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MeetupReviews 498

1.5

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Meetup Reviews Summary

Meetup has a rating of 1.5 stars from 498 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Meetup most frequently mention customer service, credit card and many people. Meetup ranks 500th among Social Network sites.

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Canada
1 review
5 helpful votes
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My whole social circle are Meet Up friends.

Activity meet up groups are great... especially relating to nature and hiking. These are the two most popular groups in my city. The dance groups are also going strong... both lessons and meeting together at a club. The huge decline has been in general social groups... also dating groups are now dead (never were popular). Tons of singles have paired up doing specific activities ( hiking, etc) rather than 'dating'.

Bottom line... it's all about the organizer. How does he/she welcome newbies, keep people enthused, organize events, etc.

Date of experience: May 8, 2016
Washington
1 review
18 helpful votes
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Bottom feeders
April 30, 2016

I joined several meetup groups and found all were full of leaders and participants that are are socially disfunctional outcasts. For a better experince, just join a legitamate club. Or if you are that lonely, just go to a park and start talking to a bum sitting on a bench. You'll get the same outcome.

Date of experience: April 30, 2016
California
1 review
3 helpful votes
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Great Dane Meetup
April 24, 2016

They are really great and we meet at different dog parks every weekend, the people are very nice and friendly. The site is really organized and it's easy to see who is going and I appreciate the updated emails. We always have a great time and they keep the meetups within a 12 or less mile radius. I just wish their was one for mountain bikers in this area.

Date of experience: April 24, 2016
Virginia
18 reviews
29 helpful votes
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WORKS GREAT for me
April 6, 2016

I'm on several meetups. Mostly I use it for organizing motorcycle rides. I have no complaints.

Date of experience: April 6, 2016
North Carolina
2 reviews
15 helpful votes
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I sure hope another company steps in and starts offering what Meetup started with, but putting back features they took away that we all wanted, and fixing things they seem to keep breaking. It doesn't work from an organizer side, and doesn't work from a user side either. I'm baffled how you can ONLY leave a review of a group when you ARE a member, you leave a bad review, the organizer can just throw you off. I got removed from a group for nothing more than having a startle reaction to the organizer coming up and jabbing me with her hand, I explained my reaction was due to having fibromyalgia, didn't even raise my voice, and told her not to worry about it, next thing I know I'm banned from the group for "yelling" at her! Think Meetup cares? Or leaves me a way to warn other people that this organizer discriminates against people with disabilities? Nope. There is NO way to contact an organizer to even ask them to explain their decision or give an explanation, once they decide to throw you out for the most ridiculous of reasons. On the organizer side of things, we HATE that people can't decide whether to have a "maybe" option for RSVPing anymore, to better judge attendance, and notifications are spotty at best. Communication options with your groups are just terrible. Comments posted to the group are so limited in size as to be useless, but discussion group threads often missed by the majority of people. So little of the site is user-friendly, they badly need to listen to the people that use the site about what is wrong and fix it because right now they basically seem to just not care about how much everyone is struggling to keep groups running. We've had multiple groups this year shut down because people just are having so much trouble using the site and then not coming to events that organizers can't get dues to pay for their usage of it. Without a free plan to help get small groups going, I don't see many new ones starting after people have seen so many of them fail. People don't want to pay dues for a group they don't know is going to be around long-term, and the fact that Meetup bases it on the number of members in the group and not how many actually ATTEND events alone is a thing they should look at changing.

Date of experience: April 1, 2016
Florida
1 review
11 helpful votes
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Meetup HELP Sucks!
April 1, 2016

Can't find a way to send a message to meetup "help" to change the city I live in. Seriously, this should not be this difficult!

Date of experience: April 1, 2016
District of Columbia
1 review
8 helpful votes
Follow jUNK m.
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I set-up a meetup group and was notified I need to add more details. I continued working on it and spent a few hours calendaring upcoming events. I thought well I'm using the meetup group okay and hell a member just joined so I guess I'm cool. Guess again! WITH NO WARNING AND NO ABILITY AT ALL TO CONTACT CUSTOMER SERVICE (NO EMAIL, NO SUPPORT FORUM, NO PHONE) I GET A NOTICE THAT EVERYTHING IS DELETED AND REFUNDED! AHOLES. NOW I HAVE TO START ALL OVER! THANKS A BUNCH MEETUP. WHERE'S THE MONEY GOING?

Date of experience: March 26, 2016
Pakistan
5 reviews
45 helpful votes
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In short, meetup.com is like a prison where you cant interact with other prisoners. You can pay for the one hour break i. E. event where most of the interesting people never show up!
I joined meetup as I am a very shy person. There were few groups for singles and I decided to interact with a few before I would show up at a overpriced boring event with strangers. I never go to an event alone and reason for interaction with another member was to make sure the company will be worth it. After I began to receive messages back from other interested members, meetup.com deleted my account stating as spam messages! Is it really spam if members are talking to each other or basic networking? In this age and day meetup.com might be the only site not allowing online messages. Truly bizarre & complete waste of time.

Date of experience: March 21, 2016
Oregon
1 review
12 helpful votes
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I am being charged $14.99/mo because the number of members in my meetup group magically reached 50, in a surge, yet NONE of these accounts actually interacted to an announcement, or message, or registered for an event.

Did Meetup.com pad my meetup group with fake IDs so you could start charging me? Pretty suspicious.

Date of experience: March 17, 2016
California
5 reviews
19 helpful votes
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Poor customer service
March 16, 2016

I wanted to start a meet up group, but had problems with the technical side of it. Their "customer service" is someone just answering emails. How often have you been able to solve a technical issue by email?

Date of experience: March 16, 2016
New York
3 reviews
14 helpful votes
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I was a member since 2005. I attended my first meetup in 2006, met my longterm bf of nearly 4 years that day which unfortunately ended badly with a horrible break. I then met a close friend not long after the break up at another meetup and met many nice people, none of whom became more than meet up friends but who were nice people to occasionally spend time with.

I had my frustrations with meetup: endless rsvps and warnings not to cancel at short notice or you will be deleted from a group- I find this ridiculous since life happens, we get sick suddenly, emergencies come up etc. Bad instructions to meet up locations, early morning only events and such, event organizers who don't show up, don't wait for the group, don't communicate via email, and one who refused to give more specific parking directions to an event because I hadn't signed up for the meetup yet. The worst was probably when I was on a hike, my blood sugar was dropping and I and another woman who had bad knee pain lagged behind and the leader never even noticed or asked if we needed help. Overall it was a good experience and the people organizing events were nice.

I hadn't logged in on my phone/laptop for 2 months maybe due to having too much going on and I tried to log in the other day to find Meetup has deleted my account, with no notification. I received a response that various email providers such as yahoo/aol etc. require that if an email isn't working and or someone hasn't used the account for 6 months their account should be deleted. I know I had logged in in a six month period so this is bogus. My email is still working, it's not a yahoo/aol etc. I'm very disappointed that all my groups and friends are gone now, I had some old comments from friends I wanted to keep and who knows I might have wanted to click on those friends and look them up at some point again. How does meetup justify deleting a member account in good standing without even notifying them? Very upset!

Date of experience: March 14, 2016
California
4 reviews
84 helpful votes
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What a farce!
March 8, 2016

So apparently, it is just a bunch of "Like" buttons for your personal interests. It seems like the kind of thing, in this horrible age of instant gratification, consumerism, and hyper-materialism, that people just go in - start clicking away on all the things they would like to do, then never show up to a meet up. Personally, here in SoCal, they are all really too far to drive and be stuck in traffic. Plus, hardly anyone ever RSVP's. Guess they are too busy at other Meetups? Wrong. They are too busy worrying about themselves, and watching reality TV to care about socializing. What a sad more on the decline of our society toward 3x5 mobile screens...

Date of experience: March 8, 2016
Canada
1 review
1 helpful vote
Follow Teka R.
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I have been a member of several meet up groups for a few years but "Toronto Vegan Meetup" has to be the worst. It consists of badly organized events, with no one to greet you, no music, terrible food options and a young demographic enthralled with their smartphones lacking in the social skills that would enable them to meet new members.

I have witnessed organizers try to moderate discussions by taking sides, ganging up and berating individual members for voicing their opinions.
This group is more interested in their socials than animal welfare. Please dont wast your time

Date of experience: March 4, 2016
Maryland
1 review
3 helpful votes
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Not all it appears at all
February 27, 2016

I waa member of meetup almost 3 yrs and while i did connect with 2 pple as acqaintances the overall experience was disappointing. First it ses like pple who join meetup are either just looking for something to do randomly in btwn their lives or they're pple who are just curious to see what its like with a different crowd. Half the groups i joined that had great carch phrases as descriptions were inactive then the other ones the events were merely disappointing.

My last straw was after i had planned for almost 2weeks on a listes event to where i had arranged childcare etc and about 12 hours before the event it was listed as "canceled"! No explanation no personalization with direct msg just a last minute cancellation. As a parent it takes a lot of planning to be be able to participate in social events and i find it very disrespectful when an organizer pretty much wastes your time. Mind you this is a small goup of pple i had met before. They cld havw definitely contacted me before hand. They literally canceled at 9pm for anebent scheduled the next morning. I even tried to reach out to the organizer and nobody responded.

The other group had what seemes to be a group of anti social females who basically wanted to form a click. It seemed exhausting.

Bottom line for me it yielded no real results and i ended up deactivating my account. Ill try connect with pple in person wherever i go and im a person who jas no problem with my own company anyway and am very open minded and social.

Meet up basically confirmed what i have always felt about anything to do with meeting pple online.

Date of experience: February 27, 2016
Canada
20 reviews
69 helpful votes
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Old
February 20, 2016

No disrespect to anyone, we will all get to that age, but most meetup groups in my town is just for old people.

Date of experience: February 20, 2016
Georgia
1 review
0 helpful votes
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Selling drugs
February 2, 2016

Young newbies of PBC is a group that is only there to sell and do drugs. They should shut it down

Date of experience: February 2, 2016
New York
1 review
9 helpful votes
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I am very outgoing and energized, and have always been one to organize events, so I thought it would be perfect to get a meet-up group going as I was divorced and wanted to connect with those who have common interests. I started a live music group and have invested an incredible amount of time into this for close to 8 months and have under 130 members only. I have scheduled 33 awesome meet-ups and most times I am solo or have to find an outside friend to go with and other times 1-2 people show. It is costing me $20 a month - no one contributes although I ask for a $2 fee (I don't want to ask for the money). I am not a quitter and had high hopes, thinking 1000 people would sign up right away (how silly). I reached out to meet-up and asked why is it that I see tons of people who are interested in live music yet they are not joining my site (even my friends couldn't find the site when I gave them specific instructions) and just some unhelpful responses. There is no number to call an employee and it is frustrating. Like I said, I am not a quitter but in this case I am feeling very discouraged which is not good so have to close up shop.

Date of experience: January 29, 2016
GB
1 review
9 helpful votes
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As a Group Organizer, using Meetup is fine until something goes wrong. You then naturally turn to the Help Center for assistance. The name is a misnomer because, in my experience, you will get a polite message by return, but no useful help or advice. Even on going back and explaining the problem again (and again) does not help - the staff just reiterate the same anodine, unhelpful phrases. Very frustrating and a complete waste of time! The one star is for the politeness of the messages from them Otherwise, it would have been zero!

Date of experience: January 27, 2016
Virginia
1 review
1 helpful vote
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I have been, and still am, both an organizer of groups and a member. Loved every minute of it.

Date of experience: January 21, 2016
Canada
1 review
11 helpful votes
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I have been unfairly removed from 2 meetup groups because some women are jealous of me and do not want me there. They have tarnished my reputation with lies and have damaged my reputation. This started happening in August of 2015. They held meeting to degrade me and talk about me and shared my last name with men who could potentially be stalkers. I have complained and nothing is being done about it. This is illegal..

Date of experience: January 12, 2016