The bugs were loving the hole in my RV's screen door where the slide belongs. That is until I found the perfect replacement at the Mobile Home Parts Store. The replacement actually came in a color that is easy to live with where so many hands touch it... black. I have bought much more that had terrible shipping packaging from other companies. This company has it together.
I have made several purchases from the Mobile Home Parts Store. The items arrive quickly and properly packaged in order to prevent damage. If you do need to talk to someone - they are pleasant and willing to go that extra mile for you. One time I had to return some parts (my fault) and they could not have made it more simple, and the refund was quick (none of that 7 - 10 day stuff). I do a lot of shopping online and they usually ask you rate them, take a survey, or do something to convince future shoppers that their service is the absolute best. I don't have time to waste convincing others where to shop and refuse the offer, but I am making a deviation from that practice for the Mobile Home Parts Store. I am that pleased with them.
Part arrived sooner than expected. Although part was a different style in the back for hook-up (my fault - did not compare to existing faucet which had an offset shower connection) I was able to re-align the center hole to fit the new faucet. It looks good and I get better water flow.
Received our window on Monday from UPS. Looks great! Mobile Home Parts Store was very helpful when we ordered and now with quick service. Just waiting now for our contractor to put the window in! I'm sure we will be ordering more in the future!
Your web info & customer service didn't get the info correct. Fast delivery though. Picture on website incorrect. Two calls from rep stating the web had the wrong description. Second call stated the sink only comes with 3 holes (Illustration showed 4). It arrived with 4.
I ordered this from your store because I wanted a window crank made of metal. Big mistake, the screw that came with it wasn't even long enough. I wound up having to go to Home Depot to purchase one. I could have saved the money on shipping and had a crank sent to the store if that was the case...
Bought the sink they showed off the image of Sharpe sloped sides an teo over flow holes to match my other sink in bathroom they sent me one with one overflow hole an no slope an say they sent the correct one. So I'm stuck with a sink I can't use since it don't match. Attached is two pictures one of what they said it was the other of what they shipped.
I ordered 3 replacement sinks for a mobile home, they arrived smaller than the actual measurements stated on the site. They told me I could return them and pay for the shipping myself. I paid $20.99 for THEM to ship to begin with, but to ship back I'm getting quotes all over $70! The company refused to just charge me their shipping rates and email a return label, etc. The rep I chatted with online just ended the chat when I said this would motivate me to never order from them again.
Purchased over $800 order on 5/25. Shown on site to ship in a few days... Received damaged 6/23 so we refused the order and was ALL sent back (receipts to show). Then Replacement order arrived 7/22 but they only gave us half the order. Contacted to ask where the rest of the order was only to be told they had already gave it to us and their receipt shows we only returned one box and lied saying they spoke with us on the phone to confirm. 100% false. Filing dispute with BBB, and looking into other avenues to ensure my products or money is returned. Very bad for business and I recommend anyone planning to purchase here do yourself a favor and shop elsewhere
Ordered combination door that was in stock. Called 3 weeks later and was informed that they are filling May's orders and have no idea when they will get to August's orders. They never answer the phone and never return messages. I'm going to cancel and will expect a refund or I will contact my crecit card company! Terrible customer service!
I rated them one star only because no stars was not an option. I ordered fiberglass stairs; my payment cleared my bank the next day. Their website states that they ship within 4-5 days. After NOT receiving my stairs two weeks later, I called and was told that they didn't even have the stairs; that they were waiting for a shipment from the manufacturer. Okay, understandable, but why hadn't they notified me of the delay? I waited another 7-8 days and called again. Still did not have my stairs. I demanded a refund. This company does not care about the customer. I will never order from them again.
Paid for door October 31st 2020. Was told door would take 3/4 weeks. Now 4 weeks yet to hear a word from them. Call call call message message message email email email. No response. Getting frustrated. Went on better business bureau site looking for them. They have a ton of complaints against them. All unanswered. Pathetic!
Ordered parts online, user friendly. Although I did order a wrong part. The company did call me to tell, I appreciate that. Called to have the part switch and the first lady to help me said ok call me back when you know what you want. Uh ok you can't just help me while I'm on the phone with you? She said no! So I got off the phone looked up the part number that I needed and called back. I got someone else this time, she took care of me but then asked me if I heard the tub was on back order, I said no I didn't hear that. She literally talked to me like I was stupid and argued with me that she heard the other lady tell me that moments earlier! The hospitality SUCKS!
I called 16 days after receiving an email that there shipping was three weeks out and they couldn't even give a tracking date not realizing that they were three weeks out on receiving the product and not getting it shipped straight to me when ask to speak to the manager she canceled my order and hung up on me garbage company do not use
So far it has been over a week since placing my order and have yet to hear a word regarding shipping or anything else! If something changes for the better I will update my review but it certainly doesn't seem likely. I have reached out to the customer service department with no response as of yet.
Received damaged kitchen sink. There was no damage to packaging upon delivery inspection. The company chose to ship a damaged product. The customer is expected to pay the return shipping charge. Extremely disappointed. Will not be ordering from Mobile Home Parts Store anymore.
Would like to know whats underneath and sides of products. And measurement's of the
Drain hole to floor, etc. I get most of my Info from Reviews that tell me more then the site,, beyond that Fairly informative,, and if they could ask what type of delivery you would like or are going to give you would be nice. I had A 35 pound plastic 54 inch tub delivered on a 48 foot tractor trailer. And had to make an appointment for delivery, and of course delivery was very late.,
We are renovating our bathroom. This is the only place we could find an attractive shower stall that would fit our tub space. It was much less expensive than Lowes or Home Depot. And it was delivered in only 3 days!
With this being my first time living in a mobile home, I have learned that things are much different that a house. This site has all the things I've been looking for to little avail locally. Though I live in California the door knob arrived within 4 days. Fair prices, my back door knob was $15 and $5 for shipping. Gladly, spent $20 to get my back door to close properly. Thanks guys!
I've been searching for a back door for six months, but with the complicated ways to get measurements, not to mention outrageous shipping charges, I've held off. With these guys it was simply measure the door, pick your style and done. Shipping was reasonable as well. They were also friendly and helpful. The door was so well protected when it got here, I'm gonna be purchasing my windows from them as well.
Overview
Mobile Home Parts Store has a rating of 3.9 stars from 457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mobile Home Parts Store most frequently mention fast delivery, timely manner and great service. Mobile Home Parts Store ranks 2nd among RV sites.
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- Laurinburg, NC, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members