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MDGReviews 5,387

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 5th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Very Satisfied
January 20, 2020

Ordering transaction was very smooth and expedient. Shipping cost was very reasonable. Fine quality product.

Date of experience: January 18, 2020
Ivana V. — MDG Rep
over a year old

Thank you for choosing us! We really appreciate your business and hope to have the pleasure of doing business with you for many years to come.

California
1 review
0 helpful votes
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Great service
January 20, 2020

I purchased a tv and it came fast and perfectly intact, the online ordering along with everything else went very well.

Date of experience: January 18, 2020
Ivana V. — MDG Rep
over a year old

Thank you! We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

Louisiana
1 review
0 helpful votes
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Awesome
January 20, 2020

Pretty fast delivery and very good customer service

Date of experience: January 18, 2020
Ivana V. — MDG Rep
over a year old

Thanks so much for taking the time to share your experience. We're delighted to hear.

Kentucky
1 review
0 helpful votes
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Smooth
January 20, 2020

Order and arrived in a few days. Me and my grandson enjoying it.

Date of experience: January 17, 2020
Ivana V. — MDG Rep
over a year old

Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to serving you again.

Washington
1 review
0 helpful votes
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Awesome company
January 20, 2020

They are really professional and helpful, everything was smooth going, and easy.

Date of experience: January 17, 2020
Ivana V. — MDG Rep
over a year old

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark!

New Hampshire
1 review
0 helpful votes
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Good experience
January 20, 2020

Fast and easy and shipping didn't take to long. Overall a good way to get want you need but don't have to pay for it all at once

Date of experience: January 17, 2020
Germany
1 review
0 helpful votes
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Meet my expectations
January 20, 2020

Everything went smoothly when ordering and with verifying my order with my account Representative, all my products received are in great physical condition and great working conditions as well and they do work with you as well would highly recommend them!

Date of experience: January 17, 2020
Ivana V. — MDG Rep
over a year old

Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Georgia
1 review
0 helpful votes
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Everything arrived as scheduled and I was pleased with the merchandise that came. Over the phone the customer service was very helpful and professional..

Date of experience: January 16, 2020
Ivana V. — MDG Rep
over a year old

Thank you, Benita! It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Pennsylvania
1 review
0 helpful votes
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Great timing
January 17, 2020

I got my stuff tha day they said and its great my kids i love it to my kid's say grandma you funny playing a game lol I love my family

Date of experience: January 16, 2020
Ivana V. — MDG Rep
over a year old

Thank you for taking the time to write this review, Aida! We're glad to hear that you're enjoying your new PlayStation. Let us know if we can help in the future.

Massachusetts
1 review
0 helpful votes
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Get delivery person
January 17, 2020

He brought the TV right into my house. Very polite it was a pleasure talking to him. I haven't took the tv out of the box yet waiting for it to warm up

Date of experience: January 16, 2020
Ivana V. — MDG Rep
over a year old

Thanks for the review, Catherine. It's so nice to hear that you had an amazing experience. As a matter of fact, we hope to continue this relationship in the forthcoming years.

California
1 review
2 helpful votes
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Very helpful from start to finish. Fast response to my constant emails and nagging questions. Only one time she didn't respond within a few hours, and it was my fault, she'd already left for the day on a Friday. I called customer service and they were very helpful as well. Highly recommend them!

Date of experience: January 15, 2020
Ivana V. — MDG Rep
over a year old

Thank you so much, Stephen! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to serve you again and please let all your friends and family know about us. We will ensure they all enjoy the same quality of service as you have.

Germany
1 review
0 helpful votes
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Podcast 2020
January 16, 2020

I got my items delivered safe and I want to thank you for your service.

Date of experience: January 15, 2020
Ivana V. — MDG Rep
over a year old

We put customer experience and satisfaction as our priority, and your comment reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.

Illinois
1 review
0 helpful votes
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Ps4
January 16, 2020

Some boxes were in bad shape but product was okay.

Date of experience: January 15, 2020
Ivana V. — MDG Rep
over a year old

Thanks for the feedback, Joseph! Sometimes boxes end up being damaged during the transport but all the items are brand new, they are not pre-opened or used. If you have any issues with the product, please let us know.
We hope you'll enjoy your new purchase. As a matter of fact, we're looking forward to serving you again.

New York
1 review
0 helpful votes
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Quick and flawless
January 16, 2020

Ordered the product, emails were quick and shipment arrived within 5 business days. Item works great!

Date of experience: January 15, 2020
Ivana V. — MDG Rep
over a year old

Thank you so much, William! We are truly grateful to you for choosing us and giving us the opportunity to grow. None of our achievements would have been possible without you and your support.

Maine
1 review
31 helpful votes
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Mdg has terrible service, they wasted my time for several days and then they canceled my order after the funds for the down payment cleared successfully from my account because of a mistake they made. The account we originally had on file couldn't make ACH Transactions so we changed it to one that could and I was told everything was successful and I'd be receiving my order within 2 weeks. Not only did they cancel my order but they never reached out to me. I would highly recommend avoid doing business with mdg.

Date of experience: January 15, 2020
Ivana V. — MDG Rep
over a year old

Thanks for the feedback! We're sorry if the process didn't work for you. Your satisfaction is our top concern and we're sorry if we failed.
We've located the account and looks like the payment did not clear. That's why the order is cancelled. You can give us a call anytime and we'll provide you with more details.

New York
1 review
0 helpful votes
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Amazing
January 16, 2020

Amazing, easy and very satisfied super happy with the whole process.

Date of experience: January 15, 2020
Ivana V. — MDG Rep
over a year old

Thank you! We're delighted to hear that the process was easy for you. We're here for you anytime.

Florida
1 review
0 helpful votes
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Awesome
January 16, 2020

Very pleased with this companyIt was very easy to apply and get approved driver showed up on time very professional

Date of experience: January 15, 2020
Ivana V. — MDG Rep
over a year old

Thank you so much! We're delighted to hear that we were able to provide you with such a positive experience we strive to provide to every customer. Please let us know if we can help in the future.

Louisiana
1 review
1 helpful vote
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Nintendo Switch
January 15, 2020

I order the Switch for my son's Christmas gift. I was not happy when I was informed that I could not have the gift sent to him. Also, the only email that I receive was letting me know that merchandise has been shipped. But when, I go to UPS and put in the tracking number it doesn't show anything and so far, I haven't heard how soon I will receive merchandises.

Date of experience: January 15, 2020
Ivana V. — MDG Rep
over a year old

Thanks for the feedback and we're sorry if we failed your expectations. This isn't the feedback we're used to hearing. However, we take all comments seriously and use them to improve. We've sent you an email with the shipping details and it takes 24-48 hours for UPS to update the number so that you can track the order.
Your order should be delivered on Monday, 01/20/2020. If you have any additional concerns, feel free to reach us at 1-800-906-0976 x 352.

Indiana
1 review
0 helpful votes
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Tablet and laptop
January 15, 2020

I ordered both a tablet and a laptop, I recieved them today and love them already. At the beginning was a long process but over all well worth it.

Date of experience: January 14, 2020
Ivana V. — MDG Rep
over a year old

Thank you so much for choosing us! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Let us know if we can help in the future.

Illinois
2 reviews
0 helpful votes
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A 10!
January 15, 2020

Nice and efficient customer service. Quick replies on all aspects.

Date of experience: January 14, 2020
Ivana V. — MDG Rep
over a year old

Thank you so much for the five-star review! Hearing that you had an amazing experience is the best thing we could hope for. We're looking forward to serving you again.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE