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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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I was not too satisfied with this purple, becos I did not receive the dress I saw on the picture, the one I received and color are both different and very big.
The beads and length of the neckpiece r too small for me to use but quality of the product is really a very good one
Every thing about it is good I really love your sincerity the colours is even better than the picture. Pls keep it up I will love to buy from you again and again. Thanks
It was nice but not that bright colour as i expected and seen in the picture. Slightly colour differece..
Size was slightly small for my 12 years old but it's ok as I need to give it for alterations. Apart from that all good.
Satisfied with the product and stitching, thank you so much
Quality product at fair price and delivered on schedule
Pleased with my purchase. Received it in good condition as advertised. Will buy more for my boys if on sale again. Thank you mirraw.
Really good quality garment.
International Postage was fantastic
Communication was really helpful
Good product good quality would recommend to friends and family but I think it expensive in the website rather buy in a buy in the store but no chance of visiting India till nx year would only buy if offers and occasions like eid and Diwali Navrati
Extremely satisfied. Was a bit sceptical, buying from a site with a lot of negative feedback, thought I would give it a try and boy was I surprised, it was exactly what I had ordered. Thank you Mirraw..
The dress is beautiful and it is good conditions. Love it.
Very good service and excellent stitching. Loved it. Just not satisfied with mirraw wallet as they are not redeeming my money i had. I didnot know it will get expired.
The only thing I want is option of measurement even when selecting different
Sizes. For ex someone can be small but their shoulders can be broad and leg size can be long. This is what happened to this purchase. I can fix it but going forward that will help.
Very happy with my purchase. Was able to let out seams because of extra wide seams
The service was very efficient and the product is good quality!
The item was exactly what we had ordered
We have had earlier some bad experience with clothe items bought on internet for quality as well refund
Your supply has assured that this site is trustable
Thanks
I loved the earings but one had a broken "hook" where the ear piece hooks onto the jewellery which I had to try to repair myself
It is beautiful, it is a gift for a friend. It is perfect.
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at escalation@mirraw.com. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on mcare@mirraw.com. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores