As a Group Organizer, using Meetup is fine until something goes wrong. You then naturally turn to the Help Center for assistance. The name is a misnomer because, in my experience, you will get a polite message by return, but no useful help or advice. Even on going back and explaining the problem again (and again) does not help - the staff just reiterate the same anodine, unhelpful phrases. Very frustrating and a complete waste of time! The one star is for the politeness of the messages from them Otherwise, it would have been zero!