MiniInTheBox has a rating of 2.9 stars from 2,354 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MiniInTheBox most frequently mention customer service, business days, and tracking number problems. MiniInTheBox ranks 5th among Wholesale Clothing sites.
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Plastic Multifunction Fruit Peeler & Grater Excellent kitchen tool. Very helpful and easy for use. Its a quality product for great low price. Very durable, convenient for the fingers, good looking and very effective. Simply the best. I received orange one and will buy more of them. Very pleased. I recommend this item.
MiniIn The Box and parent company Light In the Box are willing to take your Money. BUT, they won't return your requests for return, even if their return directions are followed. Items sent were NOT what was ordered. It took more than 9 weeks to receive the order. Worst company ever. DON'T waste your time or money. FYI - the picture attached was what I ordered, BUT NOT what I received!
I bought item for my office colleagues, they are very happy to receive it. Its well finished and good quality at this price; customer service as always very helpful, shipped very fast. Thank you
Un site fiable avec certes des frais supplémentaires de douanes qui peuvent n'être que rajouter à la livraison mais qui sont évitables par l'ajout d'une petite assurance à la commande de 2-3euros il me semble. Des prix super abordables et la qualité qui va avec, donc je recommande ce site même si parfois les délais de livraisons peuvent être long le service après vente assure!
Se non fosse per i tempi di attesa della spedizione sarebbe il top! Trovo sempre cose particolari che sono sempre uguali alle foto. Lattendibilità è massima e la serietà pure!
Al fin tengo mi pedido y este producto en mis manos!
Puedo decir que sé muy bien, sé que me servirá mucho...
Ahora solo espero se llegue el día de poder usarlo
Site is worth checking out. I've got some really good deals here! You won't be disappointed. I go to this website through their app quite regularly.
Très satisfaite du site bien que la livraison sois assez longue ou assez chère
Je recommanderai
Des prix introuvable ailleurs et bonne qualité
They try all time have 100% confortable service, is good i love this page, 100% trustworthy and safe
Tip for consumers:
100% trustworthy and safe
Great website which delivers quickly and the products were in a good state. Little expensively and comprehensive after-sales service, cool!
Leuke, betaalbare producten. Goede klantenservice. Heb nu een paar keer besteld en ben zeer tevreden over kwaliteit en prijs.!
Os Produtos são de ótima qualidade. Site confiável e diversificado. Com certeza comprarei novamente outros produtos. Recomendo a todos!
Ordered a phone case for a new Huawei phone that I got. On the website I searched for the particular phone and found a case that I really like. However, once the case arrived I found that it didn't fit my phone. After raising this issue with mini in the box they were very quick to resolve the matter which was greatly appreciated.
If you are okay with the fact that you need to wait 1 month for your order to arrive, this site is okay. Customer service is good, something was broken after a month of usage, and they directly shipped a new one. (Took a month, but hey, it was sent free?). Just have some patience with the company and don't take risks with birthday presents, christmas presents and etc..
Tip for consumers:
Don't exceed the amount of 15-20 euro. If you exceed this amount, chances are high that you need to pay taxes on your order. (You can always add an insurance for this at the website of Miniinthebox if the product is higher than this price)
Fiquei muito satisfeita com a minha encomenda, vinha tudo bem embalado num envelope almofadado e em perfeito estado, inclusive as capas tal e qual aquilo que imginei. Adorei a minha compra :)
I ordered a cable I was not able to find in any electronics shop. Was smoothly delivered and worked out of the box.
De producten die ik besteld heb zijn goed afgeleverd en in een redelijke termijn, nadat ik contact heb gehad met de klantenservice was mijn pakket binnen de tijd.
La verdad es que todos los productos están muy bien. Es cierto que hay que tener cuidado con lo que se pedi ya que no siempre es igual que en las fotos. Otro problema es que a veces todo tarda bastante más que lo que dicen que va a tardar, pero el servicio al cliente es muy bueno y si hace falta lo envían de nuevo y hasta con más rapidez.
I have been using this site for some time now and apart from the time the items take to arrive I cannot fault their service. The products are good value and when they do not come up to scratch, the refunds policy works well. The only downside is the length of time of delivery but (a) it is free and (b) I anticipate this and am a patient type so no problem there
Muy recomendable por la calidad y el precio. Incluso el serbio post venta es bueno. Todo lo que he pedido ha llegado correctamente, salvo una vez que pedí un reloj y recibí otro modelo. Pero me reembolsaron el dinero. Así que muy bien.
Site de confiance. M'a remboursé un produit dont je n'avais pas commande le modèle.
Le sav répond rapidement.
Ordered 8 days ago, paid extra for 3-5 day shipping, nothing here yet. Really frustrated because they were gifts for my students. I can't contact customer service because the website won't let me submit my request. It says 'access denied' when I try to send it. I would not recommend this site for anything! This is bad business!
UPDATE! After writing this review, I was contacted by the company and was eventually refunded the extra shipping I paid. I finally received my order after 3 weeks. Good products, but if you need it in a timely manner, you may want to reconsider this site.
Dear Customer,
We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=14192672
Sincerely,
MiniInTheBox Customer Service
Ordered a gear S3 watch and which took 3-4 weeks to arrive. But the band sizing was different on both ends so one end didnt fit. Advertised at 22mm but only one end of the band was. Customer service does not provide an email or chat contact function. You need to fill in a return request repeatedly to ask them what is going on. Has been 2 weeks going into the 3rd with no reponse.
** This issue was resolved with offer of refund without returning item. This simplified the process greatly.
Dear Customer,
Usually we use our ticket center to keep in touch with our customers, I guess you might don't know how to create a ticket. No worries, the supervisor of customer service created one for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile) You can find your ticket refer to following picture or this link: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=15339752
The item you choose is for Gear S3. It should fit this type. But it may not fit well for other types even though the same width. If there is any problem fit this watch, we will take our responsibility.
Sincerely,
MiniInTheBox Customer Service
It's a nice site with good cheap products and a nice customer service. The few times that my product showed up broken I got a refund immediately. Over all a great service and good products!
Ho ricevuto i miei 4 orologi corrispondenti perfettamente alla descrizione del sito mini in The box, sono soddisfatta del mio acquisto e suggerisco il sito ad altri compratori perché attendibili nel pagamento e nella ricezione dell oggetto, ma soprattuto il servizio clienti/assistenza per richiede info è efficientissimo!
Having placed an order, then reading the bad reviews with sinking hearts, it was with absolute delight that we received all our goods today (in time for holiday tomorrow :) ) - delivery time was excellent and goods very satisfactory. We will definitely use them again.
Goede zaak om allerlei elektronica en gadgets te kopen.
Prima spul en geen gezeur als iets niet in order is: geld
Terug of vervangend artikel.
Enig minpuntje is, dat het verzenden nogal lang duurt.
Maar ja, dat is meestal wel gratis. ;)
MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.
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Dear Customer,
The compatible model you choose is Honor 5A/Y6 II instead of Huawei P9 Lite. You can refer to this screenshot:
https://www.lightinthebox.com/download/739b4a73-ea2e-431b-b613-3e8a56f3c51b
The supervisor of customer service created one ticket for you. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=15132452
Sincerely,
MiniInTheBox Customer Service