On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 5th among Electronics sites.
We monitor reviews for authenticity
The salesman was extremely nice. I am looking forward to having my items. I will tell everyone about my experience.
Love the customer service and they were really professional. Their also quick on their response! They made this experience easy and simple.
Thank you for taking the time to share your experience. We're happy to hear that you had an amazing experience with us. We're here for you anytime.
Ed was fantastic to work with, only reason for 4 stars not 5 is shipping, I'm sure the holidays may have slowed it up a bit, but I'll have made 2 payments before I even get my product. Can't review said product yet because of shipping!
Thanks for the review! Ed will be happy to hear your feedback and we'll use it to make us even better and improve the shipping services.
Let us know if we can help in the future.
Really it's something new to me shopping online but it is different and a lesson learned and thank you again for all you do and Happy New Year to you and your Company
Thank you for the great rating and for giving us a shot! We really appreciate your business. We hope you'll enjoy your items and to continue this relationship in the forthcoming years. Happy New Year!
Ordering was okay with several required steps for the first order but none for any other orders.
Talking with the reps made everything so easy, if there's one thing I could change it would be how long it take to receive you stuff. All in all I'll do this all over again can't wait to make my next big ticket.
Consider it was holiday season my package arrive early and quickly
Thank you for your review! We really appreciate your business and are happy to hear that you're satisfied. Please let us know if there is anything else we can help you with.
I order right around Christmas i knew i wasn't gonna get it before Christmas Day it came when i expected it to arrive i will be ordering from you guys a lot great customer service i love how you can track your orders and they let you know they on the way with your order thanks again i hope this helps rebuild your credit too I'm not sure but i definitely will be shopping again
Thank you so much for the great review! We're so happy to hear that you're satisfied. Enjoy your item and we're here for you anytime.
Overly priced for shipping felt raped. If it wasn't for me needing the products so bad I would have never done it. Milo my agent handling everything did a great job of doing what he could
Thank you! Our customer-friendly shipping schedule is calculated on the actual weight of your shipment. For more information please visit https://secure.mdg.com/content/?type=terms&
Milo is a great asses and would be happy to hear that he helped to make your experience such a positive one. If there is anything else we can help you with please let us know.
I placed an order which I paid for expedited processing as it was supposed to take the 7-10 days processing down to 3-5 days. It still took 11 days to process my order. I then paid $500 in shipping cost, which seems exceedingly high, only to find out that not only was it for economy shipping ($500 for economy?) but also was going to take an additional 8 days for items coming from Atlanta to Ohio which is a 1 day trip. Items still have not arrived yet (order placed on 12/19) and according to the shippers website will not be here for another week. Hopefully they will be correct and undamaged as this has already not been a great experience.
Thank you for the review! We ship the order after the payment cleared (5 business days from the payment date). From there, it takes up to 5 business days to receive the order. We've sent you an email with the shipping details and tracking number so that you can track the purchase and you'll need to schedule the delivery with CEVA. If you need assistance we would be happy to help just give us a call at 1-800-906-0976 x 352.
I didn't think I would be approved because of my credit however MDG approve me now I'm able to get the things that I would like to have
Thank you! Our goal is to make shopping affordable and possible for everyone and we're happy to hear that we achieved that goal with you.
We're here for you anytime.
Lovely. Every thing came in a timely manner. Customer service was excellent. I had no problems with receiving my orders.
Thank you! Your satisfaction reaffirms the hard work we put in every day; Enjoy your order and let us know if we can help in the future.
Slow with the whole process. Still haven't received my order yet.
Thanks for the review! As we're an online company only, we must take precautions when lending to prospective customers as it's different from financing done in person. We've sent you an email with the tracking number and you need to schedule the delivery with CEVA. If there is anything else we can help you with please give us a call at 1-800-906-0976 x 352.
Thanks for the feedback, we'll use it to make us better. We hope you'll enjoy your items and please let us know if we can help in the future.
Took 3 weeks to get an item after making first payment
Thanks for the review! We're sorry if we failed your expectations. Once the payment cleared, it takes 7-10 business days to receive the order. As per the tracking number the order will be delivered on Tuesday, 01/07/2020.
If you have additional concerns, please give us a call at 1-800-906-0976 x 352.
From the beginning, everything was presented straightforward.
The deposit was doubled from approximately $400.00 to $800.00 though, yet that was expected, as I went over my limit, so not a surprise.
Everyone I spoke to was professional and courteous and worked with me until my questions were answered to my satisfaction.
Have not received items yet, 11 days after payment, though they are en-route and should be here next week according to the tracking data. When the items arrive, I may update this review.
Everything is above satisfactory.
Wow! Thank you so much for such an amazing review! We work really hard to offer the best service and we're delighted to hear that we hit the mark for you.
We hope you'll enjoy your items. As a matter of fact, we're looking forward to serving you again.
Bad I never to call every single time to get my account update because they will never update or submit my orders
So far so good. I've gotten through the order, verification, and now shipping process. Just waiting on items to arrive.
Thank you for taking the time to share a word about us. Your support means a lot to us. We're here for you anytime.
It was quick and easy and no delays. It didn't tack long to do my order.
Thank you, Fred! We're glad to read that the process was easy for you. Don't hesitate to visit us again soon.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! Your satisfaction means a lot to us. Don't hesitate to visit us again in the future.