MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.
Got an hp computer and samsung tv through them, all was well until a few weeks later the computer completely stopped working (flashing white screen) so we called hp and we're advised it was a software issue which is covered under warranty for 90 days. We thought great as the computer as far as we were told was brand new, however the hp representative then told us that our computers warranty was actually 5 months old already!
We called mdg right away and after zero explanation as to why we have a clearly used computer they said we could send it back to them to fix. We were told we would get one payment as a credit to the account as we didn't have the computer in our possession anymore. Fast forward about a week and they now tell us that they can't in fact fix the computer and we were to pick out a different kind, oh and also we owe them double payments before they will even send it to us all of a sudden.
We ended up paying them the double payment and because so much time had passed, also paid another third regular payment and finally got a tracking number for the new computer which should have arrived today but suprise it didn't. Upon calling again we find out they haven't actually even sent this new computer out to us yet (not sure what the tracking number they sent us was from) and they somehow want even more money!
So we've now paid over $150 for something that we have not even had for almost a month now.
Never have dealt with any company so terrible with customer service in my life.
So needless to say I wouldn't recommend them.
Was asking basics question about a computer I saw on website... the "Sale SPecialist" Ivana was unable to answer them... and then she stops answering my Email.
They just want your money with at ridiculous interest rate. Buy from somewhere else.!
Hi, Lesly. We are sorry to see your review and invite you to privately message us to see what we can do improve your experience with us.
MDG ~ KNOWS EXACTLY HOW MUCH THEY TRULY DO SUCK AND ARE A "SCAM". WE LIVE IN THE 'GREATEST' COUNTRY IN THE WORLD. WHERE FINANCING AND "CREDIT LIMITS" ARE SIMPLE EASY TASKS. MDG WITH ALL THEIR 'NEGATIVE REVIEWS" THE NEGATIVE BY FAR OUTWEIGHS THE SO CALLED "GOOD" REVIEWS. AND NO GOOD COMPANY SUCH A MDG. CAN HAVE EMPLOYEES READ ALL THE NEGATIVE REVIEW S AND HAVE EMPLOYEES POST "POSITIVE 5 STAR REVIEWS". WE IN THE UNITED STATES ALL KNOW TO OBTAIN CREDIT CARDS WITH CREDIT LIMITS. UNLESS I MEET IN PERSON A SATISFIED CUSTOMER HERE IN THE UNITED STATES WHO OBTAINED A "CREDIT LIMIT" FROM MDG AND ACQUIRED MERCHANDISE FROM MDG. MDG WILL FOREVER BE A "SCAM" TO ME. YOU DONT NEED TO OBTAIN ONES BANKING INFORMATION FOR ONE TO OBTAIN "CREDIT" THEY JUST RUN AN EXPERIAN, EQUIFAX AND TRANS UNION REPORT. THOSE SCORES DETERMINES IF A CONSUMER IS APPROVED BY A MERCHANT FOR CREDIT. CREDIT CARD COMPANIES DONT ACCESS ONES BANK ACOUMT TO RECEIVE "RECURRING" PAYMENTS. UNLESS ONE SETS THEIR ACCOUNTS UP FOR 'DIRECT PAY" SO YEAH MDG! YOURE STILL. A HUGE SCAM!
Hi, Christopher. If a customer is financing, we ask for banking information to set up the repayment schedule for your merchandise. Should you wish to discuss this further you can contact our customer service dept at 1-800-906-0976 x 352 or support@mdg.ca
Asatisfait du rapport qualite service vous etes proffessionel, vous avez un service a la clientel qui repond bien au consomateur et vous etes a la fine pointe de la technologie et vous offrez des produit de marque que japrecie enormement, merci mdg
Very good service from each associate in each stage of the process. I have not dealt with a company that was so persistent on making sure you knew where you were in the process.
Great customer service fast and efficient thank you I will continue to shop with Mdg Canada and I will be glad to refer many people to your company
I came across MDG's ad on facebook and thought, Oh, another one of these ads. I went to their site and seen some great looking products at very competitive prices and thought why not try! The rest is history. They were great people who answered all my questions and provided me with fast service. I would highly recommend that everyone gives MDG a try! I am sure you will be glad you did!
I love the fact I can shop for great products online and not have to leave my home. Everything I have purchased has been outstanding quality. The professionalism I receive by the employees has been great they are willing to answer any questions I may have wether it's on the phone or three email. Two thumbs up MDG.
Great products and low monthly payments. Will be using them again for my next purchase. Customer service is great while working with them on the ordering process.
Fast, friendly service! Low payments make it easy to get everything you want. I'm very happy I decided to check this company out. I will definitely be a return customer! Thanks mdg!
All I can really say is they just need to update Their shipping process it takes to long. With the amount of money I'm paying for shipping I hope I get it fast.
Their way better then a rent center and the staff are very friendly and helpful. They have many items to choose from and the monthly pays are low.
I love thier pricing and they aim to protect you and your product. Is amazing. I would choose MDG over using a regular rental place any day thanks. Awesome customer support and assistance.
Stumbled onto this site checked it out and has been hands down the best thing I did. Great customer service very polite all around a great experience I plan to do much more business with them
Like that they offer cheep payments I think I will purchese more than just m tv so far nothing but positive things from them. Go with mgd if your thinking about financing.
Makes it easy to purchase things even with bad credit! Easy payment plans & great products! Will definitely recommend to anyone.
Very friendly helpful service. Easy to get approved and easy payments even if you have bad credit. Thanks everyone
Working with them thought out the financing process very help everything was broken down and all in writing for people that just cant do it all it once their pay plans match better the the rent center that are out there i saved over 1000 dollars thank you MDG
The process was super quick, and my order has already shipped out! I think it literally only took me a total of three days! I'm super excited and look forward to using this company in the future.
Helped me with items that I need when other credit store turned me down they were very professional and helpful great company and I would recommend them to everybody
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Alisha. We are so sorry to see your review as we always strive to provide 5-star customer service. We invite you to private message us to resolve this issue.