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Colorado
2 reviews
2 helpful votes
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Great Company!
May 6, 2020

I have ordered a bunch of tiles from Mixtiles and they do a great job. Shipping is super quick and the cost is great. Best thing is if you have an issue with your Mixtiles they will ship you a new one! The customer service is AMAZING!

Date of experience: May 5, 2020
California
2 reviews
2 helpful votes
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Highly recommend
February 6, 2023

Love using this product... Excellent quality printed photos, and very prompt customer service.
The delivery time is also decently fast.
I will highly recommend this site.

Date of experience: February 5, 2023
New York
1 review
1 helpful vote
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TERRIBLE CUSTOMER SERVICE
August 12, 2023

The photos and frames were terrific -- the customer service, not so much. I was charged the wrong amount two of the times that I purchased from them, and had to go through three customer service reps to finally clear up the mix-up. I gave them one last chance, and this time my photos were processed through a service that was across the country in Las Vegas. As a result, photos that had previously been processed within 72 hours now took 2 weeks! This time I spoke with three different representatives -- Gerson, Farah, and Emely. They had no explanation for why the inconsistent service. Then, when I was told that a supervisor would be jumping onto the messenger chat with me "shortly", I waited thirty minutes... TWICE... and no one came back on. So, beware. If you need your photos relatively quickly, when you purchase from them, be sure to indicate in the notes that you do NOT want your photos processed at a site across the country! And don't expect a quick or satisfying answer if there is a problem.

Date of experience: August 12, 2023