn't see anyway to contact them by internet. If it looks like a scam, it probably is.

Date of experience: March 13, 2024
South Carolina
1 review
0 helpful votes
Follow Khalid S.
Unfollow Khalid S.
Send Message
Share Review
Report Review

I paid the initial fee and then another $54 for the unlock. The site says 95% done from days ago. I applied for the unlock one week ago and haven't recieved the unlock yet. The ads say 100% guaranteed but so far there is much to be desired. I emailed the company and got a reply stating that I should follow the status online and that some unlocks take longer. I'm trying to get a T-Mobile unlock. I will post again once I have an update. The tracking page says Tmobile unlocking time frame is 24-72 hours.

Mobile Unlocked attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 5, 2023
Kansas
1 review
0 helpful votes
Follow Isabella K.
Unfollow Isabella K.
Send Message
Share Review
Report Review

Bait and switch
August 16, 2023
Updated review

Ad says I can get my phone unlocked for $26 almost instantly. It took 24 hrs to get 40% unlocked then I got a demand for $68 to complete unlock. I did ratings check and found that there could be additional charges beyond the $68. I chalked up the $26 to lesson in possible fraud!

Date of experience: July 17, 2023

Thanks you
July 9, 2023
Previous review

Thanks you.

Date of experience: July 9, 2023
New York
1 review
0 helpful votes
Follow Jar g.
Unfollow Jar g.
Send Message
Share Review
Report Review

SCAM
October 26, 2023

Just like everyone else's experience, it's a scam, they reel you in with fast stage response between the first payment and the second payment, yes, there is a second payment, usually double the initial charge (mine was $26, then $49). They don't tell you this, and they take advantage of your desperation to break free from the stupid carrier SIM lock. And a day or two after making your second payment, you get a 85% stage, then 95% quickly after, and this my friends is where they will get stuck forever ever. Do Not cling on the false hope, that unlock will not come.
And when you try to contact them, you can't, I've tried them on all social media platforms and several calls that go on UK voicemail. They should be blocked!

Date of experience: October 19, 2023
Indiana
1 review
0 helpful votes
Follow Aaron J.
Unfollow Aaron J.
Send Message
Share Review
Report Review

10/10 do not reccommend going through a website to unlock your phone. I have been dealing with these people for two whole months now. To say I'm irritated is an understatement. After spending 20 or so bucks for the initial process and then you have to turn around to spend another 80 bucks! They were unable to complete the process, so I requested for a refund. They allow up to 50% for a refund. After waiting around for 2 weeks. No refund has hit my account! They use big, smart words such as "expedite" and "imminently." Clearly, they don't have the brains to understand what those two words mean because in my brain, it should be within 3-5 business days. Nope. Nothing. Nada. I have been thinking of pressing charges because they have been no help, and I feel as if I have been robbed of the money that I worked so hard to earn!

Date of experience: December 28, 2023
Michigan
1 review
0 helpful votes
Follow ALBACHARD D.
Unfollow ALBACHARD D.
Send Message
Share Review
Report Review

Scammer
August 2, 2023
Updated review

Paid everything never get the confirmation.
My phone is still locked, and they scam my imei.
And also no way to ask refund or canceled an order. They send me an email that I can't respond back.
Stay away.

Date of experience: July 3, 2023

Fast and secure
May 27, 2023
Previous review

Fast and secure

Date of experience: May 27, 2023
South Carolina
2 reviews
0 helpful votes
Follow Tiffany H.
Unfollow Tiffany H.
Send Message
Share Review
Report Review

Scam company- zero stars
September 3, 2023

This company is a scam…do not waste your money…they fall back on the 30 day part of the contract in hopes you forget about it…just call you phone provider and get them to unlock your phone…I hope I can recoup my money…leaving a review in hopes no one else gets scammed. None of these positive reviews can be real…disgusting company to deal with.

Date of experience: August 4, 2023
Virginia
1 review
0 helpful votes
Follow JOHN G.
Unfollow JOHN G.
Send Message
Share Review
Report Review

Additional charge
May 13, 2023

First thought was it's a fair price. But to finish process was an additional charge added to the process. Reason given was to make up loss revenue for cell carrier!? The phone had been off line for six months and all my other phones are with the same carrier. At this point I won't finish the process.

Date of experience: May 13, 2023
Illinois
1 review
0 helpful votes
Follow JOHN Q.
Unfollow JOHN Q.
Send Message
Share Review
Report Review

Taking advantage of what you don't know
June 1, 2023

I was extremely disappointed with Mobile Unlocked and the services that I expected them to provide. My iphone was carrier locked and needed unlocking in order to switch to another provider. What I was led to believe would be 24 to 72 hours turnaround morphed into one week. The method of measuring progress was laughable and gave only a per centage of completion and no way to contact them. Stay away from this website. Take your phone to a real life service provider.

Date of experience: June 1, 2023
Louisiana
1 review
0 helpful votes
Follow Stephanie C.
Unfollow Stephanie C.
Send Message
Share Review
Report Review

Not Very Transparent Regarding Services and Pricing
October 31, 2023
Updated review

Unfortunately what I paid for were verification services that are free on the web and I had already done it on my own. After the verification process (which took about 5 days) the company emailed me to tell me they were done and the phone "could be" unlocked. The charge was another $89. This company was well-reviewed. However, I'd rather do business wiht a company that lists everything out up front, and I thought I was as I even read the fine print. Looking back on it, it was vague. Anyway, I'm out about $30, so I learned another lesson!

Date of experience: October 24, 2023

Good so far
October 14, 2023
Previous review

Good so far

Date of experience: October 14, 2023
Arkansas
1 review
1 helpful vote
Follow Jeremy S.
Unfollow Jeremy S.
Send Message
Share Review
Report Review

Paid $5 to confirm my phone was locked.
Already knew that. I was charged $49 more to unlock the phone. Phone was not unlocked.
Pretty told to suck it up.It is a big scam.
The company is run out of country.
No league standing.
Big, big scam

Date of experience: March 31, 2022

Overview

Mobile Unlocked has a rating of 2.8 stars from 747 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mobile Unlocked most frequently mention customer service, complete scam and credit card. Mobile Unlocked ranks 4th among Unlocked Phones sites.

service
337
value
135
shipping
84
returns
109
quality
536
This company does not typically respond to reviews

Instant Feedback

8,866 reviews