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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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I ordered 2 sets but received only 1. They may send it later or refund the money, but I wished they could send notification about it beforehand. Otherwise no regrets. Customer service is all the time very helpful.
The product was good, except the color seemed to be darker than what was shown in the picture, which I think could be because of the lighting issue. The quality of the saree was good.
Quality, fabric colour and your delivery time is good and super.
I am very happy with my order, i have read negative reviews online before and decided not to buy from mirraw but then i came across a youtube video review and it seemed pretty good so i thought i would give it a go myself. I also have a youtube channel myself with 14k subscribers, i will be shooting a review viedo to share my purchases with my viewers :) please keep a look oit for my video and support. My channel is called UmmeYusuf https://www.youtube.com/user/shafiabegum
The picture and the product were absolutely same. Lovely embroidery. Quality of the product is really good.
It's beautiful, exactly as it shows on the image. Love it! Only thing is it took far too long for delivery.
Very happy with the exactness of what I received vs what was displayed online. The color and design was the same and I'm delighted with the material, pricing, delivery and authenticity. After being recently scammed by another site, I am relieved to find Mirraw.
So far with my orders online I am satisfied with all my products. And the way I am notified about my order is being tracked untill I receive my products.
Thank you
Celine Manuel
Wonderful salwar suit and fits perfect, I will buy more of this of other color as the price goes down, I am waiting f for the price to go down, great product, thank you.
Highly recommend good quality silky NIDA batwing design but abit Fitting in the waste you have to look at measurements well before you order. I love it
The cost of the saree is reasonable. The quality is very good. Delivered on time. Will continue shopping whenever required. Thank you for the good service.
I am pleased with the gd customer service of your online store. mirraw.com is gd. Thumbsup. I love the outfit. It looks gd. I think i may buy again in the future.
I like your products it's really good quality
And the thing is I paid custom charge 1500 SLR with this product I bought a matching two showls for that another 1500 I paid custom charge both came together but paid twice. Altogether 3540 I paid so disappointed for that. Sorry fo the inconvenience
Very happy with the item which was received on time. Excellent quality and very good customer service.
Really appreciate it.
Thank you Mirraw. You are the best.
Fits well and excellent piece which is worth the price
To be honest, I love the clothes already so much that I want to wear it all as soon as possible. Special point is I love the clothes quality this made me so happy as to let you know that this was my first purchase, so before buying it I was very confuse because didnt knew the clothes quality that how will the outcome comes to me. But OVERALL I received my purchase and I love every single clothes quality the designs... btw its same as the picture. So it satisfied me so much. I'll be purchasing from mirraw again for sure very soon. Lastly, I would like to say I want it fast ship as soon as possible. Overall everything is perfect about it. THANKYOUU!
Product is very quality and size is also perfect. But the delivery chargers more than good price. They are not informing before. How much the order cooriar charge. Im really dissapointed
Very nice quality I Like it very much. Nice collections
Am really satisfied with my necklace set, same as i expected
Very happy with the quality. Not too heavy like other indian jewellery, happy with the price too, value for money achieved.
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at escalation@mirraw.com. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on mcare@mirraw.com. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores