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Melaninful

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Tennessee
1 review
6 helpful votes
Follow Gail M.
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After 3 wks, an email said my ordered jigsaw puzzle had shipped. I tracked my order " in process" for two weeks. Always " in process" until one day when they tried "no order found.". It was never delivered. And I have no proof of purchase.

Date of experience: May 31, 2020
Arkansas
1 review
11 helpful votes
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DON'T DO IT!
May 21, 2020

What is advertised and what you are expecting will not be fulfilled. Please don't waste your time and money as I did. It was advertised on Facebook and I usually am pretty thorough on researching the validity of unfamiliar websites, but the idea of supporting a black business overridded. I ordered my mother a mother's day gift in March and still haven't received it.

Date of experience: May 21, 2020
New York
2 reviews
22 helpful votes
Follow Hunnee B.
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They advertise on facebook. That should have been a red flag. I have only found one reputable company advertised on facebook. I ordered a dress. It took a month to be delivered and it was shipped directly from China. I tracked it. The material was cheap and it was not as advertised. Wasted money. Do not order anything from them. The first pic is advertised. The second pic is what was received. The dress is see through.

Date of experience: November 8, 2019
District of Columbia
1 review
28 helpful votes
Follow Helen H.
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Why are you taking advantage of Black customers with your inferior, over priced products? IF in fact you are a Black owned company, SHAME ON YOU! ALL of the items I received from Melaninful.net, in pieces and in slow delivery, were cheap looking and cost too much. In exchange for a $85 wall hanging, blanket or beach mat misrepresented and sold as a rug, I was offered not a refund but a $10 t-shirt as a means toward customer satisfaction. How absurd it that? If you are a potential shopper, one word, DON'T! They claim to be in Detroit but their website lists no phone number nor address and communication is via an email personality only who goes by the name "Tashard". Find a Black owned company respectful of the Black community, our pride and our dollar! This one seems to be playing on those very emotions. And/or expectations. VERY Disappointed and Dissatisfied. NOT Recommended! Let PayPal or whoever is your source of payment of your displeasure with this company.

Date of experience: January 26, 2020
Georgia
1 review
10 helpful votes
Follow Krystal B.
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I purchased two shirts and received one. My total was 64.00 and odd change. When questioned I was told to ask family about it. Why? My package wss as in the mailbox. My shipping label stated one item. My receipts reflects two items

Date of experience: May 30, 2020
New York
1 review
7 helpful votes
Follow Maleta A.
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I order what I thought was my size. When the shirt arrived, I was disappointed with quality and fit. The press on image on the front of the shirt was of cheap quality. The advertised product is completely different from the actual product. False advertising

Date of experience: July 1, 2020
California
1 review
2 helpful votes
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Sizing
October 29, 2020

Ordered an XL women's hoodie. I'm 5'8 small breasted 150 lbs. this XL was for a little girl! Tried to exchange and they said just to give to someone smaller as a gift! Who are your customers? We are not small girls! We are women! Fix your sizes or at least let us exchange!

Date of experience: October 29, 2020
New York
106 reviews
432 helpful votes
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This website is a scam website. Their address in USA is a fake. It's the same address being used by the parent company for another brand called Lit Activewear. Both Chinese drop shipping websites selling horrible quality products. I'm very disappointed that these people have the nerves to create and fake a black-owned business and then profit off the movement and the black community. It's so messed up to the point where no one should support this type of shadiness. Stay away!

Date of experience: May 12, 2021
Ohio
1 review
3 helpful votes
Follow Carolyn H.
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Yes, I said it! I ordered two bed sets for my son's and I didn't get the second set! I tried contact them by their email address and I get a run around and I even sent my phone number to them so they could call me directly and we could straighten things out, no connection! I done clothing sites before and never had a problem with them until Now! All I want is my second bed set and I won't get anything else from this company again! I sent $200.00 with this company! So unacceptable behavior from a company!

Date of experience: December 10, 2020
Florida
1 review
19 helpful votes
Follow AuNaturel O.
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This company like soooo many others are using this pandemic to scam. They are based in China. They are frauding the African American community having you believe you're buying black owned when that's a lie. Straight outta China should be what it's called. My issue is the exact same as others. Been over a month. No item. They've only created a invalid tracking number and is still waiting to be given to carrier. This is a scam. Unfortunately this is so common right now. I've had to dispute 6 companies during this pandemic with the same BS.

