On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I requested early delivery and so it happened... thank u so much, my 1st experience has been extremely well...
Hi I have found my product with full of good quality. Product so good.
The length of kameez is short till knee n in the image it is long. I didn't like what I received..
The quality of the product is too good and am extremely satisfied with the product. Thank you Mirraw.
Its not look like image. I am not happy for this. Saree false no good. Stitched no good. Blouses ok. Thanks
The golden embroidery is different from the site image, l didn't like It Very much.
The Product received is as advertised and met our expectations fully. We are fully satisfied.
It was very nice as shown on the picture. It was also delivered on time. I am happy and satisfied.
The material is as same as was seen online the fabric and colour is same I liked it thanks
Well on time with good quality product, same as shown in the photograph, after a long time getting the perfect product, well done Mirraw, a rare achievement.
I'm happy with my product! At first i thought 38 would be big for me but it was exactly what it should be
You should change the tracking company (DPD). They are not professionals
As a picture, at a glance nice. Open this product, I m not full satisfied, coz hell & heaven difference.
Kindly your images good. I am appreciate.
Beautiful Moroccan Arabian kaftan. Perfect fit. Very comfortable to wear. Very elegant and glamourous gown. The design and workmanship is perfect. Very stylish. The gown is much more glamourous than the photograph depiction.
The order got delivered before time and the quality of material is really good for the price. I totally loved it.
I just ordered small item to know your quality of the product
I really liked the product the quality is absolutely awesome
Purchased this lehenga for my teen daughter. Lehenga's fabric, embroidery and overall quality were awesome. Really happy with the purchase, and she loved it too, which for a 15 year old says a lot!
Well stitched, blouse sits slightly higher than ideal in bust area
The package was not good. The item was kept in a box with sticker on the top of the box taken leaving behind portion of the sticker. It was not a quality package at all. Looked like a used item. It just ruined the impression of the whole order.,
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at escalation@mirraw.com. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on mcare@mirraw.com. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores