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Ordered a gear S3 watch and which took 3-4 weeks to arrive. But the band sizing was different on both ends so one end didnt fit. Advertised at 22mm but only one end of the band was. Customer service does not provide an email or chat contact function. You need to fill in a return request repeatedly to ask them what is going on. Has been 2 weeks going into the 3rd with no reponse.
** This issue was resolved with offer of refund without returning item. This simplified the process greatly.
Ashton M.'s review of MiniInTheBox earned 2 Very Helpful votes
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I ordered some nail stickers and touch screen pen and I received all of them in good order and as...
Got my order in good form, time and well packaged and I got it earlier than I expected and this...
Dear Customer,
Usually we use our ticket center to keep in touch with our customers, I guess you might don't know how to create a ticket. No worries, the supervisor of customer service created one for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile) You can find your ticket refer to following picture or this link: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=15339752
The item you choose is for Gear S3. It should fit this type. But it may not fit well for other types even though the same width. If there is any problem fit this watch, we will take our responsibility.
Sincerely,
MiniInTheBox Customer Service