Date of experience: May 20, 2020
California
1 review
4 helpful votes
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Rip off
January 16, 2021

I ordered extra large I received small email company to notify them of the mistake they emailed me back that I should give them away as gifts they do not do refunds. They are a total rip-off I will be filing a complaint with the Better Business Bureau

Date of experience: January 16, 2021
New York
1 review
1 helpful vote
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The wait
January 25, 2022

At first I was nervous because I ordered after reading the reviews. Finally i received my order I placed my order Dec 17th and received it Jan 19th. So if you want to place an order and get it within 2 weeks it may be difficult due to the product shipping internationally, yet I was able to track the whereabouts daily... I loved both hoodies and the feel of them so it was worth the wait now I know to give at least a month in advance when I order from here again

Date of experience: January 25, 2022
California
1 review
1 helpful vote
Follow Corry G.
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Poor customer service
February 7, 2021

That was horrible business and poor customer service. I want to support y'all but I took lost lost and you saw for yourself clearly that I made contact with them and they directed me to that and I still get penalized. As much as I want to push to support black owned companies but my first experience with trying to support a black owned company and I had a horrible experience. You didn't try to compensate or anything, you took my money and ran. A real business would had found a way to keep their customers satisfied. You don't follow the code of conduct or ethics. You doing your own thing. How can I do business with someone knowing there's a strong possibility that will get robbed again? Y'all bad for business. And on top of that you don't know who you did that to. What if I'm a somebody and that know many and very high places. And he is financially and business literate? You never know who your audience is so you want to perform at all times. You didn't perform.

Date of experience: February 7, 2021
New York
1 review
0 helpful votes
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I purchased in Early January stuff got to my place in 2 weeks so not that bad BUT everything is cheap cheap cheap. The hoodie, the sheets and comforter all very thin. Save ur money and support another BOB, if this is even one at all. Tashard's attitude suxx.

Date of experience: January 29, 2021
Connecticut
1 review
12 helpful votes
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Horrible SITE!
July 17, 2020

Site makes you feel it's a black owned company in the US. It is not! It's overseas! SCAM SITE! I have been waiting since June 23rd for 3 pairs of shorts for 100 dollars and it is now JULY 17th and nothing! Supposedly it is now in Massachusetts and it's been in transit for the last 20
Days! So Horrible! Everyone save the hassle and your money! Make your own products would be done faster then their delivery! Smh! This site is a scam and needs to be shut down! It made me give one star otherwise I would've given nothing!

Date of experience: July 17, 2020
Viet Nam
1 review
1 helpful vote
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Satisfied and Love it
October 26, 2020

Waiting for only two days and i got a full set concludes a pair of shoes, a hoodie and a jogger. Now i can show my great style fashion to my friends and received many compliments for such dope outfit. Will back and get some more <3

Date of experience: October 25, 2020
Viet Nam
1 review
6 helpful votes
Follow Nana B.
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I bought the Black Wonder Woman Leggings from their website and I'm so proud to own this powerful creation. Every time I hit the gym with it, I got plenty of compliments from both my brothers and sister. Definitely come back for a hoodie to pair with my leggings too

Date of experience: April 8, 2020
Florida
1 review
10 helpful votes
Follow Dexter S.
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This is probably a fake site. I ordered one item and have yet to receive said item. On top of multiple emails tashard melaninful replies with same reply everytime. They aren't trying to solve this issue so far.

Date of experience: October 20, 2019
New York
1 review
2 helpful votes
Follow Tammy W.
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I wish I had done more research for what I thought was a black-owned company. I ordered a puzzle on May 9th and my order has been in transit since May 28th from China, not California where I thought the company was located. They seem to have a no refund policy and are not even trying to help resolve the shipping issues, sending an email stating my order is on its way. Where? There is no phone to reach out to the company and I keep getting emails to buy more stuff from this company when I haven't even received my 1st order yet. Stay away they are not a reputable company.

Date of experience: June 17, 2020
Viet Nam
1 review
3 helpful votes
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I Love My Hoodie!
February 18, 2023

I have purchased four Hoodie and Jogger sets, and the Pan African Ankh set is my favorite. When I first bought the Hoodie there was no Pan African Ankh Joggers available. I sent a request and low and behold the Joggers soon appeared as an available item! Because of previous experiences buying clothes from outside of the United States, finding out that there are different scales of sizes internationally, I initially ordered the largest Hoodie, which actually tuned out to be too big. Upon receiving a 25% discount I purchased a 3XL Hoodie and I sent the 5XL to one of my best friends back home in Washington D.C. I'm sure he's gonna love it and I'm gonna tell him about Melaninful. More than likely he'll buy more items for himself! Oh, one more thing, I absolutely love that most of the Hoodies are available with a front zipper, just wish that the Jackson 5ive Hoodie had that option.

Date of experience: February 17, 2023

Overview

Melaninful has a rating of 2 stars from 118 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Melaninful most frequently mention customer service and tracking number. Melaninful ranks 613th among Gifts sites.

service
38
value
36
shipping
38
returns
22
quality
34