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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 5th among Electronics sites.
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It took it about 2 weeks to be completely here after initial payment but can't beat it
This was one thing that bothered me with my other orders. It took far to long from order to shipment. This last order was shipped in 2 days. Great job.
Thank you! We work really hard to offer the best service and we're so happy to hear that we were able to provide you with such a positive experience. Let us know if we can help in the future.
First time order with this company and I will be purchasing more merchandise very satisfied
Thank you! We're delighted to hear. Your satisfaction means a lot to us and we're happy to hear that we hit the mark for you.
I'm waiting for my products to come. When my items arrive I will let you know how everything went. I will update after that.
Thanks for taking the time to share a word about us. We hope you'll enjoy your items and please let us know if we can help in the future.
Service was fast and friendly. I was very satisfy with everything.
Thank you for your five-star review Sherry! We really appreciate your business.
Please visit us again soon, we would be happy to serve you again.
I recently purchased a laptop through MDG with the help from my representatative. He helped choose exactly what I was looking for.
Thank you Mary! We're so happy to hear that we were able to provide you with such a positive experience. Let us know if we can help in the future.
Everything I wanted was taken care of fast and friendly. No hassle and everything I ordered was confirmed and shipped very fast. I appreciate what this company has done. Great experience and I have told everyone I know about this company. Thank you for everything you guys have done
Thanks for the feedback. Generally we ship after the 1st payment, but sometimes a series of payments is required first. Your order was invoiced on Friday, 12-27-19 and the delivery time frame is 3-10 business days.
As per the tracking number the order will be delivered on Thursday 01/09/2020. If you have additional concerns please give us a call at 1-800-906-0976 x 352.
Site is legit, products are real, but the way shipping is, is pretty shameful.
No padding just a box in a box in Hope's nothing breaks
Thanks for the review and we're sorry if the shipping process left you with a negative experience. We'll use your feedback to improve all services in order to make us better and meet your expectations.
We hope you'll enjoy your items. Let us know if there is anything else we can help you with.
Overall it was simple process. After giving required docs my order was ready to go.
Thank you, Sam! We're delighted to hear that the process was easy for you. As a matter of fact, we're looking forward to serving you again.
I JUST PAID OFF MY AMAZING ALL IN ONE PC AND HAVE A 50 INCH SMART TV AND NOW A KING SIZE 2 AND 1 MATTRESS SET AND GET THIS ONLY PAY 110 A MONTH FOR BOTH CANT GO TO A RENTACENTER FOR THAT PRICE AND ALSO HELPS MY CREDIT I LOVE YOU GUYS AS SOON HAS I PAY OFF MY TV PLAYSTATION 4 PRO IS NEXT I CANT WAIT
Thank you for giving us a shot and being our loyal customer, Michele. Your support means a lot to us. We're here for you anytime.
Customer service was great just paperwork was a little bit of a headache to get had to make alot of calls and bank info took awhile but was worth it kids are excited for their Nintendo switch have plenty of credit available thinking about getting a tv as well for my living room once I pay off merchandise thanks mdg!
Thank you for the review! Please to understand that we're an online company and must take precautions when lending to prospective customers. We're sorry if the procedure left you with a negative experience. Moving forward, any new order you''ll place with us won't require the same verification steps. Additionally, you don't have to wait to pay the balance off, if your credit allows you, you can keep shopping.
Staff is very friendly patient and kind. Answer questions professionally.
Thank you so much! We really appreciate your business and look forward to serving you again.
Ordered the wrong thing but Sean helped me out and love what I got. Excellent customer service!
Thank you for taking the time to share a word about us. Your satisfaction means a lot to us and we would be happy to serve you again.
I believe the deal I got with MDG is fair. The customer service agent, although hard to get a hold of, is nice and knowledgeable. I am over a week into my process and this is just being dragged out and seems never ending. What could be a simple debit transaction and turned into a circus of needing this and that then once you get it then they repeat the process of needing this and that. Round 4 in the process and all this could have been asked for upfront and handled in one hour. Money has been taken from my bank and still do not have a good answer of when my order is going to ship. Being Friday am sure I will have to wait another 3 days for hopeful answer. Reading everyone elses review it seems they will eventually ship it the longest way possible. I get my order faster from Wish App. All in all, I will be doing a video review of this whole process for 20,000 viewers. I am sure the product I have ordered is good as it has had positive reviews but by time and if I get my product i will be almost a month into this process...
Thanks for the review! The delivery time frame is 3-10 business days after the 1st payment is received. An inquiry has been sent to your agent to call you and provide more information about the next steps. For a faster service you can give us a call at 1-800-906-0976 x 750.
I have purchased several items from mdg, and I would recommend them to anyone.
Thank you! Your recommendation means a lot to us.
Experience was good but more communication is needed. The process takes much longer than expected. Awaiting delivery scheduled for 1/6
After paying on time from automatically payment from my bank account, for almost a year, my credit limit went up and was able to place another order of 58 & 50 inch TV with no problems at all, didn't require for them to call me to verify anything, good payment history is definitely rewarding
Thank you for your loyalty. We're delighted to hear that you're satisfied with our services. Enjoy your items and please visit us again soon.
I understand needing the information to make sure they will get there money, but my second payment comes out tomorrow, and still havent received items. It's been nearly a month since Ive ordered.
Thanks for the feedback! The delivery time frame is 3-10 business days after the 1st payment is received and cleared. As per the tracking number the order will be delivered on Wednesday 01/08/2020.
I cant complain the products I ordered are exactly what I ordered. The payments are simple even though I really dont see them cause they come straight out of my pay check. So far so good MDG a great place.
Thank you, Anthony! We work really hard to meet expectations like yours and we're happy to hear that we hit the mark.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! We hope you'll enjoy your purchase and come to visit us again soon. We would be happy to serve you again.