website thubmnail of MIC Support

MIC Support

How would you rate MIC Support?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
11 helpful votes
Follow scott H.
Unfollow scott H.
Send Message
Share Review
Report Review

Don't be fooled...
April 10, 2019

They will scare and gouge you to fix a problem that can be addressed for a fraction of the price with a legit computer repair shop. If you give them access to your computer for any length of time, then you are likely allowing them to open a back door into your personal information. If they sell you something you don't really need and then later come back to ask for more money, then it is your fault that you believed their BS reasons for not taking credit cards. Maybe the banks have black listed them. And don't be fooled by the many one-line good reviews. Those can be written by a 10-year old in an afternoon. Beware.

Date of experience: April 10, 2019
Mississippi
2 reviews
0 helpful votes
Follow Anthony S.
Unfollow Anthony S.
Send Message
Share Review
Report Review

This company is NOT Microsoft. He says he is Microsoft but he is not! Giant scam! I was ripped of on a bootleg Office 2016 software package. $280.00. The software does not properly work and has not since "William" installed it. William is the Owner and head thief.

I called to get the software fixed and or a refund and William deleted 4 years of my Business E-mail! I received no refund, am permanently harmed by Williams actions and advise everyone to steer clear at all costs as it is just ANOTHER Asian Indian computer rip off. Feel free to call me if you need any more details or have had a similar experience.*******225.

Date of experience: October 14, 2020
Oregon
1 review
3 helpful votes
Follow Linda P.
Unfollow Linda P.
Send Message
Share Review
Report Review

MIC Support
August 14, 2018

I was so confused when I called for help! After speaking with John, Sam and David, I am confident I will be once again able to use my pc without fear of unacceptable intrusion. Thank You to all of you for your great service! I worked with each individual as we progressed through the quirks of identifying and clearing my pc issues - which there were many of!

Date of experience: August 14, 2018
Florida
1 review
4 helpful votes
Follow r b.
Unfollow r b.
Send Message
Share Review
Report Review

From: Computer Repair Company Owner. This company is a scam. No affiliation to Microsoft and they use phony names and credentials and I'm fairly confident the good reviews on this site are phony. If you gave them access to your computer, have it checked at a repair shop for malware

Date of experience: November 20, 2019
West Virginia
1 review
3 helpful votes
Follow bryan k.
Unfollow bryan k.
Send Message
Share Review
Report Review

DO NOT USE THIS SERVICE
September 17, 2019

I started out by having some Microsoft Outlook problems around the 2nd of July. My computer seem to be fixed after the initial repair. Then it started running slower and slower so I called them back they asked me to pay another $799 on top of the $1225 I had paid the week prior. I declined to use their service and ask for a refund and I was told due to licensing they would not be able to issue a refund even though it states if you request a refund within 30 day. I have contacted the local law enforcement in Georgia and Better Business Bureau. To this day I have not received any refund but I will not be giving up until I get all of my money back. Do not use their services it is nothing but a damn scam.

Date of experience: September 17, 2019
Colorado
1 review
5 helpful votes
Follow Larry B.
Unfollow Larry B.
Send Message
Share Review
Report Review

Total Scam
July 20, 2019

These guys are phonier than a $3 bill. They took me for $1,200, then had the audacity to call back and try to take me for even more (I needed an official license from MS to handle the problem). Check with Microsoft and see if you can verify whether they are officially MS certified. They kept dropping the price of their second scam. Went from $1,289 to $199. Can you imagine MS doing that? Me neither. Stay away from this scam.

Date of experience: July 20, 2019
Canada
1 review
0 helpful votes
Follow Rose R.
Unfollow Rose R.
Send Message
Share Review
Report Review

Scammers
July 17, 2020

These people tried to scam me out of money after I contacted Brothers for printer problems. They asked for 200.00 for 3 years support. My problem was never resolved even tho they took 6 hours. It was Microsoft head office in Washington who told me about this scamming company. Thank you Microsoft for alerting me to this company and saving me my monies.

Date of experience: July 17, 2020
Colorado
1 review
0 helpful votes
Follow Alfred C.
Unfollow Alfred C.
Send Message
Share Review
Report Review

Service Feedback
July 30, 2018

The service provided by Jacob Mills was extraordinary.He took all the time necessary to step me through a complicated process. As a 73 year old, it was quite a challenge to get me through the process. His patience and understanding was very much appreciated.

Date of experience: July 30, 2018
Washington
1 review
0 helpful votes
Follow Gayle H.
Unfollow Gayle H.
Send Message
Share Review
Report Review

We called what we thought was support for our Brother printer because it wasn't printing properly. We were told that we'd been hacked, that the black inkjet function of our printer had been "suspended" - along with various functions of our computer - in the process, that they would fix everything, install a firewall to protect against future hacks, and that we needed to send them a Check (they do not accept credit cards) for $1249. 00. The printer seemed to be working OK.

The next day, the printer Wasn't working OK, so we called someone we trust: Tiger Custom Computers, and they Did fix everything, removed the Malware that MIC had installed - among other things - and the charge was all of $125.00. The computer and the printer are running great and I am So glad I didn't send off almost $1300 to these fraudsters!

Date of experience: May 6, 2020
Pennsylvania
2 reviews
3 helpful votes
Follow Terry L.
Unfollow Terry L.
Send Message
Share Review
Report Review

Pure Scam!
March 18, 2020

Claimed I had been hacked by the Chinese and offered a $1200 firewall package. The problem was an 18 year old printer no longer supported by the latest Windows 10 upgrade.

Date of experience: March 18, 2020
Colorado
1 review
3 helpful votes
Follow Nancy T.
Unfollow Nancy T.
Send Message
Share Review
Report Review

Alas, I too was scammed.
September 20, 2019

They pretended to be Microsoft at first. I don't know how they got that up as a search result but they did. They wanted $500 (by check!?) to clean up my computer. But after supposedly doing this, James sent me a partial copy of his (supposedly) CV, with a pic. When I googled that name and saw the same pic, I found that the "real" James Scott did work for Microsoft out of Cambridge, ENGLAND. I also found a Ted talk type thing on UTube, and he spoke with a English accent, while "my" James had a strong Indian accent while claiming to be from Canada and living in Georgia. Took my computer to a real local shop, and they said my computer was loaded with Trojans, viruses etc., and they fixed it for $173 (I think.) They may have a legit storefront business, but they've got a big scam going on the side. I realized all this quickly and so didn't send a check. I got a very nice "hey, where's our payment" email. I wrote back saying they needed to convince me I somehow got all these discoveries wrong, and I never heard from them again.

Date of experience: September 20, 2019
Tennessee
1 review
2 helpful votes
Follow E M.
Unfollow E M.
Send Message
Share Review
Report Review

Scam
February 27, 2020

First, I posted a review on these people last year and it was not posted. This is a scam with a Comcast employee. I was transferred to this site by a Comcast employee that was in another country. After all of this happened I called Comcast and they stated they would not do this so it is a scam with someone being paid a kickback. I spent almost an hour on the phone with Comcast lodging a complaint with all of the information i had on this company. I had to pay someone $85.00 to remove everything they did. They were in my computer for over an hour and it took my guy 5 minutes to fix and they showed me how to fix this on my own. I filed a police report. I received a phone call from there collection agency yesterday stated I owed them $295.00. I will not be paying this. When I had originally spoken to them, the second guy was rude to me when I questioned him about a few things. I should have checked first as well but when a Comcast employee transfers you and you think you are still dealing with Comcast you just assume they are until they hit you with the fees and want a check, a check! PLEASE DO NOT FALL FOR THIS..

Date of experience: February 27, 2020
Missouri
1 review
0 helpful votes
Follow Kathy k.
Unfollow Kathy k.
Send Message
Share Review
Report Review

Service feedback
August 20, 2018

The service is great. I worked on this problem all day! I am very grateful for John.
I went to more than one site and this is the only one that could help me.

Date of experience: August 20, 2018
Missouri
1 review
0 helpful votes
Follow Patty M.
Unfollow Patty M.
Send Message
Share Review
Report Review

Service feedback
August 21, 2018

John was very much help in informing me of what was wrong with my computer. He helped me get the best deal on protection of my computer. I would recommend him to any of my family and friends. I

Date of experience: August 21, 2018
Florida
1 review
1 helpful vote
Follow Timothy H.
Unfollow Timothy H.
Send Message
Share Review
Report Review

He was very professional and took his time with my problem unfortunately the problem is still effecting my computer and he and I did everything under the sun to resolve it. I'm glad to have him though working on my computer

Date of experience: July 19, 2018
Washington
1 review
1 helpful vote
Follow Caesar P.
Unfollow Caesar P.
Send Message
Share Review
Report Review

Incredible tech support and excellent, responsive computer security services. Professional and thoroughly knowledgeable support from our senior researcher technician! I highly recommend this business and their services!

Date of experience: July 18, 2018
New York
1 review
0 helpful votes
Follow Michael P.
Unfollow Michael P.
Send Message
Share Review
Report Review

Great support and very friendly. Fixed my HP printer problem in less than an hour. And Happy With the Services

Date of experience: June 3, 2019
Texas
1 review
1 helpful vote
Follow MARSHA D.
Unfollow MARSHA D.
Send Message
Share Review
Report Review

Working with John is always a pleasure... pleasant and eager to help.
He offers support in every way. I am pleased with the service, and they are very patient and understanding.

Date of experience: July 5, 2018
Missouri
1 review
2 helpful votes
Follow ora s.
Unfollow ora s.
Send Message
Share Review
Report Review

Feedback
August 7, 2018

John smith took a lot of time to help me. His behavioral was great and he made sure that I understood what he was doing.

Date of experience: August 7, 2018
Georgia
1 review
1 helpful vote
Follow Patty C.
Unfollow Patty C.
Send Message
Share Review
Report Review

Awesome Work
July 16, 2018

Sam did an awesome job. He is easy to work with and handled our problems speedily. He is very intuitive and worked well with me. I would recommend him or this company

Date of experience: July 16, 2018

Overview

MIC Support has a rating of 3.4 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. MIC Support ranks 33rd among SEO sites.

service
1
value
1
shipping
1
returns
1
quality
1