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Claim Your BusinessMixtiles.com has a rating of 4 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. Mixtiles.com ranks 315th among Home Decor sites.
Love using this product... Excellent quality printed photos, and very prompt customer service. The delivery time is also decently fast. I will highly recommend this site.
The photos and frames were terrific -- the customer service, not so much. I was charged the wrong amount two of the times that I purchased from them, and had to go through three customer service reps to finally clear up the mix-up. I gave them one last chance, and this time my photos were processed through a service that was across the country in Las Vegas. As a result, photos that had previously been processed within 72 hours now took 2 weeks! This time I spoke with three different representatives -- Gerson, Farah, and Emely. They had no explanation for why the inconsistent service. Then, when I was told that a supervisor would be jumping onto the messenger chat with me "shortly", I waited thirty minutes... TWICE... and no one came back on. So, beware. If you need your photos relatively quickly, when you purchase from them, be sure to indicate in the notes that you do NOT want your photos processed at a site across the country! And don't expect a quick or satisfying answer if there is a problem.
Love using this product... Excellent quality printed photos, and very prompt customer service.
The delivery time is also decently fast.
I will highly recommend this site.
I have ordered a bunch of tiles from Mixtiles and they do a great job. Shipping is super quick and the cost is great. Best thing is if you have an issue with your Mixtiles they will ship you a new one! The customer service is AMAZING!
The photos and frames were terrific -- the customer service, not so much. I was charged the wrong amount two of the times that I purchased from them, and had to go through three customer service reps to finally clear up the mix-up. I gave them one last chance, and this time my photos were processed through a service that was across the country in Las Vegas. As a result, photos that had previously been processed within 72 hours now took 2 weeks! This time I spoke with three different representatives -- Gerson, Farah, and Emely. They had no explanation for why the inconsistent service. Then, when I was told that a supervisor would be jumping onto the messenger chat with me "shortly", I waited thirty minutes... TWICE... and no one came back on. So, beware. If you need your photos relatively quickly, when you purchase from them, be sure to indicate in the notes that you do NOT want your photos processed at a site across the country! And don't expect a quick or satisfying answer if there is a problem.
Tip for consumers:
The quality of the product was great. The customer service and shipping was terrible.
Products used:
This time I ordered one 8x8 framed photo and two 8x11 framed photos. Previously I ordered over two dozen 8x8 photos.
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