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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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Good product, arrived early. Satisfied with the product
Very nice but I did measure size wrong... So I will buy again in correct size next time
Very affordable price. The work was very neat. Go ahead And buy with maruti store
I bought this sari for my aunty and she loved it. Colour n quality awesome for this price range..
Extremely surprised at the quality for the price. Great color just as in the website. Extremely pleased
It's the exact product that I ordered. The material everything. Extremely happy with it. I will definitely be ordering again from you
I love my white necklace just as I pictured it before receiving the item.
Thank you so much
It's a lovely saree. At first I thought it's looks quite small and light... but after wearing I loved it... Thanks
The quality of the product is very good... worth the money
The color and fabric is exactly as in picture... my 7 year old loves the details on the pant and lace work on the slit... there is extra net sleeve but she prefers to go sleeve less. Loving it
The quality of the cloth is very good and I have received the same suit which I was ordred... thank you so much mirraw
It's awesome outfit and you guys delivered within 4 to 5 days. Very nice service.
Overall the dress is awesome. The blouse is larger than the size ordered. But that is managable. Good dress. As shown in the display. Exactly have received it.
These bangles are awesome very very beautiful everyone just go for it without thinking
Its d same what we have seen in picture. Quality is also good. Worth to buy. Thank u mirraw... keep serving us
Awesome, I liked it very much, ordered another one set.
Maroon embroidered silk salwar with dupatta very elegant looking and the standard quality of over all fabric is excellent.
Thanks for customer service, i will place more order in future
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at escalation@mirraw.com. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on mcare@mirraw.com. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores