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Memory-Of
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website thubmnail of Memory-Of
memory-of.com
Florida
1 review
8 helpful votes
Follow Jackie M.
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My brother passed away 2007 and this was a site for friends, Family and his children to write or light a Candle for him. Now we can't. If they shut down or something they should have sent an email to everyone for purchased a lifetime for this site. So sad. We lost all those photos and messages.

Date of experience: July 6, 2021
North Carolina
1 review
4 helpful votes
Follow Jamie R.
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Website created in Oct 2008 upon my father's passing. I've always been able to light candles, but 'Timeline' pictures are completely missing, music doesn't play, and I can't add photos. The 'Contact' email doesn't work - repeatedly says message not sent. You are better off going elsewhere.

Date of experience: September 30, 2018
California
1 review
5 helpful votes
Follow Laura Y.
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Purchased lifetime access in 2005 & the site is no longer available. We had pictures and so many messages from family and friends. My brother was cremated so coming to the site was our way to mourn and visit I'm so upset about this and haven't mentioned this to my mother she really loved it and helped her looking at the pics and messages. I hope there was a a lawsuit going on this is so wrong!

Date of experience: October 8, 2021
Illinois
2 reviews
3 helpful votes
Follow Lucy S.
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Well, I created a page for my brother that passed two years ago, last year, then forgot password, took over two months to even get a response. Then pictures weren't showing, so that was another nightmare on getting them to fix it. And I paid for it when I created it. Well our sister just passed two months ago, and I created a page for her, and I did not add any pictures or anything to it, as I was going to bed. Well I forgot her password, with everything that's been going on, just forgot. I have been trying to get them to respond for over 6 weeks now, and nothing. Thank god I didn't pay for hers right away. I'm still waiting. So I just tried to go to my brother's and I get a page error 503.
What's up with this crap?

Date of experience: April 4, 2016
GB
1 review
7 helpful votes
Follow Lisa C.
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My heart is broken
June 29, 2021

16 years I've worked on my brothers memorial site so many hours poems memories candles his very own poem just gone please can someone do some
Thing so we can get our sites back doing
The site was the only thing that kept me going after looseing my brother it was suppose to be a lifetime me. Orial my grandkids grew up writing little tributes can't someone help..

Date of experience: June 29, 2021
Pennsylvania
1 review
1 helpful vote
Follow NANCY A.
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I have this website for 10 years were paid for life i was in the hospital with a heart thing i wanted to tell $#*! wala gone all my good pictures of Richard D. Adam.SR 1935-2006. THANK YOU MRS NANCY J. ADAM

Date of experience: July 31, 2017
Wyoming
1 review
3 helpful votes
Follow L K.
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I bought the life time for almost $100 in 2007. For the last couple of years unknown visitors write on the candle page some times in a foreign language, some times just jibberish. Yesterday they posted on the about page. I go in and delete these but before you can delete you need to put in the verification code several times, even though it's correct every time, before I am allowed into the site. Don't buy here it's a mockery to your loved one. I'm sure they want me to leave the site. And you can no longer attach pictures, even though there is a place to download. Find a site that will treat your memory with respect.

Date of experience: September 23, 2020
North Carolina
1 review
0 helpful votes
Follow Renee O.
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I paid for 2 life time memberships for loved ones I lost. Now their pages are gone. Never to be seen again. It's like losing them all over again

Date of experience: December 5, 2023
Nebraska
1 review
1 helpful vote
Follow Melody O.
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After my daughter, Dakota Marie Bauer, passed away at 16 months; I paid for and spent months creating a memorial site for her on memory-of.com (the forever site). I used many personal photos, poems from friends and family, and several graphics to design a place where friends, family, and strangers could come and share memories of, leave loving thoughts for, or get to know Dakota.

This period of my life was flooded with the worst pain, suffering, and sorrow that a person could imagine. I would sit a the computer with silent tears rolling down my face most of the time. Occasionally I would wail, unable to recognize the sounds that ripped through my body, and at times a faint smile would cross my face as I watched a video of my beautiful, giggling, baby girl. www.memory-of.com/dakota-marie-bauer would ensure my fear of my child being forgotten would never come true.

Though Dakota's journey was cut short on September 15,2005, she had a long list of triumphs. She arrived at 27 weeks gestation, weighing just 1lb 8oz. She fit in the palm of a hand. Surviving birth was just the beginning for Dakota Marie Bauer.

Once the site was live it received traffic and many, many people left comments and messages. Suddenly in my loneliness and sorrow, I felt a bit of comfort as I was no longer suffering alone. I found a community of parents who experienced the same heart-wrenching sorrow I had and we were united in our grief and support of each other. Close friendships were built through the grief.

Then...Poof.

Memory-of.com was gone. I lost site fees, labor hours, irreplaceable mementos, photos, poems, personal connections, support system, community, friendships, and the reassurance that my daughter's memory would live on forever.

Grief upon grief.

Heap on the grief.

Date of experience: December 12, 2023
Minnesota
2 reviews
4 helpful votes
Follow Kelli B.
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No number to contact. Paid for lifetime membership and now it is down and no way to contact anyone. Doesn't respond on Facebook. DO NOT GET they will rip you off

Date of experience: June 25, 2021
Malaysia
1 review
8 helpful votes
Follow jane c.
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This website takes advantage of the bereaved. It is an unmonitored setting that takes credit card payments, yet issues error messages for any problem with content posting or contact messages. I filed a complaint with the Better Business Bureau and they say "complaint is not within their scope of service". Turns out the company operates out of the Cayman Islands as "LIFESTAGEMEDIA". They have a wedding website as well as a memorial website.

Date of experience: August 22, 2009
Kansas
1 review
0 helpful votes
Follow Barbie S.
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Paid for the site for life for my 2 year old daughter. Loaded all of her pics and memories, poems, drawings, and one of a kind creations posted. The story of how she she touched so many lives... It's all GONE! THEY HAVE DELETED PRECIOUS MEMORIES i can't replace as uf it was a kiskey on a computer being backspaced over. The devastation comes back ovwr and over! Just let us have our media back! We paid for these pages! Restore them long enough to let us get out properry that was added in faith so we have not lost those precious memories for future generations forever! Do the right thing and allow people to grieve properly and pass on the memories and photos to the siblings, and children who don't want to lose these imortant loving people who were taking too soon. Just male it right and give us out media back. You have the co trol and ability to open it up so we can pull out photos, poems, drawings, etc off to restore onto our own system. Just do the right, moral thing and end our pain. We have lost enough...

Date of experience: March 27, 2023
Louisiana
1 review
6 helpful votes
Follow Sherrie J.
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WHAT IN THE NAME OF HEAVEN are you doing to our websites? We all paid a "forever" fee and now we get nothing. Our loved ones' sites won't pull up, won't edit, won't play music, or can't be found at all. YOU PEOPLE are SCUM of the EARTH! AND... I see that you are STILL selling more and more bereaved people your INFERIOR product. SHAME! SHAME! SHAME! I don't have to see what KARMA is going to do to you people... but KNOW that you WILL get that visit.

Date of experience: July 3, 2015
Illinois
1 review
4 helpful votes
Follow Angela K.
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My daughter Rebecca passed away in 1997 and in the early 2000's I came upon a memorial website called "memory-of.com". I paid for the FOREVER subscription and I have posted hundreds of photos, shared my grief in writing, poems and have shared precious memories. I have lit many candles and I have considered Memory-of a place I could go to spend time with her and recall the memories that I have with her. I spent years building this website in my baby girl's memory. For the last 6 months+ I have not been able to access her memorial site, it is gone. Just gone. I am totally devastated to say the least. The website helped me so much that I purchased another memory-of site for my father who passed away in 2002. Mom passed away in 2007 and I decided to combine both of my parents' memorial into one site. I have lost all that content as well! I am hurt. I feel that I am suffering their losses all over again! I want my baby's site back! I want my parents site back! I want the CONTENT of them both!

In 2005 I purchased a webpage called celebration-of, owned and operated by the same people from memory-of, for my son who was 2 at the time. I have spent 16 years building this website, updating it every month with memories and pictures for him to have for his lifetime and for him to share with his children. I have lost that website as well. What do I need to do to get into contact with these people? I want all of MY CONTENT that is on these websites! I have paid the money in full for FOREVER webpages! It was advertised as a lifetime memorial/celebration but it has been taken away from me. I am devastated over this. What can I do to get this back?

Date of experience: February 2, 2022
Florida
1 review
7 helpful votes
Follow Marilyn F.
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This site is so slow that it is unusable. It constantly is filled with viruses and customer service is non-existent. I recommend taking your money elsewhere.

Date of experience: November 28, 2010
Texas
1 review
1 helpful vote
Follow Debbie P.
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I paid to post memorial pages for my son.
I cannot access the website.
How can I retrieve my photos and all the information on my site?

Date of experience: May 3, 2022
Canada
1 review
7 helpful votes
Follow Rosemary H.
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I've had a memorial site for my daughter since 2006! Where is my data? Shame on you taking advantage of the bereaved!

Date of experience: August 18, 2021
Idaho
1 review
6 helpful votes
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Site gone
September 16, 2020

I paid for a lifetime membership and my site has been wiped out I've lost everything on there. We get no response from them when we email them.

Date of experience: September 16, 2020
Massachusetts
1 review
6 helpful votes
Follow Melanie M.
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Like many others paid for a lifetime membership in 2004. When trying to access it now goes to a microsoft.com webpage.

Date of experience: June 17, 2021
Washington
1 review
0 helpful votes
Follow EMIKO F.
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I created a beautiful website for my son's father who passed away at the age of 34, on February 11th 2004. He had stage 4 Hodgkin's Lymphoma, which is a form of cancer. His name was Damon Robert Frost. I uploaded many pictures and memories over the years. I've lost all of those pictures now, because this company went out of business or something and now I can't access anything anymore. I'm so upset and mad because I used to love to go there and read all the comments from other people who lost their loved ones. This company is fraudulent and should be sued for emotional distress and fraud.

Date of experience: February 16, 2025

Overview

Memory-Of has a rating of 1.1 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Memory-Of most frequently mention and lifetime membership. Memory-Of ranks 20th among Funeral sites.

service
14
value
14
shipping
8
returns
8
quality
12