Miss Circle

Their return policy is a lie. I purchased $600 in dresses from them and requested a return within the 14 day period. The package was shipped back and because the carrier made the package arrive later than 14 days, they had the audacity to issue me a gift card instead of refunding my credit card and basically just saying tough luck.
This is 100% unacceptable and I have an active dispute open with my credit card company to get this charge reversed. Do not waste your time trying to order dresses through this site.

Their sales method will deceive you into not getting your money back. They do not give refund, and you will have to pay shipping if you return items, even if it is not your mistake!

The size they post on their website is incorrect, it doesn't match with American sizes! Your complain will be ignored and treat unfairly! I keep asking for my refund because it isn't my fault, but they ignored me.

They don't have a phone number, or live person you can talk to. I would never buy from this company ever again!

First off this company's sizes are not accurate. Some run smaller than others and they'll give the impression that returns are a simple process but when it comes to returning a product, they have a 14-day rule that you have to ship back etc. However, they will not respond to you for return instructions or respond vaguely until it's past 14 days and you can no longer return. They have good customer service until it regards a return and suddenly they lost all their brain cells. If it doesn't fill you're screwed.

I ordered 4 dresses from here and wow! One did not fit well and the customer service tram handled it immediately and took care of it. I am so grateful for them being so kind and quick with finding solutions that worked for both of us. Highly recommend shopping here and I plan to get at least 10 other dresses from them. They style is a 10, the quality is a 10 and the customer service is a 10!

The products are good the customer service to do exchanges is horrible, They sent me the wrong color hoodies and clearly have my money and wont answer any messages via, webpage chat, text messages, facebook, or anywhere that you can possibly try to reach out to them. Only when you make a big enough fuss would they act like they will do something but at the end they will avoid you and do their best to not do the exchange or refund your money.

I've been shopping at Miss circle for a long time, the design and quality always surprises me. Highly recommend it!

Terrible customer service! I purchased a few items 3 weeks ago and received a tracking number indicating that the items were in transit but never received items. When I called to inquire about my order I was nonchalantly told that the items I ordered were out of stock and that the company tried to call me to advise but they never refunded me my money. Terrible.

I love shopping with miss circle
Amazing stylish design, reasonable price and true to size! Highly recommended <3

They lost my dress and said they couldn't give me my Money back Only a credit: they never told me my dress was lost: I ordered with them Jan 23 and they responded Jan 28, I kept asking where was my dress and finally somebody wrote back but it was an automatic system saying my dress was lost. So they are not responsible. That's so wrong: please don't ever shop with them: they are disgusted

This is the third time I shopped from this website and all times, am very satisfied. It took just 3 days for my dress to get delivered. The website always has discounts and sales. The prices are reasonable for the great quality of their clothing.

April 13th, I purchased 2 dresses via next day mail. I attempted to return both dresses to their Soho store on Saturday, April 15th and was told one dress was missing a second tag and I had to contact customer service for approval to return otherwise they'd lose their jobs. I attempted to return both dresses in the same manner I received them and am being penalized for Miss Circle's error. Turns out there's only an email for customer service. One salesperson said customer svce close at 3:30pm on Saturdays. The other salesperson said they're closed on weekends. Steer clear from this company. They are preying on customers.

I have shopped with them twice. 1st time was excellent cause everything fitted perfectly. 2nd time my dress had to be shipped back due to not fitting right. I requested to just refund it and everything fell within the guidelines of 14 day, not a sales item, no damages. I noticed that once I contacted them to let them know that I would be returning it they weren't as friendly from when I was initially placing the order. I even started getting harassing emails before the item even made it back to them. When the item did arrive they only issued a gift card and I question them on why I didn't receive my funds and they tried telling me that the item had stains on it when returned. This Item was only pulled out of box for a couple minutes and then placed right back in with no stains. This place doesn't take too kindly when you request a refund! Please be careful cause I personally will never order from them again.

I bought two dresses from this place. And they look extremely cheap. Nothing like the photos. Don't waste your money or time.

I order a dress size XL (12-14). My size is 10-12 i order even one size bigger but this dress it wont fit to size 8. There is no return lable it seems i have to pay out of pocket to return.

Don't do it, it's a ripoff site from China. They get a mailbox address in the US, slap on an American name, then start shipping out sweatshop clothing. Save yourself the headache and buy local. In the long run you will get better quality for less money. Here there are extreme shipping charges and usually unmentioned duty and tax charges.
Linked with another scam site Sneak outfitters. Com

I ordered a dress from them, and it was delivered to me from New York in 4 day! So sad they don't have next-day delivery. Love the dress tho!

I saw a dress on Erica Mena's Instagram and she tagged Miss Circle; it was so pretty that I went to check out the website and fell in love with everything! I ordered one dress and it was amazing, very good quality fabric, perfect fit, and it arrived on time! Amazing shopping experience. Everything better than expected.

I was shopping in the area (Soho, NYC) and decided to visit their showroom. The room doesn't have everything that they have available on the website, but it's still a big collection! Also, the sample sale price is much cheaper than the price online. I will definitely come here to shop in person instead of ordering from them online.
(PS all their stuff was rlly good material and they were nice about me trying on a million and one dresses lol)

I brought a dress from them and wore it once it busted at the seams...

My best friends bachelorette party was this past Friday and the wednesday before I was still looking for a perfect.
I found miss circle online and saw it said 2-3 days shopping in a lot of dresses, but I called the office to make sure it wasn't scam.
I spoke to JP on phone and he made sure i got my dress within 2 days!
I told him my situation and he made sure I got it on time. This was great customer service.
Also I love the dress

I have ordered from Miss Circle a few times now and the quality is great! This is some really good stuff..

I ordered a dress for my wife's anniversary, I received my order in three days, she loved the qualify and it fits her very well, just like what you see on the website.

I ORDER A BANDAGE DRESS IN WHITE, WHITE DRESSES AND SHOES CAN LOOK VERY CHEAP IF NOT DONE RIGHT - THE DRESS WAS RECEIVED IN A TIMELY MANNER AND WAS JUST LIKE THE PICTURE ON THEIR WEBSITE. I WOULD DEFINITELY MAKE ANOTHER PURCHASE FROM THIS COMPANY