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Mobile Unlocked

How would you rate Mobile Unlocked?
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Texas
1 review
0 helpful votes
Follow Mandy S.
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Total scam
December 14, 2023

I had a desperate moment and used them to try to unlock my 3-year-old Galaxy A21 TRACFONE. I needed service and couldn't afford a new phone.

Shortly after paying them my last $26, I found the correct website where I could do it myself in seconds. I messaged them and told them I unlocked my phone, and could I get at least a partial refund? No.

Then I got this email, telling me my phone was ready to be unlocked, and I needed to pay an unlocking fee, because my "phone is very expensive" and I was under a contract. I have never been on a contract. And it was an inexpensive phone when I bought it years ago!

Date of experience: December 7, 2023
California
1 review
0 helpful votes
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Very disappointed
September 11, 2024
Updated review

It didn't work and I've asked for my money back over 4 times with no response

Date of experience: September 1, 2024

Good so far good didn't know about this process or...
September 1, 2024
Previous review

Good so far good didn't know about this process or don't remember being told about it!

Date of experience: August 22, 2024
Pakistan
1 review
0 helpful votes
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I had been struggling to use my old phone with a new Carrier until I found this unlocking service. The process was incredibly straightforward, and my phone was unlocked within Hours.

Date of experience: June 10, 2024
Jamaica
1 review
0 helpful votes
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Be careful
October 10, 2024
Updated review

Very hard to communicate with. Not fort coming with information about unlock process till after paid. Process took longer that stated.

Date of experience: September 30, 2024

Not sure
September 9, 2024
Previous review

Ease of used, very little communication. No explanation for delay

Date of experience: August 30, 2024
Pakistan
1 review
0 helpful votes
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Unlocked my Device Efficiently
May 30, 2024

I was hesitant to spend money on unlocking my phone, but this website's prices are so reasonable that I decided to give it a try. I'm glad I did because they unlocked my device efficiently.

Date of experience: May 20, 2024
Washington
1 review
0 helpful votes
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Price was fair,
August 19, 2024

The process was incredibly fast, with my phone unlocked within a few hours. The pice was fair, and the service exceeded my expectation,

Date of experience: August 9, 2024
Pakistan
1 review
0 helpful votes
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Hesitant First
July 18, 2024

I was hesitant at first, but this unlocking service proved to be fantastic. My phone was unlocked without any issues, and the whole process was completed with in a few hours.

Date of experience: July 8, 2024
Canada
1 review
0 helpful votes
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Love the service didn't like the $66 surprise.
October 22, 2024

Simple and easy and I'm happy I did it but I did not like the $66 surprise. I thought it was expensive.

Date of experience: October 12, 2024
Greece
1 review
0 helpful votes
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Efficient and reliable
September 9, 2024

The unlocking service was faster than I expected, and the price was very competitive.

Date of experience: August 30, 2024
Kentucky
1 review
0 helpful votes
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They didn't unlock anything waste of money
September 9, 2024

Did nothing for my phone and nobody will return my email scam scam

Date of experience: August 30, 2024
Mississippi
1 review
0 helpful votes
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Not worth your time and money!
September 9, 2024
Updated review

They took my money and I'll never recommend nobody to use this site if your network is Blacklist.

Date of experience: August 30, 2024

The service was quick and easy!
September 1, 2024
Previous review

The service was quick and easy!

Date of experience: August 22, 2024
Hawaii
1 review
0 helpful votes
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Not what they advertised
June 5, 2023

They 1st said $29.95 and you would get unlock immediately, well that didn't happen. 48hrs later they said they needed another $89.00. Well I paid it mind you this was a prepaid ATT phone that I bought a different sim car for. I get an email after saying 24 to 72hrs that was over a week ago! I contacted support very rude, saying read the fine print we have 30 days. I was like this isn't what you advertised, and I have an email from you guys saying this. Same rude response saying if I dispute charges they would file a claim for up to $500. It's like just do what you advertised and what you said on your emails period! Beware do not use them they don't do what they promis

Mobile Unlocked attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 6, 2023
Delaware
1 review
0 helpful votes
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Very Pleased!
September 8, 2024

So far good, site is user friendly. I was skeptical at first, but everything worked out fine.

Date of experience: August 29, 2024
Pennsylvania
1 review
0 helpful votes
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Horrible they take your money and then give you the same message and never unlock your phone never have a refund just took my money and ran biggest scam out there beware

Date of experience: August 17, 2024

Fast and easy
August 15, 2024
Previous review

Fast and easy

Date of experience: August 5, 2024
Oregon
1 review
0 helpful votes
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I have tried to contact some one about unlocking my phone. I still don't have it unlocked. It is a waste of time emailing your support team as all I get is a PRE-PREPARED statement and no answer to my questions So I have to risk another $7.00 to find out if my phone is going to be unlocked.

Date of experience: September 13, 2023
Georgia
1 review
0 helpful votes
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Extremely frustrating process
March 29, 2023

I took 3 phone calls to find a representative that could help with unlocking a phone. No communicaton regarding additional time and charges levied twice after paying off installment plan and unlock request.
I had to initiate followup and found that additional charges had to be paid.

Date of experience: February 27, 2023
Pakistan
3 reviews
0 helpful votes
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Fantastic Service
June 21, 2024

I had my doubts about online Unlocking service, but this service proved to be trustworthy and efficient. The turnaround time was impressive, and the cost was reasonable.

Date of experience: June 11, 2024
Australia
1 review
0 helpful votes
Follow Noe L.
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The site is a scam.To release the unlock code they require additional payment. In this case more that if you have it officially unlocked by the network. Do not trust this company!

Date of experience: December 8, 2023
South Carolina
1 review
0 helpful votes
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DONT DO IT!
March 25, 2024

The unlock got all the way to 95% just for them to tell me it's a scam.smh I'm not upset I should've known it was to good to be true but, it took two weeks for them to tell me this and I had to contact them they wasn't going to contact me.

Date of experience: March 15, 2024
Belgium
2 reviews
0 helpful votes
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The unlocking process is quick,
September 13, 2024

The unlocking process is quick, the prices are affordable, and the service is reliable. I wouldn't go anywhere else for my unlocking needs. Highly Recommended.

Date of experience: September 3, 2024

Overview

Mobile Unlocked has a rating of 2.8 stars from 747 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mobile Unlocked most frequently mention customer service, complete scam and credit card. Mobile Unlocked ranks 4th among Unlocked Phones sites.

service
337
value
135
shipping
84
returns
109
quality
536
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8,866 reviews